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WCF Ltd T/A Progreen Reviews

4.8 Rating 3,374 Reviews
95 %
of reviewers recommend WCF Ltd T/A Progreen
4.8
Based on 3,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Ordered on 21/03/25, had to telephone 27/03/25 to chase as no despatch notification received and told it would be despatched that day, finally sent 28/03/25 and delivered 31/03/25.
Helpful Report
Posted 2 days ago
Unfortunately very poor experience of communication regarding delivery. Delivery took over 10 days and I had to email twice and call 3 times to get updates. This included a guaranteed next day delivery that didn't turn up and again, no notification. When I called to chase the next day, i was informed it was damaged in transit and was being repalletised. I was assured there was absolutely no damage to the stock itself. Sadly this turned out to be incorrect and every single bag (over 20 bags) had a tear in it. Very poor when I specifically ordered (and paid extra for) the weight to be delivered in 20kg bags rather than a ton bag, so they could be stored outside under cover. This isn't possible when the bags are torn.
Helpful Report
Posted 3 days ago
Still waiting for delivery after two weeks 🤨
Helpful Report
Posted 4 days ago
unfotunately I was very dissapointed due to the fact that the product I orded was delivered to the wrong address.
Helpful Report
Posted 4 months ago
Hi Michael, sorry to hear this. Although this sounds like it was potentially an issue on the delivery service end, if there is anything we can do please get in touch. Kind Regards, ProGreen
Posted 3 months ago
I bought my item and it came with a £10 delivery charge and delivery time was a week but went over the week. I also bought weed killer off eBay on the same day with free next day delivery. I know who’s service I will be using again and who’s I won’t. Such a poor service with progreen.
Helpful Report
Posted 6 months ago
Hi Ryan, thank you for your feedback. Some of our products can be more expensive and take longer to deliver as they require special care when in transit. We apologise for any inconvenience you may have faced. Kind Regards, ProGreen
Posted 5 months ago
Ordered but did not arrive, contacted them and was told product re-ordered, then contacted as no stock so changed and refund needed. Revised order arrived but refund still not in my bank.
Helpful Report
Posted 7 months ago
Hi Simon, sorry to hear this has occurred. I hope this has now been sorted? If not please contact us: 0330 165 5568. Kind Regards, ProGreen
Posted 6 months ago
Perhaps its me, but on mixing the weedkiller with the recomeded water spray, the solution crysalised and cloged the nozel on my sprayer, had to us a small brush to apply it to the weeds
Helpful Report
Posted 7 months ago
Hi John, sorry to hear this. What product is this review in relation to please? We will pass your concerns onto the relevant team. Kind Regards, ProGreen
Posted 6 months ago
This product claims to kill speedwell. I have used it twice now following all instructions and it has not worked on the speedwell in my lawn. Expensive waste of money.
Helpful Report
Posted 10 months ago
Sorry to hear this, please get in touch at 0330 165 5568 if you wish to discuss this matter further. Kind Regards, ProGreen team
Posted 8 months ago
took a very long time for products to arrive had to contact twice very nice to talk though, i was promised order the next day still didnt arrive a week later had to chase again not good !!!
Helpful Report
Posted 11 months ago
Hi Iain, sorry to hear you have faced such inconvenience. Thank you for your feedback, we will take this on board for the future. Kind Regards, ProGreen team
Posted 8 months ago
The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.
Helpful Report
Posted 1 year ago
Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team
Posted 8 months ago
Non-existent customer support.
Helpful Report
Posted 1 year ago
Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team
Posted 8 months ago
Having ordered the product on the 8th March 2024 and follow-up enquiry on the 18th March I was advised that it was to be delivered on the 20th. I received an email from Dpd on the 19th staing that they were expecting my parcel and would update when received. They emailed on the 21st stating they would attempt delivery, however, they were unable to to deliver it and finally deposited it at a collection point on the 22nd - meaning that I now had to travel there to collect it. 14 days to deliver any item is unacceptable but particularly when it was stated next day.
Helpful Report
Posted 1 year ago
Hi Stephen, thank you for your review and your feedback. We are sorry you have faced such delays and inconvenience, we will take this on board for the future. Kind Regards, ProGreen team
Posted 8 months ago
No communication to tell me my eco were waiting for a drill Supposed to be 3 2 5 day delivery took two three weeks and two phone calls
Helpful Report
Posted 1 year ago
Hi Lee, thank you for your feedback and we apologise for any delays you may have faced. We will take this into consideration for the future. Kind Regards, ProGreen team
Posted 8 months ago
This review is based on my latest experience with ProGreen - my order took over two weeks to arrive, during which time there was no communication from ProGreen and no response to an email sent requesting a delivery date. Payment of £800 was taken upfront, which I don’t mind if delivery is made in a reasonable timeframe. If awaiting stock this should be made clear on the website and payment taken upon despatch.
Helpful Report
Posted 1 year ago
Hi Ross - thank you for your feedback and we apologise for any delays you may have faced. We will take this into consideration for the future. Kind Regards, ProGreen team
Posted 8 months ago
Arrived on time, well packaged. We applied exactly as instructions said, and already noticed within days that the Marestail was dying off, which is good, but although this is supposed to be a non-selective weed killer it doesn't seem to be as efficient at all for common weeds such as : Dandelion (little effect), Creeping Charlie (ground ivy) (No effect at all), Common climbing ivy (No effect at all) Common Mallow (little effect), Brambles (very little effect). We used Kurtail exactly as suggested on the bottle and used the water softener as directed. We'll leave it a little while longer but I can imagine we'll be sourcing something else in the future. Bit disappointing to be honest as it's not a cheap product.
Helpful Report
Posted 1 year ago
Hi Kerry, Thanks for your review. We are dissapointed to hear that this is not having the effect you thought it would on the other weeds and it is something that should have worked on these plants. Please could you call our technical team on 01778 394052 and they would be keen to talk to you about this. Many thanks The ProGreen Team
Posted 1 year ago
Ordering fine. Progreen service & website fine. But disastrous delivery experience (If you use the awful Parcelforce - and UPS for that matter - what do you expect?!) and, though Libby tried to help, still not complete as I write (and still haven't inspected one of the products delivered). Splitting delivery between couriers didn't help. Stayed in on several days to wait for couriers who never turned up.
Helpful Report
Posted 1 year ago
Hi Simon, We apologise that you have experiences these issues with your delivery. Unfortunately due to the nature of our goods we are very limited with the choice of couriers we are allowed to use so for products that are classed as "hazardous" they have to go with UPS and anything oversized tends to go with parcelforce. If you are still having issues, please contact us and we will be sure to help resolve the problem for you. The ProGreen Team
Posted 1 year ago
Ordered two tests in June. We have received the results for one but not the other (ita now the end of July). I've requested a refund from the test that we haven't received but haven't received a response yet. Wouldn't really recommend, I think there are probably better more efficient companies to provide the same service.
Helpful Report
Posted 1 year ago
Hi Jessica, Thanks you for taking the time to leave this feedback. We are sorry to hear that you have had this experience as this is not normal service for us. If you still haven't hear back please do not hesitate to give us a call on 01778 394052 and we will get this sorted for you. Kind Regards, The ProGreen Team
Posted 1 year ago
Including delivery, these two shirt-button size nozzles cost £8.52. Probably made in China for a pound per 500. They didn't work for me as the holes were too big, resulting in a squirt instead of a spray
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Posted 2 years ago
Very good service from the company, however have had mixed results with Barrier H, the last field that I sprayed killed off all the leaves but not the roots and all the ragwort has come back with a vengeance, which is very disappointing
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Posted 2 years ago
Colours patches until it rains then seemed to get washed off quickly. Nozzle on spray was leaking and did not operate effectively. Overall rather disappointed so far.
Helpful Report
Posted 2 years ago
WCF Ltd T/A Progreen is rated 4.8 based on 3,374 reviews