Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service phoned Michael to make sure I was ordering the correct wheel for my model of car.Ordered on the 2nd of April arrived on the 4th by DHL on the time they stated.All the items I ordered First class products would definitely recommend.”

Helpful Report

Posted 10 months ago

“Excellent service, helpful advice and wheel arrived very quickly, well packaged and with all the attachments. Fits in my car perfectly and given me peace of mind, rather than anxiousness about only having puncture repair kit. Well done and many thanks”

Helpful Report

Posted 10 months ago

“Called in to the unit in Manchester to double check that the space saver 19” would be ok with my front brake callipers on my 21 plate v5 t roc. They checked my wheels and advised me on the correct wheel. Brought out and put in my spare wheel well even before I had finished payment. First class service and advice. Thanks again. Phil in the blue vw troc”

Helpful Report

Posted 11 months ago

“Ray. This is the place to come for a Space Saver. Excellent service, placed an order on Monday morning, it arrived next day all in 25hrs. Well done Wheelshop and thank you.”

Helpful Report

Posted 11 months ago

“Ordered spare wheel for Ford ka+on Monday morning. Delivery to my home on Thursday morning in Ireland. Good service everything good quality.would recommend and would use again.”

Helpful Report

Posted 11 months ago

“Excellent service, needed a spare wheel and tyre for travelling to france/italy later in the year, they emailed me to say that my size was back in stock, and only took two days to arrive, would definately recommend the wheelshop”

Helpful Report

Posted 11 months ago

“Fantastic service!!! I sent several emails to check that I was ordering the correct space saver spare wheel for my vehicle. Very quick response to my emails and very quick delivery, highly recommended ⭐️”

Helpful Report

Posted 11 months ago

“Dont go anywhere else for a Space Saver. This independant reviewer ordered a 17” Space Saver and it arrived within 3 days without a delivery charge. Also included in the price, a wheel nut wrench (German) a scissor jack (very sturdy) and a ratchet for use with the jack, also good for the job. And for the finale, a cracking strong bag to hold them all together in the boot, no horrible rattles ! The whole lot arrived before promised, well packed and absolutely spot on. Well done Wheelshop and thank you.”

Helpful Report

Posted 11 months ago

“Excellent service. Responded fast to email enquiry and delivered parts within 24 hours of placing my order Cannot praise the service enough”

Helpful Report

Posted 11 months ago

“brilliant service - ordered wheel one morning arrived next day staff on phone very helpful and knowledgeable - answered all my questions, cannot fault, wheel and tyre look to be great quality, and good price, would definitely recommend”

Helpful Report

Posted 1 year ago

“Absolutely amazing. I ordered space saver Thursday arrived Saturday morning. Wheel jack and brace are excellent quality. Communication was brilliant. I was a bit hesitant but I am so glad I bought from this company.”

Helpful Report

Posted 1 year ago

“Easy to order on website. Very fast delivery. Very helpful and friendly customer service. Very good quality accessories.”

Helpful Report

Posted 1 year ago

“Saver Spare wheel for 2003 Mercedes A class received 2 days after ordering. Appears to be new despite being described as secondhand. Tools look fine and bags are of a good quality. Excellent value for money and excellent service. Thank you.”

Helpful Report

Posted 1 year ago

“Terrific service from this Company. The Spare Wheel for my Mini Cooper arrived two days after placing the order in spanking new/unused condition. It came without the Wheel Cover, but when I informed them of this, it arrived soon after by first class post. I wish all Companies were as helpful and efficient.”

Helpful Report

Posted 1 year ago

“I bought a spare for my car that turned out to be incorrect. David and Justyna have gone above and beyond to help me resolve this to get one that fits!!! The best customer experience I have had from any company in a very long time! Thank you both so much!!!”

Helpful Report

Posted 1 year ago

“Wheel promised for delivery on Friday 19th January, arrive this morning Wednesday 17th. The wheel came with a cover, new jack and wheel nut brace, all new. Most impressed, would recommend for excellent service”

Helpful Report

Posted 1 year ago

“Spare wheel ordered on weds. Today is Friday. Delivered this lunch time. Thank you.”

Helpful Report

Posted 1 year ago

“Mercedes GLE no spare wheel when I bought it, found the Wheel Shop on line, ordered new spare, arrived within 2 days. Wheel looks great, good price, came with the wheelnuts and a storage bag, what more could you ask for ? Great website, service, delivery and product !! 5-star rating !”

Helpful Report

Posted 1 year ago

“Ordered a 15” 4x100 space saver for our 2022 VW Up GTI at 2.30pm on 21/12. It was delivered at 10.55am the next day. Brilliant service. And for those not sure, the 15” version clears the larger GTI front callipers.”

Helpful Report

Posted 1 year ago

“Excellent experience, even though the wheel was advertised as second hand it is in brand new condition. Delivery was very quick, delivered in 2 days from ordering. All in all a great service and would highly recommend.”

Helpful Report

Posted 1 year ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews