Proline Skates Reviews

Name: Proline Skates
Address: K1 SOUTHPOINT . FORESHORE ROAD, A4 SOUTHPOINT . FORESHORE ROAD, Cardiff
Rating: 4.72

4.7 Rating 3,759 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,759 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

Write Your review

Tell us how Proline Skates made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction with no hassle and item delivery as promised”

Helpful Report

Posted 8 years ago

“Livraison rapide”

Helpful Report

Posted 8 years ago

“Despite a change of delivery and an order my problem was resolved. Many Thanks”

Helpful Report

Posted 8 years ago

“The parts I need were in stock but mucked up on delivery”

Helpful Report

Posted 8 years ago

“Birthday gift for Grandson who was delighted. Delivered on time as specified in the email, by a pleasant polite courier. What more do you need!”

Helpful Report

Posted 8 years ago

“Your response and attention.”

Helpful Report

Posted 8 years ago

“Great wheels at an affordable price with fast delivery.”

Helpful Report

Posted 8 years ago

“Easy ordering and quick and efficient delivery. Good communication regarding delivery day and time.”

Helpful Report

Posted 8 years ago

“Great items, fast delivery. Why no 5 stars? Well, when I order online, I like to get a recap email right after. I didn't received a single one and in found that a bit weird! Otherwise, I'm very satisfied with my items!”

Helpful Report

Posted 8 years ago

“Good delivery Disappointed to see the box stated 8+ years when the MADD website (not Proline) stated 5+years hopefully he can still use it!!!”

Helpful Report

Posted 8 years ago

“Product appears to be of a quality standard, only issue is that 1 of the 2 screws provided doesn't fit the thread. 1 screw appears to tightly contain the piece though”

Helpful Report

Posted 8 years ago

“very easy to navigate into the website and delivery was done on time”

Helpful Report

Posted 8 years ago

“The delivery was fast and the skates were beautiful.”

Helpful Report

Posted 8 years ago

“Order wasn't able to be fulfilled straight away due to stock issues. However, plenty of emails to and fro sorted the problem and the substitute item along with the other parts were sent out and received promptly.”

Helpful Report

Posted 8 years ago

“I used my JD Bug scooter for the first time today, having tightened and done whatever it said in the instructions. It seems okay, except when I get off it to cross roads, the base of it swings round and hits me on the ankle. Not sure if that is normal, since I haven't ridden a scooter since childhood!”

Helpful Report

Posted 8 years ago

“over the moon till I realised these are size 1 not size 2”

Helpful Report

Posted 8 years ago

“Great informative manager who was really kind and didn't make me feel bad for having no scooter knowledge what so ever. Felt really welcomed and will definitely be bringing my boys down and continuing to give custom.”

Helpful Report

Posted 8 years ago

“I was a little bit disappointed the item I ordered was out of stock and not informed about this at the point of purchase. How ever when contacting the company by phone I was offered an alternative item that was delivered the next morning. I will let you know when my 12 year old son opens his blue scooter in the morning for his 13th birthday rather than the red one he wanted :)”

Helpful Report

Posted 8 years ago

“I had ordered a blunt . It hadn't arrived after a week . I phoned to see what was happening for to be told the scooter I had ordered was out of stock. I ordered another but had to send it back as it wasn't the 1 my son wanted. Talking to the staff , they were helpful .”

Helpful Report

Posted 8 years ago

“Bought one pair SEBA FR Deluxe 2014 for me and one for my friend and a couple of other stuff. They didn't have the 2015 or 2016 version and a lot of other stuff (like slalom cones) were not in stock. I live in Sweden so first I tried my credit card but it didn't work, then I tried my normal debit card but the process didn't seem to work. Then I got a confirmation mail that it went through, all good, I thought. They later emailed me saying their system thought the purchase was a fraud so I had to contact my bank and get a special number. So I called the bank, got the number and then sent it back and it was good to go. The package came a week later, a bit misstreated and one of the bearingspackage were damaged and they had fallen out. Found them all though and the inlines were in great shape. Everything sounds quite bad but overall they did good and it came quite fast. Summary Pros: Fast answers on emails and shipping. Nice webshop. Cons: Bad billing system. A lot of stuff not in stock. Bad packaging.”

Helpful Report

Posted 8 years ago

Proline Skates is rated 4.7 based on 3,759 reviews