Project Skills Solutions Reviews

Name: Project Skills Solutions
Address: 17 Wollaston Crescent Wollaston Industrial Centre, Basildon
Rating: 4.72

4.7 Rating 915 Reviews

96 %

of reviewers recommend Project Skills Solutions

Company Reviews

Metrics

Info

4.7

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0213 263

Email:

training@projss.co.uk,sambarton@projss.co.uk,abigail@projss.co.uk

Location:

17 Wollaston Crescent Wollaston Industrial Centre
Basildon
SS13 1QD

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Project Skills Solutions 5 star review on 26th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good laugh despite the boring subject matter of health and safety”

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Posted 5 years ago

Hi Paul, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us. Here at PSS it is highly important for us to ensure every delegate leaves their course feeling knowledgeable and confident! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Excellent course (SMSTS) presented by an excellent trainer.”

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Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you enjoyed your learning experience for your CITB SMSTS course. Here at PSS, our trainer's always seek to provide a highly interactive and engaging learning experience! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Satisfactory”

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Posted 5 years ago

Hi Taiwo, Thank you for your feedback, we're pleased you gained a valuable learning experience with PSS! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Turned up late only 15 minutes in to the session due to terrible crashes holding up the motorway and was told I couldn’t enter and had to pay £150 again for course. Outrageous”

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(CITB Health And Safety Awareness) - Posted 5 years ago

Hi Jesus, Thank you for leaving feedback. I'm very sorry we haven't met your expectations this time. We ask all delegates to arrive 15 minutes early for their course, that allows us to get the registration sorted, grab a cup of tea and be ready to start at 08:30. As you arrived at 09:00 you wouldn't have met the minimum hours set by the awarding body CITB for this course. The minimum hours are part of the criteria required to pass the course, CITB won't tolerate approved training organisations bending these rules. If there was something we could do while remaining in line with the CITB rules we would have. I'm sorry you missed your course if you'd like to get booked back on please let the team know. Kind regards, Sam

Posted 5 years ago

“Im 150£ out of picket and a days wage because you simply put George street oldham instead of shaw on the email and now got to pay 80£ to get back on”

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(CITB Health And Safety Awareness) - Posted 5 years ago

Hi Kyle, Thank you for leaving feedback, I'm very sorry for your experience with us on this occasion. I've checked the email you received and the full address is included on your joining instructions along with the postcode, there's also a map with a marker pointing out the training centre. I'm very sorry you missed your course, we want all our delegates to attend and pass their course, we are always looking for ways to make this easier. For example, you were sent a text message the day before your course reminding you of the start time and the postcode. I'm afraid normally, missing a course would be fully chargeable, we understand the inconvenience though and have offered a discount to hopefully make it easier for you to complete your course. Thank you again for your feedback, we've added 'Shaw' to the address on our joining instructions to hopefully make it more clear. If you have any other suggestions or ideas on how we can improve in any way please let me know at sambarton@projss.co.uk and we'll review and implement any improvements. Kind regards, Sam

Posted 5 years ago

“Excellent course”

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Posted 5 years ago

Hi James, Thank you for your feedback - we hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

Hi James, Thank you for your positive feedback! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“It was pleasure to be at this course. Course leader explained the material in a clear way.”

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Posted 5 years ago

Hi Lorant, Thank you for taking the time to leave such positive feedback! We value our delegate's feedback as it helps us to continually improve our course experience. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

Hi Lorant, Thank you for taking the time to leave such positive feedback. We're very pleased you gained a valuable learning experience with us here at PSS! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Course in Milton Keynes Jul/Aug 2019 - course delivery and support excellent. Food supplied by Hilton Hotel poor!”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to provide feedback. We're very pleased you enjoyed your learning experience with us and I will pass your feedback to the venue manager who will look further into improving the food provided at this particular venue. If you would like to discuss further of your course experience please email me at nisha@projss.co.uk Here at PSS, we value feedback as it is of high importance for us to ensure every delegate leaves their course feeling great and will go the extra mile to ensure this is achieved. Many thanks, Nisha - Marketing Executive

Posted 5 years ago

Hi, Thank you for taking the time to provide feedback. We're very pleased you enjoyed your learning experience with us and I will pass your feedback to the venue manager who will look further into improving the food provided at this particular venue. If you would like to discuss further of your course experience please email me at nisha@projss.co.uk. We value feedback as it is of high importance for us to ensure every delegate leaves their course feeling great and will go the extra mile to ensure this is achieved. Kind regards, Nisha - Marketing Executive

Posted 5 years ago

“Jill is a fantastic, personable trainer. Her knowledge of multiple industries was very impressive! The course contact was broad and thorough and resources will prove to be very useful, I am sure! The location was very convenient and comfortable with plenty of parking and the food was yummy!!”

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Posted 5 years ago

Hi Rosanna, Thank you for providing such detailed feedback. We're very pleased you gained a valuable learning experience with us! Here at PSS, our trainer's are highly knowledgeable and experienced to ensure the best learning experience is achieved. We hope you choose Project Skils Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Enjoyed the course teacher "Badger" lots of knowledge but informal and solvent”

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Posted 5 years ago

Hi Graham, Thank you for taking the time to provide feedback. We're glad you gained a valuable learning experience and hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The course was interesting.”

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Posted 5 years ago

Hi Iasonas, Thank you for taking the time to leave such positive feedback. We're glad you gained a valuable learning experience with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Very competent and professional service thanks”

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(CITB SSSTS) - Posted 5 years ago

Hi Saulius, Thank for your feedback. We're very pleased you gained a valuable learning experience with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The training was well priced and concise, although some of the course content was not required by our organisation. The list of safety equipment/PPE requirements was extensive but very little of it was actually used on the day”

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(NRSWA Unit 2) - Posted 5 years ago

Hi Claire, Thank you for leaving feedback. The NRSWA course simulates a working environment and a lot of equipment is needed because of safety during the course and has perhaps grown to be over-cautious. We certainly don't want people having to take more than they need, I've spoken with our centre manager and asked for a review into the list of required items to bring along to the course. Anything that isn't needed for the course will be removed. We really appreciate you taking the time to leave feedback, feedback helps us to continually improve our service so we try to act on everything we receive. If there's anything we can help with or if you have any other comments please let me know (sambarton@projss.co.uk). Thanks, Sam

Posted 5 years ago

“I felt very comfortable and a very good teacher David Miller.”

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Posted 5 years ago

Hi Dumitru, Thank you for your feedback. We're very pleased you enjoyed your learning experience and our trainer David Miller. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Great course taught by David Miller!”

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Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“excellent facilities excellent facilitator who delivered the content well”

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Posted 5 years ago

“Very informative, great instructor”

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Posted 5 years ago

Hi Stephen, Thank you for feedback. We're very pleased you gained a valuable learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“I thought martin was very good and he made it an enjoyable day”

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Posted 5 years ago

Hi Steve, Thank you for your feedback. We're very pleased you gained a great experience whilst studying your course with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The course I attended was not of the standard I would expect of an IOSH affiliated company. Poor in quality, poor in delivery and poor in substance!”

Helpful Report

Posted 5 years ago

Thank you for leaving a review and for your feedback. We work hard to provide approved, quality and enjoyable training courses and I'm very sorry we haven't met your expectations this time. All IOSH courses are delivered in line with their standards and using their content and resources. I'd like to have our quality team follow up for some more details so we can investigate your experience. We take all feedback on board to find ways to improve our delivery so the more detail you can provide the better. Thank you again for your feedback so far, I hope we can prove to you how seriously we treat any feedback we receive.

Posted 5 years ago

“Very good experience.”

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(CITB SMSTS) - Posted 5 years ago

Hi, Thank you for taking the time to leave positive feedback. We're very pleased you gained a valuable learning experience! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

Project Skills Solutions is rated 4.7 based on 915 reviews