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Promain UK Limited Reviews

4.8 Rating 2,401 Reviews
96 %
of reviewers recommend Promain UK Limited
Company Reviews Product Reviews
1,197
 Metrics Info
4.8
Based on 2,401 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Joan
Verified Buyer
“Excellent product and delivery service”
Helpful Report
Posted 10 years ago
Dan
Verified Buyer
“The service was very efficient and very quick, very satisfied with product”
Helpful Report
Posted 10 years ago
Michael
Verified Buyer
“I was happy with the advice I was given by the technical department, delivery was prompt.”
Helpful Report
Posted 10 years ago
Michael
Verified Buyer
“excellent advice prompt delivery”
Helpful Report
Posted 10 years ago
Don
Verified Buyer
“Good service and hassle free ordering I will use your online shop again”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Paint looks great on our drive. Easy to use.”
Helpful Report
Posted 10 years ago
Danny
Verified Buyer
“Excellent service. Excellent product.”
Helpful Report
Posted 10 years ago
Phil
Verified Buyer
“Parcel arrived with damaged content, due to a very careless courier! I contacted Promain who dealt with the issue in a very professional manner, we came to a fair arrangement, so very happy with outcome. Have advised Promain to use more reliable courier service in future.”
Helpful Report
Posted 10 years ago
Neville
Verified Buyer
“Contacted Promain concerning decking renovation. Received thorough advice. Ordered decking products which arrived promptly. Good price and helpful service. Excellent product called Owatrol but hope it provides lasting protection which remains to be seen”
Helpful Report
Posted 10 years ago
Barrie
Verified Buyer
“Delivery was fast and efficient and the items were securely packaged against damage during transit.”
Helpful Report
Posted 10 years ago
Malcolm
Verified Buyer
“I had a problem with the paint I received - not Promains fault but a manufacture issue. The service I received from Ben in Technical Support was superb. He went far beyond the normal levels of support to resolve the issue of getting my paint replaced DESPITE the efforts of CityLink to sabotage his efforts. I can only recommend Promains service levels. Thank you.”
Helpful Report
Posted 10 years ago
Alan
Verified Buyer
“Easy to order and the right products delivered on time”
Helpful Report
Posted 10 years ago
ERNEST
Verified Buyer
“THE GARAGE FLOOR PAINT I PURCHASED FROM YOU IS NOT VERY HARD WEARING LIKE I THOUGHT IT SHOULD BE. ALSO NOT GOOD IF YOU SPILL PETROL, PAINT WIPES OFF. GARAGE FLOOR PAINT I THOUGHT WOULD NOT WIPE OFF.”
Helpful Report
Posted 10 years ago
Maurice
Verified Buyer
“delivered as you said, packed very well , will use your firm again many thanks m.smith”
Helpful Report
Posted 10 years ago
Joseph
Verified Buyer
“I searched the internet and found the promain website as a previously unknown supplier of various types of paint. I studied the many offers on the website and thought I had found a product that would meet my needs - a fire performance coating. I contacted the sales department and a very pleasant lady took my order and card payment. Shortly after, a member of the technical department rang me to tell me that the product was out of stock and to discuss my application with a view to seeking an alternative product which was available immediately. The conversation quickly led to the conclusion that I had ordered an unsuitable product for my application. A couple of e-mails later I had an e-mailed quotation for the additional cost and placed a further order to cover the price difference, etc. The technical staff, principally Nino, treated me with courtesy and credited me with some intelligence though without expecting me to be expert in their field. Nino spent some time and took some trouble to help me out though we were never looking at a high value/quantity order. I will wait a couple of days to let the materials arrive and thereafter I will have no hesitation in dealing with the company again, if necessary, and in recommending the same to any friend or ex-colleague who might be in need of something you could supply. Thank you.”
Helpful Report
Posted 10 years ago
Derek
Verified Buyer
“Very good technical advise and very pleasant , all round a good service and products!”
Helpful Report
Posted 10 years ago
Emily
Verified Buyer
“Barn paint is excellent in coverage-quick drying and easy to use and the service from Promain is outstanding”
Helpful Report
Posted 10 years ago
Andrew
Verified Buyer
“although more expensive than creosote this paint is excellent and will definitely outlast creosote. One coat is normally sufficient and looks great.”
Helpful Report
Posted 10 years ago
David
Verified Buyer
“Very effective and easy to apply - covers very well - I ordered another pot in case I ran out but didn't need it. Good stuff !”
Helpful Report
Posted 10 years ago
Rex
Verified Buyer
“The paint arrived well packed and very quickly. information regarding the order and shipping status was very good.”
Helpful Report
Posted 10 years ago
Promain UK Limited is rated 4.8 based on 2,401 reviews
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