Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,418 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process good and delivery very prompt”

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Posted 1 year ago

Thank you for the review Mel!

Posted 1 year ago

“Very quick delivery pleased”

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Posted 1 year ago

Thanks Ruby!

Posted 1 year ago

“The order arrived promptly and well-packaged.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Great service. Phoned me to tell me my order was out of stock and it may take two weeks. Gave me the choice to cancel or wai I was in no hurry so agreed to wait. Order arrived next day”

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Posted 1 year ago

Thank you for taking the time to leave this review. It's great to hear that our team kept you well informed and were able to get the delivery to you sooner than expected. Good luck with your project! :)

Posted 1 year ago

“Excellent service and fast delivery.”

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Posted 1 year ago

Thank you for the review Rupert!

Posted 1 year ago

“very quick delivery. Have used before always happy”

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Posted 1 year ago

Thanks for taking the time to leave your review Gwen, we particularly love hearing from returning customers :)

Posted 1 year ago

“I bought the pedestrian crossing and it does what it says on the tin. Spot on.”

Promain UK 5 star review on 5th May 2023

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Posted 1 year ago

Thanks for the review Simon, and great job with the crossing!

Posted 1 year ago

“Unrivalled selection of specialist materials, excellent product knowledge and advice, and seamless ordering and delivery - always a first class service.”

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Posted 1 year ago

Hi Paul, thanks for the great review, we're always thrilled to hear such positive feedback!

Posted 1 year ago

“Very good service and quick delivery .”

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Posted 1 year ago

Thank you for your kind review Maria

Posted 1 year ago

“great product fast drying”

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Posted 1 year ago

Thanks for your review Bob!

Posted 1 year ago

“Great service - super communications and delivery as promised. Thank you.”

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Posted 2 years ago

Thanks Tony, it's always great to hear such positive feedback!

Posted 2 years ago

“Very quick delivery ++++++”

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Posted 2 years ago

Thanks for your review Michael!

Posted 2 years ago

“Excellent quality!”

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Posted 2 years ago

Thank you for your great review!

Posted 2 years ago

“Great service as always!”

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Posted 2 years ago

Thanks for the review Jonathan!

Posted 2 years ago

“great customer service, fast delivery.”

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Posted 2 years ago

Thanks for your review Maureen! It's always nice to hear such positive comments :)

Posted 2 years ago

“Always good service”

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Posted 2 years ago

Thanks for your review Stephen!

Posted 2 years ago

“Bought bedec paint which is absolutely brilliant. Easy to use, brushes cleaned in water, and the finish is excellent. Did my wooden shed last year with barn paint (2 coats) still looks like new. Would def recommend.”

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Posted 2 years ago

Thank you for your fab review Heather!

Posted 2 years ago

“Good prompt delivery as always”

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Posted 2 years ago

Thank you Tim!

Posted 2 years ago

“Very impressed. I tested on my workshop floor first before doing the job and would use again for sure.”

Promain UK 5 star review on 20th March 2023

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Posted 2 years ago

Amazing project!

Posted 2 years ago

“I purchased yellow line mark paint and stencils to cover existing carpark lines for a client the paint would not mix or paint it was like treacle so I called technical department who then said it has had complaints about this before in colder regions , there was no mention of this when purchasing I was then told to put paint tin in bucket of hot water for about half an hour tried this and it was still like treacle so gave up and had to purchase other paint to complete task, the paint was expensive so thought it would be best option how wrong was I and because the tin was opened no return or refund was offered will not be using this company in future. The stencil I ordered was a LARGE wheelchair and come as a small stencil so again disappointed.”

Helpful Report

Posted 2 years ago

Dear Mr Morrison Thank you for your feedback. Unfortunately, yes, some paints especially ones formulated for outdoor use do increase viscosity when applied in cold temperatures and onto cold substrates. We will discuss with our Technical Team the best way in the future to warn customers of this in the future during the colder months. In regards to the large disabled wheelchair stencil ordered, it seems that the incorrect size was despatched to you. Our apologies. Our Sales Team will process the refund on this item to you, and the full delivery you have paid – expect the refund in your account within 3 working days. Thank once again for your order, review and feedback. The Promain Team

Posted 2 years ago

Promain UK is rated 4.8 based on 2,418 reviews