Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,404 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

Write Your review

Tell us how Promain UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service”

Helpful Report

Posted 6 years ago

“The two items ordered were delivered directly from Owatrol, a partner company a few days later. I notice differences in pricing and quantities quoted on the websites of the two companies. I'll make other orders from either company very soon because the vast choice of high quality products is exceptional.”

Helpful Report

Posted 6 years ago

“Shipping advice note indicated a 20Kilo weight for a 5Ltr can of paint, for no obvious reason. This caused some handling concerns.”

Helpful Report

Posted 6 years ago

“Paint arrived timely, its on the cladding and gutters, bonded well”

Helpful Report

Posted 6 years ago

“Service fine - arrived as promised. Word of warning - Can leaking from lid on arrival. Only slightly but could have been much worse.”

Helpful Report

Posted 6 years ago

“Excellent next day service”

Helpful Report

Posted 6 years ago

“Order was delivered promptly. The driver from courier company was very good. Due to the snow he had to park down the road and carry the cans up by hand.”

Helpful Report

Posted 7 years ago

“Promain customoer service is outstanding... There was a small mixup with an order. As soon as I pointed it out, responsibility was accepted and restoration action in place by Promain. No effort at all was required on my part, except to receive the corrected delivery on the next day. Magnificant resonse to the inevitable occasional error :-)”

Helpful Report

Posted 7 years ago

“Prompt delivery, competitive prices, very responsive to questions”

Helpful Report

Posted 7 years ago

“Unfortunately one of the cans of paint was split by the carrier and therefore not delivered with the main order. A replacement was organised and delivered two days later.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. We're sorry that there was a problem with your purchase, but hopefully our team were able to rectify the situation. Should you require any further advice or have any questions regarding our products, please do not hesitate to get in touch.

Posted 7 years ago

“Quality & delivery were exceptional, however I could have saved a few pounds elsewhere.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. Should you have any questions or require any advice, please get in touch with our team.

Posted 7 years ago

“paint was delivered promptly Quality was first class The product is a bit more expensive than others but was well recommended so I purchased it and was not disappointed Paint dries quickly and brushes was out with water used it to paint 2 garden gates in black 2 coats each side Recommend it over its cheap competition Made in Essex so must be good!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review, we are pleased you are happy with the quality of your purchase. At Promain we are known for providing products of the highest standard. Should you require any further assistance, do not hesitate to get in touch with our team today.

Posted 7 years ago

“delivered quickly with good paperwork”

Helpful Report

Posted 7 years ago

Thanks for taking the time to leave a review Philip and thanks for choosing Promain.

Posted 7 years ago

“Good price and good delivery.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave a review. we appreciate your feedback.

Posted 8 years ago

“Having sanded down my decking back to bare wood I needed something to remove the old dark saddling that was still in the grooves of the decking. This did the job well but I did need a couple of applications in a few places.”

Helpful Report

Posted 8 years ago

“Great product”

Helpful Report

Posted 8 years ago

“Fast efficient and easy to deal with”

Helpful Report

Posted 8 years ago

“Ordering and selection was easy but it should state that Vat is added at the end. Bearing in mind the cost, it would be helpful to be able to purchase small colour sample tins before committing to a full order. Delivery was next day and although the outer box was undamaged, one of the 5x Litre tins was badly dented and the bottom rim buckled. still putting on the diluted first coat but coverage good and the outbuildings already look like new again. Overall very happy with the purchase.”

Helpful Report

Posted 8 years ago

“Delivered as advised.”

Helpful Report

Posted 8 years ago

“Delivery very good. Paint is good although to early to comment on durability. However be warned the colour is absulutely nothing like the website shows”

Helpful Report

Posted 8 years ago

Promain UK is rated 4.8 based on 2,404 reviews