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Proline Skates Reviews

4.7 Rating 3,755 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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David Hewitt
Verified Buyer
“Fast delivery and love my new skateboard, no instructions included and a loose allan key rattling around the only issues. Smoothstars website does not allow registration?”
Helpful Report
Posted 3 years ago
Sem
Verified Reviewer
“I ordered skates and one didn’t fit when I called they recommended me to order straight away one more and refund the skate later. I order new one I sent back the other but never received the money back. When I called they say that I must keep the tracking number because they don’t check if or what they receive in their stock. When you send back there are papers to put in the box and out of the box but still they don’t know whether they received or not. Very bad and rude customer service too.”
Helpful Report
Posted 3 years ago
Richard Turpin
Verified Buyer
“Really couldn’t be happier with the service received”
Helpful Report
Posted 3 years ago
Helen Brabon
Verified Buyer
“I messed up with the delivery address and they rectified it as soon as possible. Very quick turn around with delivery as well, highly recommended”
Helpful Report
Posted 3 years ago
John Burton
Verified Buyer
“Delivered within 24 hours of ordering excellent product excellent service”
Helpful Report
Posted 3 years ago
Charlie Thisby
Verified Buyer
“All as expected, speedy delivery. Thank you.”
Helpful Report
Posted 3 years ago
Paul Mitchell
Verified Buyer
“..............”
Helpful Report
Posted 3 years ago
Ping Liu
Verified Buyer
“i have ordered 4 skates and refund one of them because it didn't fit they do not refund my money back, i couldn't find the tracking number but so poor that they are not able to even check whether if you received or not. so poooorr.”
Helpful Report
Posted 3 years ago
Hi there, As stated on the telephone conversation with yourself. We cannot refund an order from word of mouth 60 days after said item was returned. We have no return paperwork for your order and you were unable to provide us with a tracking number for the return when requested to ensure the item was back with us. You were very rude about this on the phone but we are afraid the return is the customers responsibility until the item is back with us as stated in our returns policy. As we have not got any paperwork from you showing the item back in our returns folder we have no way to prove the item is back with us and as you were unable/unwilling to give us the tracking number for the return we were unable to check this any further. Without these things we are unable to refund the order.
Posted 3 years ago
Jenny Meade
Verified Buyer
“Very fast delivery. Some parts of the initial order were found to be out of stock in the colours I’d asked for, but the customer service was excellent, with them quickly contacting me with other options. Very happy with my purchases. Thank you.”
Helpful Report
Posted 3 years ago
Sylvina Beckford
Verified Buyer
“The SFR skate bag is perfect and will meet all my needs sufficiently”
Helpful Report
Posted 3 years ago
Riley-Jay Mitchell
Verified Buyer
“I dont have the bolt yet”
Helpful Report
Posted 3 years ago
Darren Campbell-steward
Verified Buyer
“Great easy to find everything on the website and very impressed”
Helpful Report
Posted 3 years ago
Natalie Young
Verified Buyer
“Quick delivery and really comfortable and just the right fit”
Helpful Report
Posted 3 years ago
Rob Lord
Verified Buyer
“Excellent service & price. My skates arrived the next day & I’m very happy with them. Also the cheapest I could find online. I’ll be sure to return again in the future. Thank you.”
Helpful Report
Posted 3 years ago
Valdimar Sölvason
Verified Buyer
“lovely guys , highly recommend!”
Helpful Report
Posted 3 years ago
Stella Edghill
Verified Buyer
“Skate wrist pads arrived very punctual and i was happy with the quick service.”
Helpful Report
Posted 3 years ago
R Lane
Verified Buyer
“Great quality products, fast shipping, well packaged”
Helpful Report
Posted 3 years ago
Arron Peel
Verified Buyer
“Item as described, turned up within the time, in fact 3 days early. Easy transaction system, slightly disappointed that the item turned up with light scratches on the deck. Lad loves it and is off doing stunts as we speak.”
Helpful Report
Posted 3 years ago
Jodie Pitarresi
Verified Buyer
“Always really helpful! Great service every time”
Helpful Report
Posted 3 years ago
Patrick Westwood
Verified Buyer
“Very helpful staff and delivery was so quick”
Helpful Report
Posted 3 years ago
Proline Skates is rated 4.7 based on 3,755 reviews
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