Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SPACE SAVER WHEEL FOR AUDI A1. I paid for express delivery but did not receive the wheel within the window of 1-2 working days which was important to me. Apart from that it seems the product is good.”

Helpful Report

Posted 2 years ago

“I ordered a wheel & kit and the company's delivery company failed to deliver, let alone on time for the express delivery I paid for. At one point through the correspondence it seemed this may have been resolved until receiving a call from TWS and the argumentative person representing the company. Despite advising their delivery company had been given specific instructions in addition to the order, I had to remind this person who had paid the money, and who was the customer - I'll spend my money elsewhere and hopefully with a more reliable and courteous company - Road Hero has good reviews and a distribution network.”

Helpful Report

Posted 2 years ago

“Ordered a space saver wheel (which, although secondhand was not used and looks brand new) on Wednesday and it was delivered on Friday. It also had a Pirelli tyre fitted along with a brand new jack, wheel brace and storage bag. I am well impressed with this company, its excellent service and great prices. Will definitely use them again.”

Helpful Report

Posted 2 years ago

“Ordered spare wheel kit on Friday, delivered on Tuesday morning, brilliant product and service, would highly recommend.”

Helpful Report

Posted 2 years ago

“Excellent service, prompt delivery. I would definitely use this company again.”

Helpful Report

Posted 2 years ago

“Fantastic delivery, new wheel nether been used, also wheel brace and jack. Give me peace of mind superb alround service”

Helpful Report

Posted 2 years ago

“All round brilliant service”

Helpful Report

Posted 2 years ago

“excellent service ordered on the 16 December arrived by 11-00 o'clock on 18 December. quality of wheel and tyre looks good but have not fitted to vehicle to try hole positions. Was apprehensive about ordering from company not used before but I would recommend this company. easy to use web site fast delivery.”

Helpful Report

Posted 3 years ago

“DHL managed to lose my wheel but the wheel shop were quick to resolve the issue and shipped out a replacement without hassle through DPD arriving the next day! Wheel appears to be good quality as does the scissor Jack and wheel wrench. Happy Customer!”

Helpful Report

Posted 3 years ago

“ordered space saver for Volvo C70 Monday arrived Wednesday, wheel, tyre, jack and torque bar all like if not brand new, well pleased just still hope I never need to use it, many thanks.”

Helpful Report

Posted 3 years ago

“What a great company Promotor Direct Ltd - the wheel shop is. Ordered a spare wheel for my car, everything was superb. Easy website to navigate and kept we informed between ordering & delivery. Wheel is great value. Arrived on time. All in all, excellent goods, excellent service excellent delivery. Would definitely recommend this company to others.”

Helpful Report

Posted 3 years ago

“Excellent service from the wheel shop (Promotor Direct Ltd). Top quality wheel, tyre, Jock and Tool kit. Delivered free and very quickly. I will use them again & highly recommend them.”

Helpful Report

Posted 3 years ago

“Needed a spare wheel for my Nissan. Travelled from Warrington to Middleton to ensure would fit in boot. Served by Cam - very personable, courteous and of great assistance. He even carried the wheel to my car and secured it in the boot well.”

Helpful Report

Posted 3 years ago

“Thank you very much I ordered wheel on Saturday and it came on Tuesday morning first class service fits perfectly”

Helpful Report

Posted 3 years ago

“Ordered a space saver for my Tucson late Fri afternoon it arrived 9,30 Mon morning Great service Thanks”

Helpful Report

Posted 3 years ago

“First class service, i ordered the spare wheel/toolkit and wheel fixing bolt on the 8th nov and they arrived today 10th nov.”

Helpful Report

Posted 3 years ago

“FIRST CLASS SERVICE Ordered the wheel and tools on MONDAY arrived WEDNESDAY lunch time. ALSO delivery driver very helpful.”

Helpful Report

Posted 3 years ago

“Very pleased with the tyre you sent very prompt with delivery and price wise”

Helpful Report

Posted 3 years ago

“Excellent service, ordered spare wheel and tool kit Saturday delivered Tuesday, quality items exceeded expectations, thank you”

Helpful Report

Posted 3 years ago

“Great service from wheel shop ordered my spacesaver wheel and jack kit on Monday and arrived on Thursday to Northern Ireland. Highly recommend this company”

Helpful Report

Posted 3 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews