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Proline Skates Reviews

4.7 Rating 3,755 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Andrew Smith
Verified Buyer
“Superb price, superb delivery”
Helpful Report
Posted 2 years ago
Niall Mackay
Verified Buyer
“Great item thanks”
Helpful Report
Posted 2 years ago
AXEL J ALLEN
Verified Buyer
“Good price, fast service and the item arrived as expected without any issue. Recommended.”
Helpful Report
Posted 2 years ago
Lukasz Bubua
Verified Buyer
“Good and quick. Recommend!”
Helpful Report
Posted 2 years ago
Dawn Pilgrim
Verified Buyer
“Fabulous quick service, delivery and communication. They remembered my enquiry from a few months ago about an out of stock item and let me know when the item later came in so I could order it. Thank you.”
Helpful Report
Posted 2 years ago
Lauren Ward
Verified Buyer
“Ordered a pair of ice skates, guards and a bag. Got a call to let me know the bag wasn’t the right size for the skates and an offer to change it - great service from a company that clearly cares about its customers. Swapped the bag and the items arrived the next day, great service, competitive prices - thank you”
Helpful Report
Posted 2 years ago
Anna Grinnell
Verified Buyer
“Received my order within two days prior to ordering. If you need to talk to someone on the phone, they are very helpful. Very pleased with my order. I highly recommend proline .”
Helpful Report
Posted 2 years ago
Jilly Bristow
Verified Buyer
“Really quick service”
Helpful Report
Posted 2 years ago
Greig Ballard
Verified Buyer
“Easy to navigate site prompt delivery”
Helpful Report
Posted 2 years ago
Ruth Shimell
Verified Buyer
“My laces for my ice boots arrived very quickly. Thank you!”
Helpful Report
Posted 2 years ago
Mr Geoffrey Frazer
Verified Buyer
“Very happy with service”
Helpful Report
Posted 2 years ago
Stephen Bentley
Verified Buyer
“Despatched and delivered very quick and tracking provided was fantastic great job 👍”
Helpful Report
Posted 2 years ago
Rita Bongiovanni
Verified Buyer
“Ordered the first pair, but the two skates were fitting differently. Had to send them back and order a different size, the second pair looked used already.”
Helpful Report
Posted 2 years ago
Darryl Smith
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick delivery. Great product. Will always browse Proline Skates website first for my skating needs!”
Helpful Report
Posted 2 years ago
Neil Robinson
Verified Buyer
“I needed some new wheels for my sons scooter . They were the cheapest price and were delivered very quick.”
Helpful Report
Posted 2 years ago
Joseph Blanchard
Verified Buyer
“Item is amazing, exactly what i wanted. Fast shipping, received the item within a few days of ordering. Would recommend purchasing from here.”
Helpful Report
Posted 2 years ago
Grant Preston
Verified Buyer
“Had the wrong pics of their products. Delivered products and a email was sent to ask the question why was it a different looking item. Had no return email and had to call. The person on the phone was very sarcastic and said that he knew of the email but did not want to return it as it was more of a graphic that changed and not the actual product. And that I would get used to the different graphic. It was a custom build skateboard and was all relevant to the colours used which to him was not something he thought was that important , he then said oh the item was changed by the manufacturer and they have not changed the pic. Very sarcastic and had the attitude that it was ok. Well you lost a customer and I would rather find a supplier that services their customers and works with them to create and purchases what they looking for. After all we are individuals with different tastes and likes, so don’t sell products with the incorrect pic or information and then try out the blame on a customer because you feel it does not matter to you. Avoid”
Helpful Report
Posted 2 years ago
Hi there, We are very sorry you feel this way. We can see your original e-mail was sent to us 11:43 14/5/22. As this is a Saturday this would not have been replied to until the following Monday, which I can see you were replied to by 10am on that Monday, so within half an hour of us being open. In the e-mail we did state that you were more than welcome to send the item back for a refund. In regards to the change of product, we are supplied images by the manufacturer and use them to sell the goods, I can see in this instance they have added two small white lines to the graphic which were not there before and have not changed their imagery. We can only apologise for this change. As stated, you are more than welcome to send the item back for a full refund if the item is not exactly what you are after. Regards
Posted 2 years ago
Darren Stratton
Verified Buyer
“Couldn't be happier with the service. Very helpful. Easy to order online and delivery was within a few days. Highly recommend Proline”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have bought a pair of roller skates as a birthday gift for a 7 year old relative, and as it hasn't happened yet, I can't give a full review. But as far as my experience goes, I can't fault it - very quick order processing and postage with updates along the way.”
Helpful Report
Posted 2 years ago
Proline Skates is rated 4.7 based on 3,755 reviews
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