ProForm Fitness UK Reviews

Name: ProForm Fitness UK
Rating: 4.38

4.4 Rating 576 Reviews

85 %

of reviewers recommend ProForm Fitness UK

Company Reviews

Metrics

Info

4.4

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01924 964180

Email:

sales@proformfitness.co.uk

ProForm Fitness UK 5 star review on 3rd March 2020

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it worked on my machine”

Helpful Report

Posted 7 years ago

“Take a bit to reply to customer service emails but good response and sorted the issue I had. Have only just got my ProForm product so not had a chance to test much or test customer service properly, but good so far”

Helpful Report

Posted 7 years ago

“Good bike however the ifit software is temperamental to say the least come on Proform get it sorted.”

Helpful Report

Posted 7 years ago

“great for keeping fit especially on a wet day”

Helpful Report

Posted 7 years ago

“Great product am happy,just a few things ...... having to pay to use draw your own map on google after paying ££££ for the product in the first place & the seat is a bit on the hard side”

Helpful Report

Posted 7 years ago

“Use of google maps is good, I like the incline to make the ride realistic”

Helpful Report

Posted 7 years ago

“Very impressed with my proform. It links to an app via Bluetooth so I can monitor how well I am doing. It has a big comfy seat and is nice and quiet so I can watch tv or my iPad at the same time. My one slight peeve is that the resistance seems quite high compared to gym bikes. I have not got passed 1 yet although at the gym would be on 8-9. Good motivation to do more though!”

Helpful Report

Posted 7 years ago

“Love the bike, shame about the seat!”

Helpful Report

Posted 7 years ago

“Very pleased with the product so far. I wish it could be connected to any device to stream sound from.”

Helpful Report

Posted 7 years ago

“Very good service”

Helpful Report

Posted 7 years ago

“I was able to purchase what I wanted to buy.”

Helpful Report

Posted 7 years ago

“Good quality piece of equipment, fairly easy to put together (few frustrating moments, but nothing out of the ordinary!) Enjoying using it so far, minus the uncomfortable seat but hopefully I can find a seat cover or something to help!”

Helpful Report

Posted 7 years ago

Hello Shelly, Thank you very much for your honest review. I'm glad to hear the assembly went smoothly, I can understand some parts can be tricky and we all are not engineer experts but if there was any help you may have needed please feel free to contact our Sales department or customer service.

Posted 7 years ago

“I have acquired a very robust machine full of amenity and potential at a very fair price”

Helpful Report

Posted 7 years ago

Hello Adrian, Thank you for your honest and positive review. Always glad to hear our customers enjoying the machine they have purchased. I hope the item continues to service you well!

Posted 7 years ago

“it has not yet only used for 10 min so far and worn out (but i am 61 and a bit overweight) but looks good”

Helpful Report

Posted 7 years ago

Hello Mr Bessey, Thank you for your review. I'm glad to hear the machine is functioning how it should be and I hope the calorie burning continues!

Posted 7 years ago

“Tour de France series 5 bike v good. Great programming own routes although some of the gradients are not accurate. Just beware that the ifit membership to do this is costly at £175 for 2 years. Action of bike is v realistic and as comfortable as a normal road bike. Music tracks are a bit low grade lots of groups I have never heard of and need jack plug rather than wifi to wire up your own sounds. Workout for the day nice as they take you all over the world Hawaii and mountains in Europe. Footage sometimes stops on one photo which is not so good. Had to invest £50 in the heart monitor which seems quite accurate.”

Helpful Report

Posted 7 years ago

Hello Anette, its Josh from ProForm Fitness. Thank you for your positive feedback. I'm very glad you are enjoying your Tour De France bike with the iFit feature. As it links with Google maps, sometimes there can be a stutter in route but that could be due to how they've recorded the routes or internet connection. Feel free to contact ourselves in the Sales department if you require any assistance with your machine. Our Customer Services department are also there if you require any after sales assistance.

Posted 7 years ago

“You provide good well designed and value for money products”

Helpful Report

Posted 7 years ago

Hello Mr Long, its Josh from ProForm Fitness. Thank you for your positive feedback and I hope you are enjoying your machine.

Posted 7 years ago

“They delivered on the day specified no all the communication I had with the company was very good. The staff were helpful and polite and went out of there way to give good customer service”

Helpful Report

Posted 8 years ago

Hello Deidre, its Josh from ProForm Fitness. Thank you for your positive feedback. I'm glad we were able to help you in any way possible in relation to the service provided. Any questions or queries feel free to contact our sales department. Any after sales care feel free to contact our customer services. I hope you are enjoying your machine.

Posted 7 years ago

“Great product and good service. Only missed out on the 5 stars because the literature that accompanies the product isn't very clear which makes it difficult to configure, but once done....fantastic!”

Helpful Report

Posted 8 years ago

“Love it just wish it connect to Strava”

Helpful Report

Posted 8 years ago

Hello, its Josh from ProForm Fitness. Thank you for the positive feedback. Unfortunately our machines are not compatible with any strava technology. Nevertheless I hope you are enjoying your machine.

Posted 7 years ago

“I paid an extra £89 for the installation and setup option. Unfortunately, the mechanic managed to cross-thread one of the pedals and left a transit wedge in place that slipped down inside the mechanism as soon as I started to pedal. Don't take it for granted that the bike is ready to ride. Apart from that, the bike appears to be everything I expected.”

Helpful Report

Posted 8 years ago

ProForm Fitness UK is rated 4.4 based on 576 reviews