Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't believe how quick mine and my wife's new spare wheels arrived at a reasonable price also . A five star service I would recommend any body requiring a spare to buy from the tyre shop.”

Helpful Report

Posted 4 months ago

“Great customer services friendly and helpful. Ordered lunch time 18th Sept received wheel kit 08:27 19th Sept and that was the free 3 day delivery service. Excellent value for the money and good quality goods. 👏🏻👏🏻”

Helpful Report

Posted 5 months ago

“Excellent speedy delivery and very pleased with the purchase”

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Posted 5 months ago

“Excellent service. Will recomend to anyone.”

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Posted 5 months ago

“Excellent quality very satisfied with the space saver wheel I bought definitely use again”

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Posted 5 months ago

“Excellent service from these guys. Ordered late on a Wednesday spare wheel was delivered on the Friday. Can’t fault their service.”

Helpful Report

Posted 5 months ago

“Good service and delivered quickly. A word of warning if you own a Audi S-Line Q2 Black Edition 2024. I have this model and there is a sub-woofer in the boot where the spare wheel fits. Audi space saver wheels are said to have a slimmer, flatter wheel rim whereas the space saver supplied is deeper. The sub-woofer has to be removed and space saver has to to be flipped over. The sub-woofer then fits within the rim, however, the threaded plastic boss that holds everything in place is too short and the plastic nut that locks everything in can't reach the boss and be tightened. Luckily my Audi dealer found a longer version from another model which is more that long enough. The other issue is that the space saver, being thicker, means you can't lower boot floor to the lower position which would normally give you extra depth to the boot. Maybe this is noted here somewhere but I didn't see it mentioned. Note that the Audi equivalent costs around £500”

Helpful Report

Posted 5 months ago

“Fantastic website describing wheel we wanted perfectly, delivery free and very efficient using good courier - product was well packaged and we found on delivery was of top/excellent quality. Don't go any where else as value for money with wheel shop can't be beaten!”

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Posted 6 months ago

“Excellent. The space saver for my Q2 was delivered without any issues. Also my query regarding what space saver would be suitable for my car was answered promptly. I highly recommended The Wheel Shop.”

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Posted 6 months ago

“Excellent service from start to finish. Made an enquiry and received a quick responce with the right spare Wheel kit I needed. Delivery was well communicated, quick and on time. The Jack comes with a bag, rubber pad on the lifting point and a ratchet arm to lift the car easily. Extended leaver and sockets that actually fit the car. What I got was first class, fit for purpose and no hassle, just wish every company operated like this. Excellent service The Wheel Shop you can be proud.”

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Posted 7 months ago

“husband and friends couldn't belive the price great service very pleased”

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Posted 7 months ago

“Outstanding service quick and easy product was brilliant better than expected 5 ⭐️”

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Posted 7 months ago

“Space Saver Spare + Jack + Wheel Brace and hold down nut Delivered in 2 days. Excellent service. I've seen more expensive used items on Ebay. Very happy”

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Posted 7 months ago

“Ordered space saver wheel jack and tool kit Monday for my new Kuga arrived Tuesday 24hours since order placed. Excellent service competitively priced and hassle free ordering on line. Would highly recommend this outlet to anyone looking to replace their puncture repair kit as supplied by most car manufacturers these days. What is the point of supplying that in pothole Britain. Now secure in the mind I have a new spare and appropriate tools if the worst happens. Thankyou to Team Wheel Shop.”

Helpful Report

Posted 7 months ago

“What a place, Great service from all the staff at your depot/office. Inquired via email on a Sunday!!!reply was waiting for me on Monday morning first thing... purchased the wheel to pick up ... 16"space saver... didn't read the email from you office staff and just turned up for the wheel 2hrs later had to wait 5mins... my fault I should have read the email.... your receptionist explained that I would get a mail to say come pick up .... she was brilliant... then one of your warehouse lads put it in my car for me ... first class touch from him ... hats of to you wheelshop. Regards jimmy... very very happy.”

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Posted 8 months ago

“This is a amazing platform I'll never ever seen trading platform like this I truly appreciate this qoutex application”

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Posted 9 months ago

“Ordered my space saver kit on Wednesday it arrived Friday morning .Exellent service and value for money.”

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Posted 9 months ago

“Ordered 1st here 2nd brill customer service would recommend”

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Posted 9 months ago

“Purchased Tesla3 19 inch space saver with tools No concerns as no Jack pac needed, Jack is low enough . Wheel has a relief hoke for the brake rotor bolt. All fitted with equipment supplied. Fully recommend. Jack did require a good strong force to Jack up car but will do the job. A fitted a 21mm socket on Jack screw to make it easier to Jack up.”

Helpful Report

Posted 10 months ago

“Ordered a space saver for my E Class Mercedes's on the Friday afternoon it arrived following Monday morning 9.15 cant get better than that first class service, Mel”

Helpful Report

Posted 10 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews