Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Very quick despatch and excellent quality wheel. I would definitely reccommend your company.”

Helpful Report

Posted 3 years ago

“Excellent service from start to delivery. Quality of the supplied tool kit very good. Dla Pani z customer service bukiet kwiatow i kawa:)))) Dziekuje Sebastian:)”

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Posted 3 years ago

“Brilliant service, product and delivery - would recommend 'The Wheel Shop'.”

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Posted 3 years ago

“First class service from making my order to the delivery, very helpful when I rang them with my enquiry.”

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Posted 3 years ago

“Took 2 Days and the space saver for our Mercedes B Class fits straight into the boot along with all the required bits. Very happy with the service and have recommended to friends and colleagues.”

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Posted 3 years ago

“Brilliant company fast ,efficient, good quality. Nice to know these companys still exist . Mr Edwards”

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Posted 3 years ago

“Every aspect of this company is spot on They just do what they say to perfection”

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Posted 3 years ago

“Really good service. The wheel and change kit arrived within 24 hrs. Helpful advice desk. All items of good quality. Really pleased, thanks a lot.”

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Posted 3 years ago

“Prompt service and friendly customer adviser on the phone. When I had to return the tyre because it did not quite fit my car, the company immediately arranged to have it collected by a courier at their expense, and promptly refunded the money in to my account. Great service. I recommend Wheel shop for good customer care.”

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Posted 3 years ago

“Ordered space saver kit for my t cross on Wednesday evening it was delivered on Friday they look good quality what’s not to like well done the wheel shop.”

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Posted 3 years ago

“I would like to to say thank you for the good service I have had from the Wheel Shop. From my initial phone call, when the receptionist went down to the warehouse to check they had exactly what I needed, and was really ice and helpful, to the fast delivery, it was a 100% positive experience. When the wheel set arrived I was really pleased to note the quality of the jack they had supplied. It is a proper heavy duty job with the top fitting exactly as I had requested. Also the wheel brace was a better tool than I had been expecting; heavy duty with 2 fitting sizes and an extendable handle. Thanks a lot to the whole team; they exceeded my expectations.”

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Posted 3 years ago

“Very helpful assistant on the phone answered all my questions. I placed my order for the space saver wheel and it was delivered two days later. Very fast and prompt service from start to finish. A big thank thank you from me”

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Posted 3 years ago

“Excellent service, great value for money, top quality product and quick delivery. Highly recommended”

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Posted 3 years ago

“Ordered late on Friday arrived on Tuesday morning every thing what I asked for thank you wheelshop”

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Posted 3 years ago

“I ordered space saver plus tools for my fiesta titanium it was so easy.under 3days I'm up and running superb service John H”

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Posted 3 years ago

“Ordered a space saver wheel, tools and cover for my VW Tiguan on Friday evening. Order arrived Monday lunchtime. High quality tyre and accessories, and excellent service from The Wheel Shop. Highly recommend 👍🏻”

Helpful Report

Posted 3 years ago

“My father ordered a 18" space saver tyre for 2019 Audi Q2. The cost was excellent compared to Audi. Really easy to order and received item extremely quickly just by using the standard shipping. Tyre excellent quality. Would definitely recommend.”

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Posted 3 years ago

“Wheel arrived 2 days after order even without express delivery. I have been in the motor trade for many years and was well impressed with the quality of the wheel itself plus the standard of the ancillaries, the jack quality, the wheel brace being telescopic was exactly what is needed after having nuts tightened by tyre fitters. Well pleased”

Helpful Report

Posted 3 years ago

“I bought a spare wheel with tool kit for my small car - excellent product at a very good price, althought the tool kit seemed second hand, as the wheel brace came with a package already opened and the lifting jack box was damaged. Not a big issue, as it still works alright, but I paid the full price for it Delivery and ordering perfectly fine”

Helpful Report

Posted 3 years ago

Hi Roxan, sorry to hear that your order did not arrived as expected. From the pictures you have posted it looks like the packaging have been damaged in transit but the items inside are brand new, we can get this replaced for you please contact our customer services with your order number, thank you.

Posted 3 years ago

“Excellent product, prompt delivery, ordered a wheel off the Wheel Shop the order; for a 14" SPACE SAVER SPARE WHEEL + TOOL KIT COMPATIBLE WITH Kia Picanto (2004-2011), came with scissor jack & extendable wrench recommend 100% will use the Wheel Shop again”

Helpful Report

Posted 3 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews