WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.78

4.8 Rating 3,329 Reviews

96 %

of reviewers recommend WCF Ltd T/A Progreen

4.8

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service again and highly competitive pricing.Grazon the only selective weed killer suitable for spot spraying on flower rich meadows.”

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Posted 8 months ago

Thank you for your review and glad to hear you had a good experience. Kind Regards, ProGreen team

Posted 5 months ago

“The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.”

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Posted 8 months ago

Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team

Posted 5 months ago

“Delivered quickly and straightforward instructions on mixing ratios. Set up the spraying kit and proceeded to spray. Excellent results! All the areas sprayed are weed free, with the large weeds dessicated to brown fibres that are brushed away. No new weeds appearing after a month, so very pleased. Expoensive but far and away more effective than 'off the shelf' weedkillers.”

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Posted 8 months ago

Hi Mick, thank you for your positive review, much appreciated. We are glad to hear you have had a positive experience.

Posted 5 months ago

“Non-existent customer support.”

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Posted 8 months ago

Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team

Posted 5 months ago

“101% Recommended.... Simple as that....Pleasure to deal with and do business with....THX!”

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Posted 8 months ago

Great to hear this, Peter, thank you for your positive review.

Posted 5 months ago

“Poor delivery timescale. Item showed in stock, ordered online, 3-5 days delivery and when I called a week later, it wasnt in stock at all! Took over 2 weeks to arrive. Normally usually good, but not this time.”

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Posted 8 months ago

Hi Michele, sorry for this inconvenience you have faced. We have taken measures to ensure such delays don't happen again. Thank you for your feedback. Kind Regards, ProGreen team

Posted 5 months ago

“After ordering on a Monday, and not being informed until I’d phone on Friday that my order would be dispatched the following Monday I must admit to being somewhat perplexed! If despatch was going to be delayed, and in the interest of customer satisfaction, why on earth was I not informed as such soon after order? Being informed is everything. The delayed despatch wasn’t an issue, not being pro actively notified was an issue. An issue SO easily resolved.”

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Posted 8 months ago

Hi John, apologies for this inconvenience you have faced. We have taken measures to prevent such delays from happening again in the future. Thank you for your feedback. Kind Regards, ProGreen team

Posted 5 months ago

“Poor!! item never turned up!! Emailed twice no response had to get PayPal to step in for a refund!!”

Helpful Report

Posted 8 months ago

Sorry to hear this, please give us an email or a call if you wish to discuss this further. Kind Regards, ProGreen team

Posted 5 months ago

“Item excellent. Have just used sprayer with weed control. Just waiting to see results. Website easy to navigate. Would have liked to have been kept informed regarding delivery times as it did take a while to arrive”

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Posted 8 months ago

Hi Sandra, thank you for your review and feedback, we will take it on board for the future.

Posted 5 months ago

“Having ordered the product on the 8th March 2024 and follow-up enquiry on the 18th March I was advised that it was to be delivered on the 20th. I received an email from Dpd on the 19th staing that they were expecting my parcel and would update when received. They emailed on the 21st stating they would attempt delivery, however, they were unable to to deliver it and finally deposited it at a collection point on the 22nd - meaning that I now had to travel there to collect it. 14 days to deliver any item is unacceptable but particularly when it was stated next day.”

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Posted 8 months ago

Hi Stephen, thank you for your review and your feedback. We are sorry you have faced such delays and inconvenience, we will take this on board for the future. Kind Regards, ProGreen team

Posted 5 months ago

“Very slow delivery, had to ring up after 10 days, item hadn’t even been dispatched, it was then sent by courier, that took another 4 days including the weekend. As a professional user I need spare parts to arrive quicker. I have used Progreen since the company first started in Bourne south fen. Lionel.”

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Posted 8 months ago

Hi Lionel, sorry for this inconvenience and delay you have faced. We will take this feedback on board for the future. Thank you. Kind Regards, ProGreen team

Posted 5 months ago

“The items that I ordered came as requested and came within what I considered a reasonable time.”

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Posted 8 months ago

Good to hear - thank you for your review.

Posted 5 months ago

“I’d like to confirm I have now received my Cooper Pegler replacement trigger. I fitted it on Thursday and was back to work on Friday. It works fine. Thank you. I placed the order on 8th March, and didn’t receive it until 21st March. ProGreen dispatched the item on 19th March after I phoned to enquire about delivery dates on 18th March. Given the delay in dispatch it seems a little futile that I had to pay for sending the part via UPS for next working day delivery. The item was acutely delivered by DPD two days later. Maybe this is something that can be improved for future orders.”

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Posted 8 months ago

Hi Ian, thank you for your feedback. We again apologise for the delays and inconvenience you faced. As you mention, we take all feedback into consideration for the future to prevent issues like this happening again. Thank you again. Kind Regards, ProGreen team

Posted 5 months ago

“As a private 1st time customer, Good all round-prices&service. The only v slight criticism is not keeping updated on delivery dates ( had to ring ).”

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Posted 8 months ago

Hi Larry, thank you for your feedback. We will take this on board and apologise for any inconvenience you may have faced. Kind Regards, ProGreen team

Posted 5 months ago

“We bought 2 bags of Fish Blood and Bone, really happy with the product nice a free flowing makes it easy to spread and fork in around the plants. As we live close we did click and collect, we were greeted with friendly helpful staff. Happy to deal with ProGreen again,”

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Posted 8 months ago

Hi Kathleen, thank you for your review, and we are glad to hear you have enjoyed our collection service! Kind Regards, ProGreen team

Posted 5 months ago

“Excellent company”

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Posted 8 months ago

Thank you for your positive review!

Posted 5 months ago

“The perfect company. No hassle and prompt delivery , every time.”

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Posted 8 months ago

Hi Steven, great to hear this - thank you for your review.

Posted 5 months ago

“Good information on the website as to relative merits of available products. Easy ordering. When I had a telephone query, the phone was promptly answered by a “human.” Query politely and quickly resolved and I received the product swiftly. I will definitely use this company again.”

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Posted 8 months ago

Hi James, glad to hear you have had a good experience - and thank you for your positive review. Kind Regards, ProGreen team

Posted 5 months ago

“I have found Progreen to be excellent to deal with. Their website is well organised and products are accurately described, shipping is quick and efficient, but best of all the products are really effective.”

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Posted 8 months ago

Hi David, thank you for your review and we are glad to hear you have had a positive experience! Kind Regards, ProGreen team

Posted 5 months ago

“Very good product at a reasonable price.”

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Posted 8 months ago

Great to hear, Evelyn, thank you for your review.

Posted 5 months ago

WCF Ltd T/A Progreen is rated 4.8 based on 3,329 reviews