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Proline Skates Reviews

4.7 Rating 3,757 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Emma Woods
Verified Buyer
“Always an happy customer, received very quickly”
Helpful Report
Posted 8 years ago
Tracy Strange
Verified Buyer
“Ordered on wednesday and received on friday. No p&p. Great product”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great service & speedy delivery!!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Skate bag was exactly as described. Arrived well packaged and does the job it was bought to do. Daughter loves it.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Super quick service and item delivered by a good courier who gave us a time slot for delivery.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Super quick service and item delivered by a good courier who gave us a time slot for delivery.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The shoes were délivered very quickly. Good quality. Price ok.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Brilliant service, quick response.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“We ordered skates in a size range 3-6, my son being a size 4 was in the lower end of the range. However when they arrived they were too small for him. Apart from having an extremely upset aspergers son who couldn't understand why they wouldn't fit him and he couldn't use them I was expected to pay upwards of £10 (on top of the expedited delivery charge to receive them in the first place ) to return them. Your response was that it wasn't your fault. As a customer I would argue that you are the seller, it is your responsibility to understand your products, I as a one time purchaser have no inside knowledge of the product and rely on you for information hence it most certainly isn't the customers fault and we should not be expected to take the hit from ordering in good faith. Interestingly I then spoke to 2 other suppliers who both said that the brand plus a a couple of other brands are known to come up extremely small. It seems your competitors understand their products”
Helpful Report
Posted 8 years ago
Jason Shave
Verified Buyer
“Very quick and helpful”
Helpful Report
Posted 8 years ago
Tom Allwright
Verified Buyer
“Very happy with my purchase. Good delivery time.”
Helpful Report
Posted 8 years ago
Benj Clews
Verified Buyer
“Quality wheels delivered sooner than expected. Great service!”
Helpful Report
Posted 8 years ago
Angelique Kornet
Verified Buyer
“NIce goods, great service, quick delivery. A lot of dutch artistic skaters use the kryptonics wheels for outside skating. Our try out skaters for hockey, roller derby and artistic use the basic skates in their first lessons and then decide to change for artistic, derby or hockey skates.”
Helpful Report
Posted 8 years ago
Kent Westergaard
Verified Buyer
“I bought a product the 15th and they quickly made the transaction. 9 days later, the 24th, they finally took the time to package and send my package with only one product in. A product that was already in stock actually. So far I haven't seen the package yet and it's the 27th today. I have no idea when the package will arrive, and I have stopped caring. It will eventually pop up at my door step. If you need something within a span of a lifetime go shop somewhere else.”
Helpful Report
Posted 8 years ago
Kate Howard
Verified Buyer
“Ordered and paid for 2 pairs of skates in morning. Paid extra for next day delivery. Got an email from proline skates at 6.15pm to say they only had one pair of the skates I ordered. Asked if I want refund or different pair but needed same pair as for sisters birthday. Asked for refund as sourced from another seller and just to send me the one pair they had. Asked if I would still get next day delivery as paid for it and got a rude response back. No apology for the inconvenience no offer of money back for next day delivery I have paid for. Ordered the other pair from surfdome and they were brilliant. Constant updates on order and next day delivery as requested. Would recommend surfdome and definitely not use proline skates again. Very unprofessional and terrible customer service. Don't feel valued for spending my money at their shop. Still not got back to me regarding refund for next day delivery. Very disappointed.”
Helpful Report
Posted 8 years ago
Tracey Shield
Verified Buyer
“Parcel received really quickly, packaged very well, and exactly as described...son very happy!!!”
Helpful Report
Posted 8 years ago
Helen Jevons
Verified Buyer
“Great service and fast delivery. Thanks!”
Helpful Report
Posted 8 years ago
Gail Davies
Verified Buyer
“Fast delivery. Fantastic service. Thank you.”
Helpful Report
Posted 8 years ago
Natalie Gooden-Morris
Verified Buyer
“Great website, easy to navigate. Well priced and very speedy delivery. Thank you :D”
Helpful Report
Posted 8 years ago
Madeline Simpson
Verified Buyer
“Top quality service from start to finish.”
Helpful Report
Posted 8 years ago
Proline Skates is rated 4.7 based on 3,757 reviews
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