Proline Skates Reviews

Name: Proline Skates
Address: K1 SOUTHPOINT . FORESHORE ROAD, A4 SOUTHPOINT . FORESHORE ROAD, Cardiff
Rating: 4.72

4.7 Rating 3,755 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

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“Really fast to get order ready and products were great!”

Helpful Report

Posted 2 years ago

“Bought these as I want to start ice skating again the are so light and a very snug fit very true to size looking forward to enjoying these skates and not forgetting what a great service I got kept me well up to date fast delivery even got them a day before they were due thanks love a great service tip class👍”

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Posted 2 years ago

“Great service, order arrived as expected, value for money”

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Posted 2 years ago

“The picture shown a front and rear axle, I needed a rear axle replacement so I obviously bought it thinking it had the both then when it arrived it was only the front. So if possible could I get a refund”

Helpful Report

Posted 2 years ago

Hi there, Looking into your order, I can see that you have ordered the short, 38mm front axle. This would have been the title of the product when you purchased the item. You are more than welcome to send the item back for a refund if this is not the size you meant to order. Just pop back on to our website and at the bottom, you will find a link to our returns information which will guide you through our returns process. Thanks

Posted 2 years ago

“Good service, Parcel arrived quicker than expected, only problem I have found it the the skates I order are Size 12, and your website has no replacement part for that size”

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Posted 2 years ago

“Great selection and arrived super quickly. Can recommend.”

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Posted 2 years ago

“First of all, i was looking for this skateboard for a year and couldn’t get it in UK. You guys had it in stock and for a good price. Communication and speed of delivery second to none.”

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Posted 2 years ago

“I bought a hockey helmet and it was as expected!”

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Posted 2 years ago

“Ordered a premium practice Jersey and they didn't have any in stock so they sent me a cheaper alternative without mentioning it or refunding me the difference. After contacting them (via phone as I sent 2 emails but didn't get a reply) they offered to refund me the price difference. I had to return the item as it was not what I wanted / ordered.”

Helpful Report

Posted 2 years ago

Hi Benjamin, We are sorry you were not notified before an alternative was sent out. We can see that we only received one email from you, looking at the notes from your order, you were asked to resend your emails as we had not received any previous correspondence from you. Looking at the emails with yourselves, we did offer the price reduction down to the price of the cheaper item you had received plus an additional 15% refund on top of that if you wanted to keep the alternative you had received or we would send you a free returns label. I can see you opted for the free returns label and this has now been received and fully refunded for you.

Posted 2 years ago

“Excellent service ordering was easy arrived very promptly, beautiful healys, my granddaughter was very happy bought for her birthday, wud definitely buy again from proline skates”

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Posted 2 years ago

“No issues, fast delivery, very happy”

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Posted 2 years ago

“Got what I needed and got it quickly.”

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Posted 2 years ago

“There was an error in the goods sent (2 left hand gloves instead of a pair) however this was quickly sorted over the phone. Once corrected the gloves and the helmet both fitted and were as described”

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Posted 2 years ago

“Item arrived in a timely manner, as guaranteed. Was everything I expected. Would definitely order again from proline when I need anything else.”

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Posted 2 years ago

“I ordered these ice skates and was a bit worried they my be too tight ,as I have broad feet. I was pleasantly surprised that they fit perfectly and are also very comfortable.”

Proline Skates 4 star review on 10th April 2022

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Posted 2 years ago

“Quick easy and fastly delivered with them arrived safely and to my door”

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Posted 2 years ago

“I am very happy and will be purchasing again very soon and thank you 😊”

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Posted 2 years ago

“I asked a question about the item I wanted to purchase and I heard back within a day. The item came in good time and was exactly as described”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Boss.”

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Posted 2 years ago

Proline Skates is rated 4.7 based on 3,755 reviews