Promain UK Limited Reviews

Name: Promain UK Limited
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,400 Reviews

96 %

of reviewers recommend Promain UK Limited

4.8

Based on 2,400 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK Limited 5 star review on 1st July 2024

Tigrans A

Promain UK Limited 5 star review on 5th May 2023

Simon

Promain UK Limited 5 star review on 20th March 2023

David M

Promain UK Limited 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was comprehensive and detailed clearly the products I chose. i was informed of the delivery date and the products all arrived promptly as outlined by Promain. I will use this service again.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. At Promain we pride ourselves on our first class products and service. Should you require any further assistance, please do not hesitate to get in touch.

Posted 7 years ago

“very quick delivery and good product”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review John, should you have any further questions, please get in touch.

Posted 7 years ago

“Wow! What a impressive service,ordered Textrol and Netrol yesterday and it's just arrived. Talked to a very helpful guy called Ben and he gave me lots of advice. Will definitely use this company again. Very pleased and thank you Promain.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to leave a review David. We're pleased that you're happy with your purchase of Textrol and Netrol, at Promain we aim to provide only the best quality products and our team of professionals have the knowledge and skills to offer only the highest standards of customer service. Thanks again for the feedback and should you require any further assistance, please do not hesitate to get in touch.

Posted 7 years ago

“Value for money. Arrived on scheduled date. Easy to apply with domestic blowtorch. Tip: Warm roll on very low heat to make it easy to unroll and apply to road surface”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. At Promain we aim to provide only the best quality products and service. Should your require any further advice from our team, please do not hesitate to get in touch.

Posted 7 years ago

“Always extremely knowledgeable and helpful service and keenly priced. Impeccable fast delivery - highly recommended. I've ordered several times and they are consistently first rate.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. At Promain we aim to provide only the best quality products and service. Should you require any further advice, please do not hesitate to get in touch.

Posted 7 years ago

“Competitive prices and quick delivery.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to leave a review and thanks again for choosing Promain.

Posted 7 years ago

“All the paints I have ordered have been of excellent quality, a pleasure to use with excellent coverage, ease of application and finish. I will use the paints for any future decorating I do and have recommended the paint to friends”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review Lin. We are pleased that you're happy with your purchase, at Promain we aim to provide only the best quality products, as well as the highest standard of services. Should you require any further advice or information. Please do not hesitate to get in touch.

Posted 7 years ago

“Prompt delivery, i needed a specialist paint that was a light green and your lime green has been a great match. looking forward to the results when I paint my plastic shutters on my mobile home. The paint is suitable for plastic so i have no doubt it will be just the job.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. At Promain we aim to provide only the highest standards of products and services. Should you require any assistance, please do not hesitate to get in touch.

Posted 7 years ago

“Excellent contact and speedy service, high quality product.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. At Promain we aim to provide only the best products and service. Should you have any questions for our team, please do not hesitate to get in touch.

Posted 7 years ago

“Customers services very diligent and helpful. Technical staff very friendly and knowledgeable. Overall, this firm is very efficient.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. At Promain our technical team are equipped with the highest standard of knowledge on our products and one of our main priorities is to provide the best customer service. Should you require any further advice please do not hesitate to get in touch.

Posted 7 years ago

“Goods on time and delivered to instruction.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 7 years ago

“The item was broken on delivery and the replacement part has not arrived when promised.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. We're sorry to hear of this issue Duncan, a member of our team will have been in touch. We have chased up the replacement and have also sent out a second replacement item which you should have received. We are sorry for any inconvenience and should you have any further questions, please do not hesitate to get in touch.

Posted 7 years ago

“The member of Promain staff was trying to be helpful when I asked about using Polytrol for a faded GRP front door. The product was useless and expensive and the staff member was clearly quoting what the manufacturers say in their advertising literature. This was misleading and I won't be using either Polytrol or Promain again. Instead I went to Screwfix, bought a water based primer for plastic then painted the door with conventional oil based paint. It was a good result and I should have done this in the beginning, saving time and money.”

Helpful Report

Posted 7 years ago

“Good service from these friendly helpful guys. However the product I needed was apparently dispatched direct from the factory and the courier was hopeless. Couldn't fault Promain themselves, but having to ring and chase up where my order was 3 times was not great.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. We are sorry to hear there was an issue with the delivery of your paint. We are working closely with our courier to ensure that these problems do not happen again. We're sorry for any inconvenience, should you require any further advice or help please do not hesitate to get in touch.

Posted 7 years ago

“Communication excellent and products”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain.

Posted 7 years ago

“Ordered Barn Paint on line and it arrived safely in no time , so very satisfied”

Helpful Report

Posted 7 years ago

Thanks for taking the time to leave a review Robert. Thanks again for choosing Promain and should you have any questions, please do not hesitate to get in touch.

Posted 7 years ago

“I am very happy with the service from Promain, both from Tech support and delivery. Antony was a great help with advising which product was best for me and was so patience with all my questions. Also I had a sudden change of heart for the colour I ordered and received, they collected and redelivered with no bother or costs to myself. I am very please and happy I went through Promain! And I am grateful to Antony and Lee for all their help and patience.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review Jamie Leigh, we're pleased that you're happy with your purchase from Promain. We're always happy to help and offer advice to ensure that you receive the best product. Making sure that our customers receive the best possible service is our main priority, so should you have any further questions, do not hesitate to get in touch.

Posted 7 years ago

“best price, very prompt delivery”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 7 years ago

“I recently purchased some multi-surface paint, not only did it arrive undamaged but the quality of the paint was excellent and will be giving a new and original status to my garden storage units. So chuffed was I by the Bedec product I have now ordered their interior flex emulsion, aqua advanced undercoat and gloss to bring my hallway back to life. As we speak I am rummaging through my brush/roller box in preparation for the delivery!!!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain. We're pleased that you are happy with the purchase of Bedec paint and that you are satisfied with the results. Should you require any guidance or further advice, please do not hesitate to get in touch with a member of our team.

Posted 7 years ago

“Quality & delivery were exceptional, however I could have saved a few pounds elsewhere.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. Should you have any questions or require any advice, please get in touch with our team.

Posted 7 years ago

Promain UK Limited is rated 4.8 based on 2,400 reviews