Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01613025656

Write Your review

Tell us how Promotor Direct LTD - thewheelshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect service everything looks new and at an unbelievable price. Audi dealership quoted me over £500 so thanks thewheelshop.”

Helpful Report

Posted 2 years ago

“Very friendly and helpful people. Could not do enough when I collected my wheel, tried a cover that did not quite fit so found one that was right. Lovely woman on the phone.”

Helpful Report

Posted 2 years ago

“Thank you all at The Wheel Shop. Had my delivery this morning of vauxhall mokka space saver with tool kit. Absolutely wonderful service, great item just as ordered super dooper quick delivery. HIGHLY RECOMMENDED love to all Sian xx”

Helpful Report

Posted 2 years ago

“excellent service, very quick, very happy. thanks.”

Helpful Report

Posted 2 years ago

“great service buy on wensday got on friday good job thanks”

Helpful Report

Posted 2 years ago

“Speedy delivery and excellent product. Recommended.”

Helpful Report

Posted 2 years ago

“Recommend this company 1st class services very fast delivery no quibbles”

Helpful Report

Posted 3 years ago

“What a brilliant service wheel ordered on Thursday arrived dinner time Monday hope I never have to use it would recommend to any one who needs a wheel.”

Helpful Report

Posted 3 years ago

“Service doesn't get much better than this. Questions answered promptly, product delivered on time and exactly what was needed. Pity Audi can't achieve the same.”

Helpful Report

Posted 3 years ago

“SPACE SAVER WHEEL FOR AUDI A1. I paid for express delivery but did not receive the wheel within the window of 1-2 working days which was important to me. Apart from that it seems the product is good.”

Helpful Report

Posted 3 years ago

“I ordered a wheel & kit and the company's delivery company failed to deliver, let alone on time for the express delivery I paid for. At one point through the correspondence it seemed this may have been resolved until receiving a call from TWS and the argumentative person representing the company. Despite advising their delivery company had been given specific instructions in addition to the order, I had to remind this person who had paid the money, and who was the customer - I'll spend my money elsewhere and hopefully with a more reliable and courteous company - Road Hero has good reviews and a distribution network.”

Helpful Report

Posted 3 years ago

“Ordered a space saver wheel (which, although secondhand was not used and looks brand new) on Wednesday and it was delivered on Friday. It also had a Pirelli tyre fitted along with a brand new jack, wheel brace and storage bag. I am well impressed with this company, its excellent service and great prices. Will definitely use them again.”

Helpful Report

Posted 3 years ago

“Ordered spare wheel kit on Friday, delivered on Tuesday morning, brilliant product and service, would highly recommend.”

Helpful Report

Posted 3 years ago

“Excellent service, prompt delivery. I would definitely use this company again.”

Helpful Report

Posted 3 years ago

“Fantastic delivery, new wheel nether been used, also wheel brace and jack. Give me peace of mind superb alround service”

Helpful Report

Posted 3 years ago

“All round brilliant service”

Helpful Report

Posted 3 years ago

“excellent service ordered on the 16 December arrived by 11-00 o'clock on 18 December. quality of wheel and tyre looks good but have not fitted to vehicle to try hole positions. Was apprehensive about ordering from company not used before but I would recommend this company. easy to use web site fast delivery.”

Helpful Report

Posted 3 years ago

“DHL managed to lose my wheel but the wheel shop were quick to resolve the issue and shipped out a replacement without hassle through DPD arriving the next day! Wheel appears to be good quality as does the scissor Jack and wheel wrench. Happy Customer!”

Helpful Report

Posted 3 years ago

“ordered space saver for Volvo C70 Monday arrived Wednesday, wheel, tyre, jack and torque bar all like if not brand new, well pleased just still hope I never need to use it, many thanks.”

Helpful Report

Posted 3 years ago

“What a great company Promotor Direct Ltd - the wheel shop is. Ordered a spare wheel for my car, everything was superb. Easy website to navigate and kept we informed between ordering & delivery. Wheel is great value. Arrived on time. All in all, excellent goods, excellent service excellent delivery. Would definitely recommend this company to others.”

Helpful Report

Posted 3 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews