Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered product sat afternoon, arrived the following Tue mid morning items as described, I asked a couple of questions which where satisfactorily answered putting my mind at rest, would defiantly recommend, quality product,and service, thanks.”

Helpful Report

Posted 7 years ago

“Great comunication, great service, great product, ang a great price, item as described fits my BMW perfect, very happy would defiantly recommend .”

Helpful Report

Posted 7 years ago

“Ordered space saver kit for new Mazda 2 on Saturday and delivered Thursday morning. Checked spec with Mazda before placing order. Only difference is £315 from mazda dealer and £85 from wheelshop. Great quality and excellent delivery via UkMail/DHL.”

Helpful Report

Posted 7 years ago

“Made an order and the mistake of giving the wrong address. Didn't realise until the 11th hour. The staff at thewheelshop put it right with no problem. Top service - thank you. Item excellent when arrived.”

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Posted 7 years ago

“Ordered Monday, delivered Tuesday. Noticed I had the wrong size on Thursday, totally my fault. New replacement wheel by Friday FOC. Awesome customer service, would give 6 stars if I could.”

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Posted 7 years ago

“"Excellent. Very good price and very helpful service; also the delivery was arranged as I requested. Perfect! Highly recommended."”

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Posted 7 years ago

“I wasn't sure if the spare wheel I chose would fit in my car wheel well so e-mailed the wheel shop & got a prompt reply with measurements confirming my choice would fit. Ordered via e-bay & received within 4 days(included the weekend), delivered by an excellent delivery service that kept me posted on timing etc.. The wheel & accessories are of excellent quality & fit comfortably in the wheel well. Thanks.....”

Helpful Report

Posted 7 years ago

“Bought a space saver wheel with Jack and wheel key. Very competitive price and delivered within a few days. No complaints what so ever. Excellent”

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Posted 7 years ago

“Excellent service with a good price. Can solve any problem. 6 stars”

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Posted 7 years ago

“Thank you for brilliant service. Last Friday night discovered large screw in the side of the tyre of my wife's car, along with no spare wheel in the boot! Placed order for Space Saver spare wheel and received delivery on Tuesday afternoon! It was a pleasure doing business with you and will recommend to all.”

Helpful Report

Posted 7 years ago

“The guy I dealt with named Samuel, very helpful,polite,quick response in dealing with my order, trust worthy excellent service would recommend this person from this company to anyone,Very genuine company if you require a spare wheel”

Helpful Report

Posted 7 years ago

“Good customer service wheel ordered on Saturday delivered Tuesday am very reasonable price. Definitely recommend to everyone”

Helpful Report

Posted 7 years ago

“~Excellent customer service - helpful email responses - space saver wheel arrived on time. Good value product and easy to find the correct one on line. Highly recommended. Thank you.”

Helpful Report

Posted 7 years ago

“Emailed question was answered quickly and clearly. The wheel I wanted was not initially in stock; I was told it would be available in a few days - it was. Ordered on line yesterday, delivered today - it doesn't get better than that.”

Helpful Report

Posted 7 years ago

“Went online www.thewheelshop.co.uk Tuesday. Purchased wheel + tyre + Jack kit. delivered Thursday PM as promised. Excellent Service - Well done team! Ken : Oxford”

Helpful Report

Posted 7 years ago

“Collected a wheel for a DS 4 on Saturday I said" are you sure this will fit ? " the guy took a wheel off to prove it. Excellent srvice and over £100 less than dealer. Would definitely recommend.”

Helpful Report

Posted 7 years ago

“We ordered a wheel on wed ,delivered Friday am. Not used to ordering online but were very impressed with the service we received. Many thanks”

Helpful Report

Posted 7 years ago

“Don't waste your time trawling the Internet, just use these guys. Excellent service and prompt delivery.”

Helpful Report

Posted 7 years ago

“Shopped around the internet for a space saver kit for new Suzuki Vitara. Found these guys and the price was quite competitive but expected an extra £20 for putting the tyre on the wheel as all the others said that delivery would be 2-4 days due to fitting the tyre onto the rim. Was not sure so drove to their unit in Manchester to see if i could collect it there. Was pleasantly surprised on arrival very nice small reception and very helpful guy even went out to reassure me buy checking the pitch of the fitting was correct. Some claim genuine manufacturer parts but a jack is a jack and a wheel brace is a wheel brace and as long as the tyre fits who cares. 10 out of 10 Thank you.”

Helpful Report

Posted 7 years ago

“prompt service arrived within two days,excellent service”

Helpful Report

Posted 7 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews