Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,404 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This would have been a 5 out of 5. The service is fantastic. Technical department answered my questions immediately and got back to me with my questions about the paint I ordered. I needed a paint capable of withstanding high temperatures for a jacket potato oven/trailer. The only issue is the colour is Matt Grey rather than black. I now have a grey jacket potato oven which is NOT what was expected hence giving a 4 out if 5. Darken the colour and this is a great product. Disappointed with the end result.”

Helpful Report

Posted 2 years ago

Hi Paul, we are sorry to hear that you are unhappy with the final colour of this product. I have forwarded your details to our Technical Team who will be contacting you to discuss this further. In the meantime, if there is anything else we can help you with, please do not hesitate to contact us.

Posted 2 years ago

“Fantastic service and excellent communication. Claire and Lee provided us with the best possible assistance to get our order despatched as a priority - we could not have asked for more. A great company to deal with. Save Homeline Property Services Ltd”

Helpful Report

Posted 2 years ago

Thanks for your great review David, it's always nice to hear such positive feedback! We'll certainly pass your comments on to Lee and Claire as well :)

Posted 2 years ago

“Been using Promain for a few years now and have always been impressed by the service and quality”

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Posted 2 years ago

Thanks for your great review Paul, we're always thrilled to receive such positive feedback!

Posted 2 years ago

“Small order very quickly completed - next day delivery.”

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Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Yet again a great service. The delivery was delayed by a day but it was down to the couriers.”

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Posted 2 years ago

Hi Stephen, Thank you for your kind review and good luck with your project!

Posted 2 years ago

“Fedex failed next day delivery but ok following day. Not a problem.”

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Posted 2 years ago

Hi Martin, Thank you for your review, we were sorry to hear your parcel was delayed by the courier company but we're glad that they managed to get it to you the following day.

Posted 2 years ago

“Very happy with the thermoplastic lines.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“They didn't have the product I wanted but they did have the gumption to call me and discuss alternatives, which I took. If only others did that these days.”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for your great review! It's always disappointing when the product you need is out of stock but we're glad that we were able to find a suitable alternative for you. Good luck with your project!

Posted 2 years ago

“Excellent product and very efficient service”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Good product does the job fast efficient service”

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Posted 2 years ago

Thank you for your review Mary! :)

Posted 2 years ago

“Helpful efficient customer service Expert advice Quality products Prompt delivery Cannot rate them highly enough”

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Posted 2 years ago

Thank you for your fantastic review Lesley! It's always great to hear such positive feedback. If there is anything else we can help you with please do not hesitate to get in touch :)

Posted 2 years ago

“Have used the paint for our patio before, very satisfied.”

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Posted 2 years ago

Thank you for your review Johan! :)

Posted 2 years ago

“A first rate company that gave sensible and thoughtful advice and then prepared my non standard order in double quick time. I have no hesitation In recommending this company.”

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Posted 2 years ago

Thanks for your great review Martin! It's always great to hear such positive feedback!

Posted 2 years ago

“We really enjoyed paying £500 for 4 stickers, great value!!!!”

Helpful Report

Posted 2 years ago

Thank you for your review. I have looked at your order and can see that the ‘stickers’ are actually thermoplastic pre-formed logos. The thermoplastic logos are applied to the surface with a gas torch, which then binds the thermoplastic to the surface. Thermoplastics can sometimes be more expensive than standard stencils and road line paint, as they are longer lasting, weather and traffic durable, and built to withstand constant use. We are sure that you will find the 1000 x 1000 electric car charging logos to be of good quality and thank you for your order. If there is anything else we can help you with please do not hesitate to contact us.

Posted 2 years ago

“Excellent product range and speedy delivery.”

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Posted 2 years ago

Thanks for your review Chris!

Posted 2 years ago

“Quick delivery, missed out the super glue but quickly corrected.”

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Posted 2 years ago

Thanks for your review Philippa!

Posted 2 years ago

“Vast selection of products available. Very quick delivery. I would recommend this company.”

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Posted 2 years ago

Thanks for your great review Helen, we always appreciate such positive feedback :)

Posted 2 years ago

“does what it says on the tin”

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Posted 2 years ago

Thanks for your review David! We're glad you're happy with the Owatrol Compoxell Composite Wood Finish :) Please let us know if there is anything else we can help you with.

Posted 2 years ago

“very quick delivery. Excellent paint, easy to apply with very fast drying time. I used this to paint the wooden chipboard floor in my workshop and the finish looks great. too soon to say how long it will stay this way but the application went smoothly.”

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Posted 2 years ago

Thank you for your great review!

Posted 2 years ago

“Good tech support, bought the right paint. Job done. Thanks, warren”

Helpful Report

Posted 2 years ago

Thanks for your kind review Warren! Please let us know if there is anything else we can help you with.

Posted 2 years ago

Promain UK is rated 4.8 based on 2,404 reviews