Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service - ordered wheel one morning arrived next day staff on phone very helpful and knowledgeable - answered all my questions, cannot fault, wheel and tyre look to be great quality, and good price, would definitely recommend”

Helpful Report

Posted 10 months ago

“Absolutely amazing. I ordered space saver Thursday arrived Saturday morning. Wheel jack and brace are excellent quality. Communication was brilliant. I was a bit hesitant but I am so glad I bought from this company.”

Helpful Report

Posted 10 months ago

“Easy to order on website. Very fast delivery. Very helpful and friendly customer service. Very good quality accessories.”

Helpful Report

Posted 10 months ago

“Saver Spare wheel for 2003 Mercedes A class received 2 days after ordering. Appears to be new despite being described as secondhand. Tools look fine and bags are of a good quality. Excellent value for money and excellent service. Thank you.”

Helpful Report

Posted 10 months ago

“Terrific service from this Company. The Spare Wheel for my Mini Cooper arrived two days after placing the order in spanking new/unused condition. It came without the Wheel Cover, but when I informed them of this, it arrived soon after by first class post. I wish all Companies were as helpful and efficient.”

Helpful Report

Posted 11 months ago

“I bought a spare for my car that turned out to be incorrect. David and Justyna have gone above and beyond to help me resolve this to get one that fits!!! The best customer experience I have had from any company in a very long time! Thank you both so much!!!”

Helpful Report

Posted 11 months ago

“Wheel promised for delivery on Friday 19th January, arrive this morning Wednesday 17th. The wheel came with a cover, new jack and wheel nut brace, all new. Most impressed, would recommend for excellent service”

Helpful Report

Posted 11 months ago

“Spare wheel ordered on weds. Today is Friday. Delivered this lunch time. Thank you.”

Helpful Report

Posted 11 months ago

“Mercedes GLE no spare wheel when I bought it, found the Wheel Shop on line, ordered new spare, arrived within 2 days. Wheel looks great, good price, came with the wheelnuts and a storage bag, what more could you ask for ? Great website, service, delivery and product !! 5-star rating !”

Helpful Report

Posted 11 months ago

“Ordered a 15” 4x100 space saver for our 2022 VW Up GTI at 2.30pm on 21/12. It was delivered at 10.55am the next day. Brilliant service. And for those not sure, the 15” version clears the larger GTI front callipers.”

Helpful Report

Posted 1 year ago

“Excellent experience, even though the wheel was advertised as second hand it is in brand new condition. Delivery was very quick, delivered in 2 days from ordering. All in all a great service and would highly recommend.”

Helpful Report

Posted 1 year ago

“Great service ordered the wheel and tyre Tuesday delivered today Thursday lunch time.Cannot get better”

Helpful Report

Posted 1 year ago

“Absolutely a brilliant service phoned Friday got the new wheel and tyre on the Monday morning many thanks to you all who work for the company”

Helpful Report

Posted 1 year ago

“Absolute amazing service very fast delivery worth every penny well done”

Helpful Report

Posted 1 year ago

“I was extremely impressed with the professional, patient and polite service from David on customer service. The product delivered by DHL within 48hours, free of charge was of a quality spec with a premium tyre to boot and I appreciate the behind the scenes staff work also. Thanks. from Robert.”

Helpful Report

Posted 1 year ago

“Was directed to the website by a salesman at VW. Excellent, efficient service, providing value for money. One happy bunny!”

Helpful Report

Posted 1 year ago

“spare wheel delivered quickly, very good price, all the tools you need included, very good seller.”

Helpful Report

Posted 1 year ago

“Bought a spare for my own car and can't fault the quality or the service, so much so I bought another for my wives new car. Good prices, great quality, and delivered before the estimated date. I read the negative reviews on here but I couldn't fault them in the slightest.”

Helpful Report

Posted 1 year ago

“Excellent service offered by this company. My order went in 5th October pm and I received the goods on Monday 9th October early am. Thoroughly recommended”

Helpful Report

Posted 1 year ago

“Ordered two items the first was delivered in 3 days. The second was delayed because of a mess up by the Post Office. I contacted Promoted and they sorted ASAP. Super company I would recommend them to All.”

Helpful Report

Posted 1 year ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews