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Proline Skates Reviews

4.7 Rating 3,759 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,759 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Nathen Gadney
Verified Buyer
“The skate are very nice and are extremely smooth and easy to ride they dont rub against your feet and sit nice on yout foot aswell they are also very customisable which I like i also have a lot of people come up to me and ask were have you got your skates from and I give them the website as least 50 times a day also the delivery is on time and very accurate Thanks for the skates :)”
Helpful Report
Posted 10 years ago
Marie-Teresa Mlodzianowska
Verified Buyer
“Good quality skates. Speedy delivery and helpful over phone and email with any questions. Thanks!”
Helpful Report
Posted 10 years ago
Luke Jones
Verified Buyer
“Amazing service I was happy with what I payed for and how well my service was when I had an item out of stock”
Helpful Report
Posted 10 years ago
Josh Harries
Verified Buyer
“Ordered wheels, twice because I'm a div and forgot I needed 8 not 4, and both times they arrived next day. Perfect service.”
Helpful Report
Posted 10 years ago
Matt Homent
Verified Buyer
“Excellent customer service - all sizes of skates in stock (unlike many other sites), very easy to use - customer friendly and flexible as I needed to add to an online order over the phone - excellent delivery service with frequent updates. Big thumbs up for Proline Skates! ????”
Helpful Report
Posted 10 years ago
Tracey Brisley
Verified Buyer
“Fantastic service amd superfast delivery. All goods present and correct as ordered and i have a very happy son. Thank you!”
Helpful Report
Posted 10 years ago
Adam Meysner
Verified Buyer
“Perfect service :) Next day delivery . I'm really satisfied”
Helpful Report
Posted 10 years ago
PD Mandry
Verified Buyer
“Very good price and prompt delivery. Would highly recommend the service”
Helpful Report
Posted 10 years ago
Mark Fulton
Verified Buyer
“phoned to ask advice, excellent service experience, made an order, order arrived earlier than expected (good news), fitted the bits to scooter, all ended well with no fuss.”
Helpful Report
Posted 10 years ago
Christopher Bennett
Verified Buyer
“Great place to buy your skates and accessories at, Very fast delivery top service thanks”
Helpful Report
Posted 10 years ago
Ondrej Sochor
Verified Buyer
“On their website they promise free skate sharpening with every ice skates. The ice skates have not been sharpened and they did not even reply to my complaint. Not the best customer service...”
Helpful Report
Posted 10 years ago
Keith Taylor
Verified Buyer
“a first class service quality goods promptly dispatched. I would definitely use them again.”
Helpful Report
Posted 10 years ago
Ruth Harding-Quinn
Verified Buyer
“What my daughter wanted, no postage fees and here next day. Daughter was very happy.”
Helpful Report
Posted 10 years ago
Leeann Rowan
Verified Buyer
“Hi I have just purchased a pair of heelys for my daughter's 6 th birthday, service from start to finish was fantastic and i would highly recommend this company, excellent and my daughter was highly delighted with her new heelys thank you Leeann Rowan”
Helpful Report
Posted 10 years ago
William Sedgwick
Verified Buyer
“Initially the website seemed very professional and I felt confident I was in safe hands. However as time progressed things went downhill (and then slightly uphill!): - I didn't receive an immediate order confirmation from Proline skates with tracking information. This would have put me at ease from the start. - I was unable to make an account on the website using the order number given to me once I had received an order confirmation (which went to my spam/junk mailbox). - I, as a result, was unable to check the progress of my order and was left unsure of whether it had been dispatched or not. - I was unable to contact anybody on the Saturday to see whether I should wait in for my order to be delivered. I ended up writing on your facebook wall. The information returned to me from somebody in the Cardiff shop was wrong, my parcels had been dispatched and I was told they had not been. - I paid for Saturday Courier delivery and only received part of my order on the Saturday. I did speak with somebody in the Warehouse on Monday and received a refund for delivery, so I was satisfied with that. I would say my experience would be greatly improved by more ability to contact somebody on a weekend if needed and by more frequent and detailed correspondence from Proline Skates.”
Helpful Report
Posted 10 years ago
Paul Mckenzie
Verified Buyer
“Didn't have the size in the skate I wanted but helpful in picking a different skate. Goods arrived as promised on time . Jack who was very helpful even requested a quick email to make sure I was happy with the size.”
Helpful Report
Posted 10 years ago
Mairaed Midgley
Verified Buyer
“Super fast delivery. Quality item. One pleased teen practising for her part in Starlight Express!”
Helpful Report
Posted 10 years ago
Karen Long
Verified Buyer
“Very helpful advice on the phone and quick delivery. Thank you.”
Helpful Report
Posted 10 years ago
Geraint Roberts
Verified Buyer
“Excellent website, great telephone assistance with a query I had, prompt delivery with a very precise Email notification of the delivery time. Superb!”
Helpful Report
Posted 10 years ago
SARAH HARRISON
Verified Buyer
“Proline Skates gave an excellent service. Easy to use site, and very quick delivery, with information to let you know when your product is being delivered. Would definately use again!”
Helpful Report
Posted 10 years ago
Proline Skates is rated 4.7 based on 3,759 reviews
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