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Proline Skates Reviews

4.7 Rating 3,756 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,756 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Vivian Yeung
Verified Buyer
“Excellent speed for delivery.”
Helpful Report
Posted 4 years ago
Iain Mackinnon
Verified Buyer
“Super fast delivery and great products”
Helpful Report
Posted 4 years ago
Alan Crawford
Verified Buyer
“Brilliant customer service”
Helpful Report
Posted 4 years ago
Anthony Nixon
Verified Buyer
“I ordered two wheels at a decent price and two wheels turned up quite quick, happy son, happy dad !!”
Helpful Report
Posted 4 years ago
Stephen Jamieson
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Chris Goddard
Verified Buyer
“Great service. Can't fault it, will definitely order from yourselves again.”
Helpful Report
Posted 4 years ago
Daisy Connor
Verified Buyer
“First, one of my items wasn't in stock and so they had to refund my purchase and the second part of my order hasn't arrived yet even though I paid extra for faster postage and it has been over a week since, will not be ordering from here again”
Helpful Report
Posted 4 years ago
Chloe Sweetnam
Verified Buyer
“Good customer service. Skates came quickly and are great quality”
Helpful Report
Posted 4 years ago
Elecia Page
Verified Buyer
“Great service and no faults.”
Helpful Report
Posted 4 years ago
Julie Davies
Verified Buyer
“We recently ordered a slamm scooter for our son, it arrived on time and he loves it. The only thing I would say was after placing the order we received no xo formation email to inform us of you receiving the order or when we would receive it. The first correspondence was when the courier emailed letting us know it was out for delivery with DHL.”
Helpful Report
Posted 4 years ago
Adam Bailey
Verified Buyer
“Excellent customer service, quick responses to emails and Lex was extremely helpful and got my order through as quick as possible.”
Helpful Report
Posted 4 years ago
Peter Molyneux
Verified Buyer
“Quick delivery and good price”
Helpful Report
Posted 4 years ago
Tony Truong
Verified Buyer
“lack of communication and tracking number”
Helpful Report
Posted 4 years ago
Mohammed Khalid
Verified Buyer
“ordered next day delivery , however item was not in stock but only had to wait an extra day so really pleased with service .Great company to deal with .”
Helpful Report
Posted 4 years ago
Lara Greenway
Verified Buyer
“Product was as expected and delivery was quick. Thank you!”
Helpful Report
Posted 4 years ago
Diana Heller
Verified Buyer
“We had a conversation over the phone to know which scooter was the more suitable for me. The person on the phone was extremely helpful and polite. scooter arrived in perfect condition and on time. Proline skates are brilliant!”
Helpful Report
Posted 4 years ago
Ilka Chalmers
Verified Buyer
“The stock at Proline is excellent and I loved that they had a cheeky wee discount code...BUT £7 delivery just because we're in the highlands? I'm so over it. I'm SO OVER companies using couriers that charge extra for up here. If countless other companies don't have that additional charge and delivery is just as fast...why!? Also, I found their customer service to be pretty subpar. Not a particularly friendly tone and on my 2nd email to them...they didn't even bother to reply! Such a shame as a good site with fab stock. Much love, Karen (Jokes!)”
Helpful Report
Posted 4 years ago
Hi there, We are sorry for the extra charge but we have to charge based of the size/weight of items we ship. We charge £6.95 for Highlands shipping and we are still making a loss with that shipping charge. (actually costs us over £10 to ship to the Highlands for larger items.) We apologize that you feel this is wrong but as all couriers charge this we have no other option but to charge extra to cover some of the costs involved in shipping .
Posted 4 years ago
Anonym
Verified Buyer
“Great Service, quick Delivery to Germany. Thank You!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“good service and super quick delivery”
Helpful Report
Posted 4 years ago
Anna Elkin
Verified Buyer
“Superb service, great prices. Great range.”
Helpful Report
Posted 4 years ago
Proline Skates is rated 4.7 based on 3,756 reviews
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