Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01613025656

Write Your review

Tell us how Promotor Direct LTD - thewheelshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't speak highly enough about the wheel shop, my wheel arrived at my home less than 2days after my order was placed, the wheel was packed professionally and the contents were exactly as described on their website, the price for the new wheel and tyre and delivery to Northern Ireland was fantastic. I can recommend the company to anyone who wants a great service and excellent price, I know if l need any further parts for my or my son and daughters cars I will know who to contact in future, thank you. Daniel Harper A”

Helpful Report

Posted 6 years ago

“Bought two Mercedes Sprinter wheels with Firestone Vanhawk 2 tyres fitted today. Extremely pleased with quality of work, value for money and professional, helpful service. A special thank you to Sam for getting the order together correctly. Many thanks, Tom.”

Helpful Report

Posted 6 years ago

“Excellent quality tyre , wheel , jack etc and a bag to store them . 2 days free postage , highly recommended”

Helpful Report

Posted 6 years ago

“Excellent purchase, excellent service & excellent delivery. Highly recommended.”

Helpful Report

Posted 6 years ago

“Great service. Product as advertised and requested”

Helpful Report

Posted 6 years ago

“I would recommend the wheel shop to anyone. Prompt and efficient service. Very pleased as i only placed my order Wednesday afternoon and it arrived Thursday lunch time.”

Helpful Report

Posted 6 years ago

“First Class Company, Ordered New Suzuki Swift 16" Space saver, Jack, Wrench and Bag. All arrived very quickly and fitted car perfectly. Small glitch with the jack which was faulty, but very quickly replaced after contact with the company. Happy to recommend this firm which gives a great service to its customers. Many thanks, John Mee.”

Helpful Report

Posted 6 years ago

“Purchased spare wheel, jack and wheel cover, all of which arrived next day. Had a small problem with the jack and wheel cover and on contacting wheel shop this was remedied immediately with replacements sent out straight away. Absolutely FIRST CLASS service from helpful and courteous people. Definately up there with the best service possible. Thank You Very Much. Will recommend.”

Helpful Report

Posted 6 years ago

“Excellent service from order to delivery.”

Helpful Report

Posted 6 years ago

“Ordered a space saver wheell for my honda Jazz on tuesday afternoon arrived thursday morning ,wheel in excellent condition (as described) brand new . i would highly recommend this company ,cannot praise them enough !!!”

Helpful Report

Posted 6 years ago

“Ordered this space saver wheel for my 2018 Suzuki Swift SZ5 as most modern cars don't come with a spare wheel. Suzuki price around £200, this one £104.95 with free delivery. Ultra fast delivery (2 days). Highly recommended & 5*****! They have a good stock to fit most cars. Many thanks for a great service.”

Helpful Report

Posted 6 years ago

“No fuss ordering, ordered midday Monday, delivered Tuesday 10.30. Excellent service and price.”

Helpful Report

Posted 6 years ago

“Ordered 2 space saver wheels and they arrived in France in less than a week and were exactly as described. Very pleased with the great service and would highly recommend them.”

Helpful Report

Posted 6 years ago

“Back in December 2017 I purchased a spare wheel for my DS5. Unfortunately when it was required it didn't fit. A quick call was all it need to get an immediate refund and the wheel collected at no cost to me. EXCELLENT SERVICE.”

Helpful Report

Posted 6 years ago

“Recently bought a new Jeep, like so many cars these day's it came with one of those bloody awful gel canisters and compressor, just what you want to play around with at 2:30 in the morning on the M6 in the pissing rain with a puncture. After shopping around for a running wheel I came across this company. Bloke on the phone was really helpful. Excellent value for money. Wheel, jack and a proper extendable brace arrived in great condition within 2 days of ordering. Ok, packaging was badly damaged but that is the fault of the courier not the supplier. I Would highly recommend this company to anyone.”

Helpful Report

Posted 6 years ago

“I ordered a spare wheel for my wife's 2016Ford ka Titanium. It arrived very promptly and everything seemed fine until my grandson came to try the wheel on and found that it didn't fit. It would appear that I had ticked the box for ka+ While my grandson was still with me he tried the wheel on my 2012 Ford Fiesta diesel and it fitted. When I phoned up the wheelshop the next day A very helpful young man said he would arrange another delivery for the Ka and that the wheel I had was the right one for my fiesta. When the delivery man came with the wheel the packaging was all torn and there was only the wheel no jack or wrench I filled the driver's sheet in about damage to packaging and phoned the wheel shop and they said they would get the items replaced. Once again my grandson came to fit the wheel and it was success all round. The jack and wrench came today. I have nothing but praise for the patience of this company when dealing with people of 80+. I would definitely recommend this company”

Helpful Report

Posted 6 years ago

“Brilliant service. Placed order on Sunday, items delivered free of charge on Tuesday. Great value for money. Space saver wheel, jack and wheel brace for less than £55. Would highly recommend this company.”

Helpful Report

Posted 6 years ago

“Highly recomend this company. Excellent customer service and prompt delivery. Arrived within 2 days of placing order and this was with free delivery. Space saver ,jack,wheel brace & storage bags for GLC 250D Mercedes was ordered and product is excellent quality for the price. Will definately use in the future and will be recommending to family and friends. Many thanks to the Wheel Shop”

Helpful Report

Posted 6 years ago

“Ordered a Space saver wheel for my Citroen C3 Picasso. As the the supplied repair kit was nearly out of date. The price was by far the best I could find. Ordered it on a Monday around midday, on the 4-5 day free delivery, it arrived on the Wednesday at 11:30. That`s a great turn around. Can with 1 ton jack and extendable wheel brace, with 2 socket sizes. The jack and brace are worth around £20, alone (with a carry case as well). As the wheel total price is sub £90, this is a remarkable deal. Some dealers are charging £200+, and they have to be ordered. THANKS”

Helpful Report

Posted 6 years ago

“I don’t normally bother to write reviews but this time I felt compelled to do so. I have recently bought a used Mazda CX-5 (2015) and, as seems usual these days, it came without a spare wheel. Instead it came with the ‘gunk’ that tyre repairers are reluctant or flatly refuse to deal with. I bought a space saver wheel for my previous car, a Nissan Juke, and used the ‘gunk’ to repair a wheelbarrow wheel. It lasted a week! Having researched the market I found that I could spend over £400 for a ‘genuine’ Mazda space saver kit. Instead I found a compatible wheel and tyre at The Wheel Shop, Manchester. Ordered on the 18th, it arrived, free delivery, by the 20th. Parcel tracking was clear and easy. The price - £139.99, but it gets better. I have a bottle jack and a multi-socket wheel brace from a past Land Rover (so heavy duty) but I decided that these were a bit bulky. Almost against my (stingy) better judgement I decided to pay an extra £10 (yes £10) for the jack kit. Imagine my surprise when they turned out to be a Halfords 1½ tonne jack and a StreetWize telescopic wheel brace with 4 different sized sockets, all in the original packaging. I immediately went online and found that the RRP for these items was £28.95, (for an additional £10, as I mentioned). With some careful measuring and the judicious use of a Stanley knife these items are now securely stowed in my CX-5, utilising the already shaped (for jack, wheel brace etc) heavy duty foam underneath the boot floor. I’ve kept the bits so that when I come to change the vehicle I can reassemble them. The fact that my previous car had a space saver tyre kit cut no ice with the buyer so I will keep this one and, if I don’t buy another CX-5, I’ll sell the kit on E-bay! I can now relax in the knowledge that, now that I have a spare wheel, I won’t get a puncture!”

Helpful Report

Posted 6 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews