Project Skills Solutions Reviews

Name: Project Skills Solutions
Address: 17 Wollaston Crescent Wollaston Industrial Centre, Basildon
Rating: 4.72

4.7 Rating 914 Reviews

96 %

of reviewers recommend Project Skills Solutions

Company Reviews

Metrics

Info

4.7

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0213 263

Email:

training@projss.co.uk,sambarton@projss.co.uk,abigail@projss.co.uk

Location:

17 Wollaston Crescent Wollaston Industrial Centre
Basildon
SS13 1QD

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Project Skills Solutions 5 star review on 26th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Project skills solutions booked training for me in Webb's Million Keynes. Very bad experience, I have left before course CITB Health and Safety Awareness has begun. On entrance desinfect hands, Trainer standing face to face with me in distance less than 1 meter and explaining 2 meter social distance, not saying/asking with a good manner - giving orders! I have 20 minutes before course starting. Decided to get to car to drink and make cigarette, Trainer came after me with hand sanitizer as said that he not saw if I was using so I have to do it now ( like I'm 5yo and teacher need to see if I done it) 😂 I said that I used twice already, anyway is almost 20 minutes to start, I'm about to smoke now I will use when back to building, but he insisted. I use again, and make comment that Covid-19 is not that deadly as government and TV said. I know no one who knows anyone with Covid-19. After which trainer raised his voice and with a bad manner said that Covid-19 is real, he knows at least 3 people who died from it. And this end of conversation. I call company who booked this course for me that I not want to start this course with this trainer. Why I should stay there if on start trainer raising voice on me because I dare to have different opinion 😲. Good he not know what I think about NHS services🤣. Just like everyone else I have right to mine opinion even if is wrong or against someone believes, but this is not reason to be unpleasant and rude. Im waisted almost £200 and because trainer at this place with his behaviour in my opinion is not good enough to teach anything even a dog's, and only thing I get from this place is a chronic migraine attack ongoing for a second day. Look after yours money and health as this place respecting non of those. I read other reviews and PSS answers, please do not believe that PSS is sorry for this what happened, as they not, as you paid already you can go and ........... Please to make good choice with someone else 😜”

Helpful Report

Posted 4 years ago

Hi, thank you for leaving a review, I'm very sorry for your experience, our team here have since investigated the situation. You are of course entitled to your own opinion about Covid and the NHS. However, for us and Webbs to be allowed to deliver training we are required to follow government guidelines, complete a risk assessment and put measures in place to minimise the risk of our staff and delegates catching the virus. The team at Webbs, like many people, have been personally affected by Covid and shared that with you to relay the importance of the measures they've taken. The team at Webbs did not see you use hand sanitiser or have your temperature taken which are both parts of our measures to keep everyone safe. I’m very sorry if you did in fact use the hand sanitiser, it is our responsibility to make sure these guidelines are followed. Since these precautions have been in place we have had no issues with delegates complying, they are typical of many public places right now.

Posted 4 years ago

“Badger made the training easy and interesting. Thanks”

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Posted 4 years ago

Thanks for the review.

Posted 4 years ago

“Good course and badger made it interesting. very happy indeed”

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Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Martin is a fantastic asset to PSS. His delivery and tuition techniques helped to make the learning process clear and informative. A healthy dash of humor helped keep the course engaging and enjoyable. Thank you”

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Posted 4 years ago

Thanks Phil, I'll share this with Martin I know he'll appreciate your comments.

Posted 4 years ago

“Call was well presented Martin the instructor was very helpful”

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Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Good course and well worth it”

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Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Good, understanding teaching.”

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Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Did what it said on the tin, easy going and quite enjoyable”

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Posted 4 years ago

Thanks for leaving a review Mark.

Posted 4 years ago

“Very helpful, great course and Amazing help from the trainer.”

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Posted 4 years ago

“Certificate took 6 months to arrive costly me at least 3 jobs in the meantime as I was unable to apply for my cscs/ecs card. Will be seeking a refund.”

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(CITB Health And Safety Awareness) - Posted 4 years ago

“Good for only the 2nd go on zoom”

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Posted 4 years ago

Thanks for joining the virtual course Terry, the trainer very much enjoyed delivering online and it's a great way to keep courses going while socially distancing. Well done for completing the course and thank you for leaving a review, hope to see you soon.

Posted 4 years ago

“Did my online course today cannot say enough good things about project skills solutions, the lads were so helpful & accomadating given current circumstances with Cobid 19 they made the course so easy to access on zoom talked me through everything step by step and i passed! It was the same as being sat in the classroom i felt do comfortable and at ease from start to finish. I would recommend anyone who needs to complete one of these courses to do so through this company. Thank you so much for your help guys i really do appreciate it”

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Posted 4 years ago

“I'm giving it a star for the following reason I had my course scheduled for May 19th I sent an email before to find out if everything was right they said yes on the scheduled day I went to the course location getting there the course was canceled but nobody sent an email if they want saying i would have canceled as i live far away i paid i needed to take Bolt taxi to go and return and i had a loss of 114 pouds and they said i would solve it. Because they will decide to pay me only the money I paid to take the course 202 pouds my 114 pouds went to waste I thought this was unfair because I should have received an email and so I would not have spent my money for anything do you agree?”

Helpful Report

Posted 4 years ago

“Good morning I would like to request my refund back because until now I have not received an answer if it will schedule the course for another day or not and when it will be really and yesterday because of an error from you and with AFI I do not know how I will trust if book the course again if you go there and spend 114 £ pouds again and someone come and say that the course was canceled I will take another loss because I live far from the place and money is not born in a tree sorry more that you should be more careful in that part since don't answer the phone .. Look carefully I'm sorry I am upset you do not know how I work to get this money and how much money I spent on it is missing me and so far I am only at a loss nobody said anything about it. Since you are a company I would hope that you help me and give me a quick answer please.”

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Posted 4 years ago

“I'm really upset my street work course was supposed to be today and it was canceled and I didn't receive any email from them saying that course was would have been canceled worse than staying at the loss I spent money to move to the place because I live very far from the address I am They passed . And I would very much like to get my money back and refund the money I paid to take the course.”

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Posted 4 years ago

“Was very helpful thanks”

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(NRSWA Unit 2) - Posted 4 years ago

“Enjoyable two days and was very well done”

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(CITB SSSTS) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“The course content was fine. However, the reviewers style was often inappropriate for a professional development course.”

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(IOSH Managing Safely) - Posted 4 years ago

Thank you so much for leaving a review and for the feedback. All our trainers have a slightly different approach to teaching the course, their approach reflects background experience and individual personality. That said, at no times should a style ever become inappropriate and have a negative impact on your training experience. I respect you'd prefer to stay anonymous, but if you could provide any further information please email me personally at sambarton@projss.co.uk so I could look into this and find an opportunity to improve our delegates' training experience going forward. I won't share your comments or anything that can identify you with anyone else. Thank you again for leaving feedback.

Posted 4 years ago

“Easy to work with and the staff very helpful.”

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(CITB Health And Safety Awareness) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Very Informative, Good Materials, Great Tutor”

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(NEBOSH National General Certificate) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

Project Skills Solutions is rated 4.7 based on 914 reviews