WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.78

4.8 Rating 3,337 Reviews

96 %

of reviewers recommend WCF Ltd T/A Progreen

4.8

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, speedy delivery and easy to use website for ordering. First rate all round.”

Helpful Report

Posted 5 months ago

“This product claims to kill speedwell. I have used it twice now following all instructions and it has not worked on the speedwell in my lawn. Expensive waste of money.”

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Posted 8 months ago

Sorry to hear this, please get in touch at 0330 165 5568 if you wish to discuss this matter further. Kind Regards, ProGreen team

Posted 6 months ago

“Excellent and easy website and customer service very efficient,and on the ball.”

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Posted 9 months ago

Great to hear, Roger - thank you for your feedback.

Posted 6 months ago

“took a very long time for products to arrive had to contact twice very nice to talk though, i was promised order the next day still didnt arrive a week later had to chase again not good !!!”

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Posted 9 months ago

Hi Iain, sorry to hear you have faced such inconvenience. Thank you for your feedback, we will take this on board for the future. Kind Regards, ProGreen team

Posted 6 months ago

“Delivery took over a week despite billed on website as 2-3 days incorrect product delivered”

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Posted 9 months ago

Sorry to hear this Mark, we apologise for such inconvenience. I hope this issue has since been resolved. Kind Regards, ProGreen team

Posted 6 months ago

“Used Progreen for many years. 1st year where ive had problems. Not Progreens fault but I had to pick up delivery from drop off point 3 miles away by car having paid for delivery to home address.”

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Posted 9 months ago

Hi Sarah, sorry to hear you have faced this inconvenience. We will take this feedback into consideration for the future. Thank you for your review. Kind Regards, ProGreen team

Posted 6 months ago

“Always good service and the products are reliable. One small moan, please change your courier company, Yodel are hopeless. Not delivered when promised. Told it must be signed for so stayed in. In the event the goods were left without a signature.”

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Posted 9 months ago

Hi Mike, thank you for your review and your feedback - we will take this on board for the future. Apologies for any inconvenience caused. Kind Regards, ProGreen team

Posted 6 months ago

“Goods not delivered and company not replying tocorrespondence”

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Posted 9 months ago

Hi Philip, sorry to hear this and apologies for any inconvenience caused. Please give us a call on 0330 165 5568 if you would like to discuss this matter further. Kind Regards, ProGreen team

Posted 6 months ago

“Excellent service again and highly competitive pricing.Grazon the only selective weed killer suitable for spot spraying on flower rich meadows.”

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Posted 9 months ago

Thank you for your review and glad to hear you had a good experience. Kind Regards, ProGreen team

Posted 6 months ago

“The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.”

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Posted 9 months ago

Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team

Posted 6 months ago

“Delivered quickly and straightforward instructions on mixing ratios. Set up the spraying kit and proceeded to spray. Excellent results! All the areas sprayed are weed free, with the large weeds dessicated to brown fibres that are brushed away. No new weeds appearing after a month, so very pleased. Expoensive but far and away more effective than 'off the shelf' weedkillers.”

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Posted 9 months ago

Hi Mick, thank you for your positive review, much appreciated. We are glad to hear you have had a positive experience.

Posted 6 months ago

“Non-existent customer support.”

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Posted 9 months ago

Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team

Posted 6 months ago

“101% Recommended.... Simple as that....Pleasure to deal with and do business with....THX!”

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Posted 9 months ago

Great to hear this, Peter, thank you for your positive review.

Posted 6 months ago

“Poor delivery timescale. Item showed in stock, ordered online, 3-5 days delivery and when I called a week later, it wasnt in stock at all! Took over 2 weeks to arrive. Normally usually good, but not this time.”

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Posted 9 months ago

Hi Michele, sorry for this inconvenience you have faced. We have taken measures to ensure such delays don't happen again. Thank you for your feedback. Kind Regards, ProGreen team

Posted 6 months ago

“After ordering on a Monday, and not being informed until I’d phone on Friday that my order would be dispatched the following Monday I must admit to being somewhat perplexed! If despatch was going to be delayed, and in the interest of customer satisfaction, why on earth was I not informed as such soon after order? Being informed is everything. The delayed despatch wasn’t an issue, not being pro actively notified was an issue. An issue SO easily resolved.”

Helpful Report

Posted 9 months ago

Hi John, apologies for this inconvenience you have faced. We have taken measures to prevent such delays from happening again in the future. Thank you for your feedback. Kind Regards, ProGreen team

Posted 6 months ago

“Poor!! item never turned up!! Emailed twice no response had to get PayPal to step in for a refund!!”

Helpful Report

Posted 9 months ago

Sorry to hear this, please give us an email or a call if you wish to discuss this further. Kind Regards, ProGreen team

Posted 6 months ago

“Item excellent. Have just used sprayer with weed control. Just waiting to see results. Website easy to navigate. Would have liked to have been kept informed regarding delivery times as it did take a while to arrive”

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Posted 9 months ago

Hi Sandra, thank you for your review and feedback, we will take it on board for the future.

Posted 6 months ago

“Having ordered the product on the 8th March 2024 and follow-up enquiry on the 18th March I was advised that it was to be delivered on the 20th. I received an email from Dpd on the 19th staing that they were expecting my parcel and would update when received. They emailed on the 21st stating they would attempt delivery, however, they were unable to to deliver it and finally deposited it at a collection point on the 22nd - meaning that I now had to travel there to collect it. 14 days to deliver any item is unacceptable but particularly when it was stated next day.”

Helpful Report

Posted 9 months ago

Hi Stephen, thank you for your review and your feedback. We are sorry you have faced such delays and inconvenience, we will take this on board for the future. Kind Regards, ProGreen team

Posted 6 months ago

“Very slow delivery, had to ring up after 10 days, item hadn’t even been dispatched, it was then sent by courier, that took another 4 days including the weekend. As a professional user I need spare parts to arrive quicker. I have used Progreen since the company first started in Bourne south fen. Lionel.”

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Posted 9 months ago

Hi Lionel, sorry for this inconvenience and delay you have faced. We will take this feedback on board for the future. Thank you. Kind Regards, ProGreen team

Posted 6 months ago

“The items that I ordered came as requested and came within what I considered a reasonable time.”

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Posted 9 months ago

Good to hear - thank you for your review.

Posted 6 months ago

WCF Ltd T/A Progreen is rated 4.8 based on 3,337 reviews