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Proline Skates Reviews

4.7 Rating 3,759 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,759 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

Write Your review

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Paul Bailey
Verified Buyer
“A good choice of products and good customer service. Advice is available to help with customer questions.”
Helpful Report
Posted 9 years ago
Lynne Mercer
Verified Buyer
“The websites easy to use and delivery was quick. I ordered heelys in a size 3 for my son (his actual shoe size is a 2) unfortunately, they were too small and I had to return them because they didn't have a bigger size. I was disappointed but had to order from another site. The return cost 5.99 which adds expense onto an already pricey item.”
Helpful Report
Posted 9 years ago
Ray Bailey
Verified Buyer
“Bought a pair of Heelys for my granddaughters 12th birthday. Product exactly as described and delivered on date promised. Would recommend and definitely use again.”
Helpful Report
Posted 9 years ago
Emily Mulholland
Verified Buyer
“arrived promptly with information given of day and time of arrival. packaging was maybe a bit over the top but the skateboard was in good order so no complaints.”
Helpful Report
Posted 9 years ago
Mariuca Bolanos Alves
Verified Buyer
“I ordered my new roller-blades a few days ago and they have arrived exactly at the time they were meant to arrive. They are in perfect conditions and everything was disposed in its original case.”
Helpful Report
Posted 10 years ago
Gilda Vidallon
Verified Buyer
“I would have rated them very good if I got a confirmation email confirming my order but I only heard from Proline when my parcel had been shipped. Once shipped,I could not fault them, as I was told when, what time and who would be delivering my parcel by text as well as email.”
Helpful Report
Posted 10 years ago
Tom Thorogood
Verified Buyer
“Good choice, great price great service”
Helpful Report
Posted 10 years ago
Ruth Harding-Quinn
Verified Buyer
“What my daughter wanted, no postage fees and here next day. Daughter was very happy.”
Helpful Report
Posted 10 years ago
Paul Mckenzie
Verified Buyer
“Didn't have the size in the skate I wanted but helpful in picking a different skate. Goods arrived as promised on time . Jack who was very helpful even requested a quick email to make sure I was happy with the size.”
Helpful Report
Posted 10 years ago
Alexandria De Melo
Verified Buyer
“Overall very good skates and the aluminium frame really does make a difference, and the boot fits really well.”
Helpful Report
Posted 10 years ago
Vanessa Crouch
Verified Buyer
“Very prompt service and delivery. Would certainly use them again”
Helpful Report
Posted 10 years ago
Nineer Rattu
Verified Buyer
“The shoes were ordered on the Wednesday and they arrived within two days. Pleased with delivery service and tracked by email. The staff who took the order was polite and provide good service”
Helpful Report
Posted 10 years ago
Leticia Tscherrig
Verified Buyer
“Everything was Okey. They was no problem. And the items cames quickly.”
Helpful Report
Posted 10 years ago
RYAN COOKE
Verified Buyer
“Good service. good to be able to order over the phone and speak to some one .Not just being restricted to the PC Would use them again.”
Helpful Report
Posted 10 years ago
Natalie Wheatcroft
Verified Buyer
“Xmas present for my daughter so they havent been used yet. They look great. Great communication and speedy delivery.”
Helpful Report
Posted 10 years ago
Caroline Eckford
Verified Buyer
“Ordered 2 things, unfortunately got an email later on to say that there was no stock available for one of the items I bought, however I was given the choice of a refund or alternative. Good communication and skates arrived on time.”
Helpful Report
Posted 10 years ago
Eric Walsh
Verified Buyer
“Realy quick service ordered sKates and skateboard. Skateboard had different colour screws securing deck which spoilt the look especially for a £60 board. Otherwise good.”
Helpful Report
Posted 10 years ago
Georgie Hallam
Verified Buyer
“The Inline Skates of what I purchased are very good and are in exact words of how they are detailed on the webite. So I'm very happy with this purchase. Thanks!!”
Helpful Report
Posted 10 years ago
Harry Mach
Verified Buyer
“I was pleased with the offer on the skates that I bought, and I am pleased with the product and the service overall. There were a few issues that could be improved however; -When I placed my order the website crashed leading me to double place my order. However this was rectified and a refund made very promptly. -Emails from the website were classed as Spam by my email account (googlemail) Overall however I was happy with the experience.”
Helpful Report
Posted 10 years ago
Samantha Bail
Verified Buyer
“I am dissapointed that you charge for postage to the IOW. I purchased a scooter on Friday with a 10% discount as found this being the cheapest site I could get it from, it states on your homepage that UK postage is free when you spend over a certain amount. I did, however I got charged £11.95 for postage. Yes I know I am on the IOW, however this is still classed as UK postage, it is not the channel islands, it costs the same to post to the IOW as it does to anywhere else on mainland UK. This then meant my actual saving was 99p, I wish now I had gone elsewhere”
Helpful Report
Posted 10 years ago
Im sorry you feel this way. Our couriers class Isle of Wight as an Offshore Isle which incurs additional postage. This is the same for most couriers.
Posted 10 years ago
Proline Skates is rated 4.7 based on 3,759 reviews
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