Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a wheel, tool kit and wheel bag, and was really impressed by the quality of the items received and the quick delivery (2 days). Also, the wheel bag was the perfect size for the wheel (snug fit). Very happy customer.”

Helpful Report

Posted 4 years ago

“Superb ... I always take time to research options when buying a product online. And I certainly wasn't disappointed with the quality, service and price that from The Wheel Shop. Although the wheel is listed as second-hand it was as good as new, the (new) tyre was good quality (Continental), and the total cost for the wheel, tyre and retaining bolt was less than I would have paid for the tyre alone anywhere else. There was aone downside in that the original delivery didn't include the retaining bolt, but when I contacted the Wheel Shop they had no hesitation sending out the missing item immediately. The fact that I have still awarded them 5 stars despite that slight blip reflects my level of satisfaction in doing business with them - but unsurprisingly that appears to be a similar experience to most other reviewers.”

Helpful Report

Posted 4 years ago

“Ordered on Friday evening and delivered on Tuesday. Would have been Monday but I had to change it as not around. Excellent service great price.”

Helpful Report

Posted 4 years ago

“Bought Skoda Fabia, no spare wheel. Phoned Wheel shop and gave details. An extremely knowledgeable lady advised me of the options. Placed order midday Monday, wheel and toolkit delivered Wednesday 11 am. Incredible service at a very good price. Would highly reccomend.”

Helpful Report

Posted 4 years ago

“Like others, my Mazda CX5 SUV is supplied without a spare wheel. A quick email to confirm actual size of Space saver on website. Requested details supplied, order placed, delivered next day. Can't ask for better service. Thanks to all concerned.”

Helpful Report

Posted 4 years ago

“Needed a spare for our Honda Jazz. Trawled the internet and found the Wheel Shop website. All the information needed on the website. Decided to have a drive to their depot to pick up the spare wheel. Fantastic personal service from all the staff. Great to see a company providing the needs of the present day motorists. It seems the present day car manufacturers are only interested in cutting back and locking you into having to use their services. Well done Wheel Shop. Great idea and service and all the best for the future.”

Helpful Report

Posted 4 years ago

“Wheel arrived in 2 days, my car is a Kia and the wheel sent is actually a Honda alloy space saver. It's even brand new! Excellent product and service that exceeded my expectations.”

Helpful Report

Posted 4 years ago

“Keith Topliss Just bought space saver for my Audi A4 after having to use sealant and compressor to repair puncture in one of my tyres ,garage wouldn’t fix it as sealant had been used and wanted £200 for new tyre + £45 for new Audi sealant bottle instead of £30 for a puncture repair .pity I didn’t know about the wheel shop earlier, Brilliant service delivery spot on within the hour they said it would arrive ,highly recommend 👍 .”

Helpful Report

Posted 4 years ago

“Would highly recommend for anyone that needs a space saver wheel. Great service it arrived when they said it would”

Helpful Report

Posted 4 years ago

“Living in the past as I do I was horrified to discover that my new Audi didn’t have a spare wheel. Audi told me they “do not retro fit (?) a space saver” and quoted me £700 for a wheel and tyre to match those on the car. I ordered a space saver and tools from Wheel Shop on Thursday morning and they turned up Saturday teatime. The wheel is supposed to be second hand but unused. It looks more like brand new. The tools are excellent too. I’m delighted and I can now drive over the third country style roads of Berkshire with complete confidence, and all for £150. I’m delighted in every respect.”

Helpful Report

Posted 5 years ago

“As I live nearby I called to collect a wheel for my Mercedes C Class Estate (2017- W205) was more than impressed with the quality, The jack, tools, tool bag and wheel bag all good quality. The bag of tools all fit neatly under the boot, the wheel takes up part of the boot but still leaves plenty of space for other items, if needed can always drop one of the seats...and if I need to fill the boot the wheel fits neatly behind one the front seats quite secure (if no passenger) The manager was very pleasant and I was more than impressed with the service, a bonus was 10% off for Black Friday....I would highly recommend this company and I can feel confident now I don’t have to worry about filling my expensive tyres with gung knowing I will have to buy another tyre now I have a spare....thank you The Wheelshop”

Helpful Report

Posted 5 years ago

“I ordered a 17" space saver wheel for my new seat leon late on Monday afternoon .with free delivery I thought fri/sat. but NO ! Thursday morning here it is ! ! what great service . the tools were great . for the small amount extra were well worth it . many thanks wheelshop”

Helpful Report

Posted 5 years ago

“just taken delivery of my 19 inch 2017 e class mercedes spare wheel top class brand new with bag and jack +tools sockets are two way so have 4 options of size plus came with 4 nuts for my car totally recomend you to use this company oh and delivery was 1st class arrived exactly to the minute so no hanging around waiting”

Helpful Report

Posted 5 years ago

“Excellent service and delivery, Placed a telephone order for a space saver spare wheel for my Mitsubishi Outlander hybrid at lunch time on Fri. Oct 25th. Received said wheel at 09:10 hrs On Tuesday Oct 29th. Alan T. (Newcastle upon Tyne)”

Helpful Report

Posted 5 years ago

“Brilliant. Ordered online Monday arrived Wednesday. Our car came with one of those "foam pump" puncture repair things. Was pretty dubious about it and ordered a skinny wheel from the wheel shop. Great price too. Thank you.”

Helpful Report

Posted 5 years ago

“Ordered wheel and tool kit Monday arrived Wednesday brand new fantastic service”

Helpful Report

Posted 5 years ago

“Ordered spare wheel & toolkit Tues afternoon, it was delivered 10am Thurs morning in perfect condition. I can't reccommend this company highly enough”

Helpful Report

Posted 5 years ago

“Ordered a spacesaver wheel, jack and retaining bolt for a Ford Fiesta (with standard delivery) on Wednesday, delivered Friday lunchtime with a text update from DHL on delivery slot which was spot-on. Wheel exactly as described, i.e. unused and I assume just stored in a vehicle. Website is easy to use. Can't fault the price - very competitive. Great customer service. Well done!”

Helpful Report

Posted 5 years ago

“Bought a space saver wheel with Jack and wheel key. Very competitive price and delivered within a few days. No complaints what so ever. Excellent”

Helpful Report

Posted 5 years ago

“Excellent service. Delivered faster than expected. No problems whatsoever.”

Helpful Report

Posted 5 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews