Promain UK Limited Reviews

Name: Promain UK Limited
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.77

4.8 Rating 2,398 Reviews

96 %

of reviewers recommend Promain UK Limited

4.8

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK Limited 5 star review on 1st July 2024

Tigrans A

Promain UK Limited 5 star review on 5th May 2023

Simon

Promain UK Limited 5 star review on 20th March 2023

David M

Promain UK Limited 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering with excellent customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Promain UK Limited! We really appreciate your kind words. We are delighted to hear that you found our order process easy and our customer service excellent!

Posted 1 year ago

“Would definitely order from here again. Their customer service was exceptional. There was an issue with my order but this was down to the supplier. They sorted it out for me so quickly and kept me updated throughout. Deliveries were so quick too. Would have no hesitations placing future orders. 10/10 for service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Promain UK Limited, Linsey! We really appreciate the kind words about our customer service and quick delivery, and we're so pleased that the issue with your order was resolved in a timely and satisfactory manner.

Posted 1 year ago

“Excellent Service called to let us know that one of the products was out of stock and advised on an alternative product that they could supply.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Promain UK Limited! We really appreciate your kind words about our excellent service, and are so glad to hear that we could help you by letting you know about the product being out of stock and offering an alternative that we could supply.

Posted 1 year ago

“Good paint Fast delivery”

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Posted 1 year ago

Thank you for your review and 5 star rating!

Posted 1 year ago

“Hi paint was very easy to apply and soon dries fast and leaves a lovely gloss finish”

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Posted 1 year ago

Thank you Paul for your 5 star rating of Promain UK Limited!

Posted 1 year ago

“Excellent company to do business with with extremely quick delivery and kept informed on progress all along Highly recommended”

Helpful Report

Posted 1 year ago

Thank you so much Clive for giving us a 5 star rating and the kind words about Promain UK Limited! We are always committed to providing our customers with the best shopping experience and ensuring that their orders are shipped promptly. We deeply appreciate your loyalty as a returning customer and your recommendation. It means a lot to us! Thank you!

Posted 1 year ago

“Impeccable service; very impressed indeed.”

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Posted 1 year ago

Thank you so much, Alex, for giving us a 5-star rating! We really appreciate you taking the time to share your feedback!

Posted 1 year ago

“Excellent service & product”

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Posted 1 year ago

Thanks David!

Posted 1 year ago

“Good value and product line choice. Delivery well packed.”

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Posted 1 year ago

Thanks for your review Ben!

Posted 1 year ago

“Excellent service. I will definitely use again.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Promain UK Limited! I'm glad to hear you were pleased with the excellent service you received. We truly appreciate your support and feedback, and we are delighted to know that you would use our services again in the future. Thank you for being a valued and returning customer!

Posted 1 year ago

“Easy to order, competitive prices, prompt delivery, worth 5 star rating”

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Posted 1 year ago

Thanks Phil for your 5 star rating of Promain UK Limited! We're glad to hear that you found our ordering process to be easy and our prices to be competitive. We also appreciate you taking the time to comment on the prompt delivery, and hope to be of assistance again in the future.

Posted 1 year ago

“Very quick to send out product, happy with description. Havent used it yet”

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Posted 1 year ago

Thank you Celia for taking the time to review our company and giving us five out of five stars! We are glad you are pleased with the product description and our fast delivery. Thank you again for your kind review.

Posted 1 year ago

“The product I purchased was an attachment rake for the sky vac I used it with my spare poles to lift and loosen the grass sofa in the guttering worked a treat thankyou.”

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Posted 1 year ago

Thank you so much for your review Anthony! We are so pleased to hear that the product you purchased from us worked a treat, and we hope to be of assistance to you again in the future.

Posted 1 year ago

“Delivery time terrible”

Helpful Report

Posted 1 year ago

Thank you so much Richard for taking the time to let us know about your experience with Promain UK Limited. We deeply appreciate your honest feedback and apologise for the problems you have experienced with the delivery time. We will always do our best to make sure all our customers are happy with the service and products they receive. Unfortunately, there are rare occasions where deliveries can be delayed by circumstances that are beyond our control. On such occasions, we always aim to keep our customers notified of any issues as soon as possible, however, we do understand that delays can be incredibly inconvenient, and sincerely apologise for this. We hope that you were pleased with the product itself and that you were able to complete your project without any further delays.

Posted 1 year ago

“I have been using Promain for waterproof paints for years, always a great product, always on time”

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Posted 1 year ago

Thanks Marko, it's always great to read such positive reviews!

Posted 1 year ago

“Box delivered with spilt paint when carton opened”

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Posted 1 year ago

Thank you for leaving your review. We do apologise that your order was received damaged. I have looked into this further for you and can see that our customer services team have raised this with the manufacturer who originally despatched your order on our behalf, and a replacement has been issued. We do appreciate your feedback, as customer satisfaction is extremely important to us, and this was clearly not up to our usual high standards on this occasion. Once again please accept our apologies for any inconvenience this may have caused.

Posted 1 year ago

“Fantastic product and fast delivery. Highly recommend.”

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Posted 1 year ago

Thank you for your great review!

Posted 1 year ago

“Great service once again. Muat be my 4th order with this company now. Delivered speedily and very competitive pricing.”

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Posted 1 year ago

Thanks for the great review Simon!

Posted 1 year ago

“Very good and quick delivery service”

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Posted 1 year ago

Thanks for your review Ruby!

Posted 1 year ago

“Great coverage with this paint”

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Posted 1 year ago

Thanks for your review!

Posted 1 year ago

Promain UK Limited is rated 4.8 based on 2,398 reviews