Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ordered the wheel and tyre Tuesday delivered today Thursday lunch time.Cannot get better”

Helpful Report

Posted 1 year ago

“Absolutely a brilliant service phoned Friday got the new wheel and tyre on the Monday morning many thanks to you all who work for the company”

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Posted 1 year ago

“Absolute amazing service very fast delivery worth every penny well done”

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Posted 1 year ago

“I was extremely impressed with the professional, patient and polite service from David on customer service. The product delivered by DHL within 48hours, free of charge was of a quality spec with a premium tyre to boot and I appreciate the behind the scenes staff work also. Thanks. from Robert.”

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Posted 1 year ago

“Was directed to the website by a salesman at VW. Excellent, efficient service, providing value for money. One happy bunny!”

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Posted 1 year ago

“spare wheel delivered quickly, very good price, all the tools you need included, very good seller.”

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Posted 1 year ago

“Bought a spare for my own car and can't fault the quality or the service, so much so I bought another for my wives new car. Good prices, great quality, and delivered before the estimated date. I read the negative reviews on here but I couldn't fault them in the slightest.”

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Posted 1 year ago

“Excellent service offered by this company. My order went in 5th October pm and I received the goods on Monday 9th October early am. Thoroughly recommended”

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Posted 1 year ago

“Ordered two items the first was delivered in 3 days. The second was delayed because of a mess up by the Post Office. I contacted Promoted and they sorted ASAP. Super company I would recommend them to All.”

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Posted 1 year ago

“Ordered a screw clamp for a space saver spare wheel for my Mk7 Fiesta and the one i found on thewheelshop was a great price so i ordered it and it was here so fast its unreal and it fits completely perfectly! im extremely happy with my purchase and highly recommended!!!”

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Posted 1 year ago

“Excellent service, started with prompt delivery of the ordered spare, but even better, swift receipt of refund as I'd ordered the wrong type. Highly recommend.”

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Posted 1 year ago

“Excellent service & fast delivery.definitely would recommend.”

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Posted 1 year ago

“Just ordered a space saver for my 2022 Kia XCEED and very good service was provided in ensuring the correct size was provided though the warehouse delivered the wrong wheel. This was corrected in a couple of days without any hassle and can’t speak highly enough of the shop staff. Wheel fits perfect. Many thanks”

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Posted 1 year ago

“Absolutely brilliant service, thanks. From immediate, initial advice to speed of delivery. Great quality items. I would highly recommend thewheelshop.”

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Posted 1 year ago

“I ordered a space saver spare wheel. Great quality, great price and delivered very quick (next day). It fitted my car perfect. 100% satisfied.”

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Posted 1 year ago

“A real pleasure to do business with. Excellent communications with dealer and courier. First class recommended”

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Posted 1 year ago

“The wheel was the perfect size and fitting for my BMW 1-Series car. Prompt service was made by the seller. Great advice was given over the phone regarding about the wheel, whilst being very polite and friendly. Very happy with the service provided, and would recommend to family and friends.”

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Posted 1 year ago

“Bought a new VW Polo and was quoted £400 for VW supplied 'Spacesaver". The Wheel Shop supplied a space saver wheel and tyre together with jack, brace and other bits and bobs for £140. It was a proper recognised tyre manufacturer not some unknown make. They even tested the wheel to make sure it would fit tyre space and fit on car. Brilliant service. Thoroughly recommended!”

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Posted 1 year ago

“Bought a 'spacesaver' for my Peugeot 3008 - It ( and the jack / wheel-brace / screwdriver) arrived within 48 hours. Great product, great service and now I have the confidence of a spare - not an aerosol sealant which won't work on every puncture, whilst my spare will!!”

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Posted 1 year ago

“Brilliant service, the wheel arrived super quick, great price and from professional and polite people. Recommended.”

Helpful Report

Posted 1 year ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews