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Promain UK Limited Reviews

4.8 Rating 2,400 Reviews
96 %
of reviewers recommend Promain UK Limited
Company Reviews Product Reviews
1,196
 Metrics Info
4.8
Based on 2,400 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

Write Your review

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Professional T
Verified Buyer
“Paint is good quality stuff but the Centrecoat Line Marking Machine I purchased is totally useless not fit for purpose. It does not work as it should.”
Helpful Report
Posted 6 years ago
Rick R
Verified Buyer
“Customer service was excellent and really helpful. I would definitely recommend their service again although I was a little disappointed in the product/end result”
Helpful Report
Posted 6 years ago
Neil W
Verified Buyer
“Excellent service by nice staff, quick delivery with postal tracking. 10/10.”
Helpful Report
Posted 6 years ago
John S
Verified Buyer
“The paint I ordered was just what we wanted; the shade and texture were right.”
Helpful Report
Posted 6 years ago
Town &
Verified Buyer
“The Promain team were courteous and very helpful with their advice plus prompt delivery and well packaged.”
Helpful Report
Posted 6 years ago
Mick M
Verified Buyer
“Normally use Brewers, who were unhelpful with this order. Tried Promain, just couldn’t do enough. 5 star service. Will recommend and use them again. Mick (trade).”
Helpful Report
Posted 6 years ago
Gary P
Verified Buyer
“Good quality paint and fast delivery”
Helpful Report
Posted 6 years ago
Jenny T
Verified Buyer
“The technical team were really really helpful. Offering super advice. Only negative comment is the delayed delivery, although this was out of Promising control. Keep up the good work!”
Helpful Report
Posted 6 years ago
Ruaiai O
Verified Buyer
“Can't say what the service from within the UK is like as I ordered from Ireland. For starters Promain UK couldn't even take payment from me because they only accept cards registered in the UK. Come on folks - time to move into the 21st century. Then they had difficulties in giving me an IBAN and BIC number so that I could transfer the funds electronically. To top it all off they sent me a box of traffic line-marking paint that was 2 years out of date. Is it that difficult to offer European wide service and payment facilities through your website (you are just about still in the EU) and to ensure that your stock is within an asses roar of the best before date?”
Helpful Report
Posted 6 years ago
Unfortunately, we only provide goods to UK addresses due to the issues and costs transporting paint and liquids internationally over water. This is not an issue with the EU, but an issue with transporting liquids and hazardous goods across water. It can be done however, but it is extremely expensive for small quantities. Because of the goods you were looking to purchase, we were able to get the line marking paint to you even though you are in Ireland.
Posted 6 years ago
John I
Verified Buyer
“I found it difficult to find a primer and top coat for aluminium window frames. Those from Rust Oleum looked like they might do the job. Have no reason to think otherwise.”
Helpful Report
Posted 6 years ago
Gail T
Verified Buyer
“Excellent service, very quick delivery, would definitely recommend xx”
Helpful Report
Posted 6 years ago
Graham M
Verified Buyer
“The services from the individuals I spoke to on the telephone was excellent. Regarding the rust converter and the zinc undercoat, this worked well as described. However I was disappointed with the SureGrip paint. I followed the instructions to the letter. However after it cured, the paint still seems slightly "soft" and the sandy substance that gives the paint a grip comes away quite easily (by scraping a fingernail). I lost confidence in the product after I painted a test patch and used an alternative product for the rest of the project.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent, professional customer service and the goods were delivered as promised”
Helpful Report
Posted 6 years ago
Green I
Verified Buyer
“great service. no problems”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We bought this summer and its just going into winter now. It seems very good so far but I will know better when its gone through a couple of winters. Do the preparation though or the guarantee is invalid and don't underestimate how much time and elbow grease the preparation will take. However if it is as good as it seems its worth it because the cheap alternatives peel after a year and only look good for a few months.”
Helpful Report
Posted 6 years ago
Pat G
Verified Buyer
“Excellent service, answered all my questions very clearly and offer solutions for some issues I hadn't considered.”
Helpful Report
Posted 6 years ago
David C
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
HL D
Verified Buyer
“Always excellent advice and products, we always recommend Promain to others”
Helpful Report
Posted 6 years ago
Ian S
Verified Buyer
“Product arrived promptly but have been dissatisfied with advice given subsequent responses- will not be using this company in future.”
Helpful Report
Posted 6 years ago
Hazel B
Verified Buyer
“exactly what i ordered, fit like a glove”
Helpful Report
Posted 6 years ago
Promain UK Limited is rated 4.8 based on 2,400 reviews
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