Promain UK Limited Reviews

Name: Promain UK Limited
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.77

4.8 Rating 2,398 Reviews

96 %

of reviewers recommend Promain UK Limited

4.8

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK Limited 5 star review on 1st July 2024

Tigrans A

Promain UK Limited 5 star review on 5th May 2023

Simon

Promain UK Limited 5 star review on 20th March 2023

David M

Promain UK Limited 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A company that consistently delivers on time every time.”

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Posted 2 years ago

Thanks for your fantastic review Michael!

Posted 2 years ago

“Excellent product which was delivered promptly and well packed”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“I like this product very much and have tried many others . The saturating oil gives a Matt/ dewy finish to my Ipe decking . This year it had 4 coats it was drinking it due to us stripping it back this year . The result is beautiful . Not the cheapest but the best finish I have achieved with any decking oil .”

Promain UK Limited 5 star review on 23rd June 2022

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Posted 2 years ago

Thank you for your review and for including a picture, we always love to see our customers finished results! Your pool decking looks fantastic, amazing job!

Posted 2 years ago

“Sorry but I can only advise on the service but not the product as I have not used it yet”

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Posted 2 years ago

Thanks for your 5-star rating for the service Barry! If you have any questions concerning applying the product or any other queries, please do not hesitate to contact us :)

Posted 2 years ago

“Good product. Does exactly what it should and looks good”

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Posted 2 years ago

Thanks for your review Paul!

Posted 2 years ago

“Easy to order and quick delivery.”

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Posted 2 years ago

Thank you for your kind review Sarah!

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you for your kind review Jayne :)

Posted 2 years ago

“I couldn't find a supplier of the Bedec paint that had a good range of colours. So I called the main office and the lady there was incredibly helpful and sent me a number of samples free of charge. These enable me to make the right choice for painting my outside office. Great customer service.”

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Posted 2 years ago

Thanks for your great review Jayne! It's always great to hear such positive feedback!

Posted 2 years ago

“A very efficient service. My purchase was dispatched within 24 hours. I cannot fault the service I received from Promain UK Ltd in any way”

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Posted 2 years ago

Thank you for taking the time to leave us your great review!

Posted 2 years ago

“Really helpful person when I ordered wood preserver over the phone. Goods arrived quickly”

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Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Excellent products. Excellent service. Arrived as stated and on time.”

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Posted 2 years ago

Thanks for your great review Patricia and good luck with your project!

Posted 2 years ago

“First class service from this company, great products along with fantastic communications.”

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Posted 2 years ago

Thanks for your great review Carl, we always appreciate hearing such positive feedback. Please let us know if there is anything else we can help you with!

Posted 2 years ago

“Amazing service and delivery.”

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Posted 2 years ago

Thanks for your great review Ian!

Posted 2 years ago

“Order of 5m of over bonding tape arrived on time measured it. it came in at 4m80 not a problem as i did need a lot more but product was good and worked well”

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Posted 2 years ago

Hi, Thank you for contacting us concerning this. We have checked several rolls that we have in stock here and all of them are just slightly over 5m. However, we have also contacted the manufacturer as we wanted to be sure that this could not happen again, and they have assured us that they use a high-tech cutting machine that will not allow cuts below 5m. It appears that you have somehow received a faulty roll, for which we do apologise, and as a gesture of goodwill we are happy to supply you with a new full roll free of charge by way of compensation. If you would like to take up this offer then do please contact us and we will be more than happy to arrange this for you.

Posted 2 years ago

“This would have been a 5 out of 5. The service is fantastic. Technical department answered my questions immediately and got back to me with my questions about the paint I ordered. I needed a paint capable of withstanding high temperatures for a jacket potato oven/trailer. The only issue is the colour is Matt Grey rather than black. I now have a grey jacket potato oven which is NOT what was expected hence giving a 4 out if 5. Darken the colour and this is a great product. Disappointed with the end result.”

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Posted 2 years ago

Hi Paul, we are sorry to hear that you are unhappy with the final colour of this product. I have forwarded your details to our Technical Team who will be contacting you to discuss this further. In the meantime, if there is anything else we can help you with, please do not hesitate to contact us.

Posted 2 years ago

“Fantastic service and excellent communication. Claire and Lee provided us with the best possible assistance to get our order despatched as a priority - we could not have asked for more. A great company to deal with. Save Homeline Property Services Ltd”

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Posted 2 years ago

Thanks for your great review David, it's always nice to hear such positive feedback! We'll certainly pass your comments on to Lee and Claire as well :)

Posted 2 years ago

“Been using Promain for a few years now and have always been impressed by the service and quality”

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Posted 2 years ago

Thanks for your great review Paul, we're always thrilled to receive such positive feedback!

Posted 2 years ago

“Small order very quickly completed - next day delivery.”

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Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Yet again a great service. The delivery was delayed by a day but it was down to the couriers.”

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Posted 2 years ago

Hi Stephen, Thank you for your kind review and good luck with your project!

Posted 2 years ago

“Fedex failed next day delivery but ok following day. Not a problem.”

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Posted 2 years ago

Hi Martin, Thank you for your review, we were sorry to hear your parcel was delayed by the courier company but we're glad that they managed to get it to you the following day.

Posted 2 years ago

Promain UK Limited is rated 4.8 based on 2,398 reviews