Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents Reviews

Name: Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents
Address: Unit 9, Pacific House, Sovereign Harbour Innovation Park, Eastbourne, East Sussex
Rating: 4.77

4.8 Rating 374 Reviews

100 %

of reviewers recommend Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents

Company Reviews

Metrics

Info

4.8

Based on 374 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents:

Insurance broker selling both offline and online insurance policies.

Visit Website

Phone:

01323 648000

Email:

ellie@professionalinsuranceagents.co.uk

Location:

Unit 9, Pacific House,
Sovereign Harbour Innovation Park,
Eastbourne
East Sussex
BN23 6FA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third renewal, and the usual excellent service from PIA, both for the useful email and 'phone reminders they send to busy and forgetful professionals, and also on the 'phone resolving queries.”

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Posted 9 years ago

“I find PIA really helpful as they chase me at renewal dates which means that I keep my cover despite being really busy.”

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Posted 9 years ago

“The PIA team has always provided quotes and answered queries quickly and, in general, being helpful and personable.”

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Posted 9 years ago

“Greetings, Despite my not utilising the renewal form sent to me which led me to take out a more expensive policy, the staff at Professional Insurance Agents - and particularly Conor - reacted quickly to my plea to swap my policy for a renewal one provided by my old insurer. Thanks guys for a job well done! John Seekings”

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Posted 9 years ago

Dear John, We have looked into this matter and can see that you did not click the "renewal link" sent to you. We send the renewal link by email three times prior to your renewal date and also call you three times too, just to see if you need any help going through the renewal process. Instead, it appears that you obtained a quotation as a new business client on our website which is why you were unable to purchase cover from your existing insurer (they will not provide a new business quote if you confirm you are already insured with them). We can see that you have subsequently used your renewal link today (25/09/2015), obtained a renewal quotation from HCC and emailed us separately to request that cover for the Hiscox policy be cancelled and HCC incepted, which we have done. We trust this is a satisfactory outcome for you and if there is anything more we can do to help, please call on 01323 648000.

Posted 9 years ago

“The online system was easy to understand and I managed to accept and pay for the policy renewal without difficulty.”

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Posted 9 years ago

“Effortless online system, made so easy by the fact that competitive quotes with relevant features are listed. Click and pay= sorted and I can get on with my life! Thank you for such a great service.”

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Posted 9 years ago

“Renewal was not so straightforward as I hope due a change in working patterns which meant I could not simply renew online. PIA were helpful in getting this sorted out with the insurers though. Next renewal should hopefully be just a question of hitting a few buttons.”

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Posted 9 years ago

“Straight forward process for simple business which don't have any special practices.”

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Posted 9 years ago

“Excellent simple procedure with competitive prices. The staff I have dealt wit, e.g. Conor, are well trained and very helpful.”

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Posted 9 years ago

“Very Professional and easy process to get insurance. Also appreciated the reminder phone call so that our insurance didn't lapse .”

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Posted 9 years ago

“Your confirm you have received the documents webpage keeps showing an error code. But I have received the documents thank you”

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Posted 9 years ago

“Very easy process and appears to be an honest approach.”

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Posted 9 years ago

“All queries answered quickly and efficiently. Great service. Will be with you for the long term.”

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Posted 9 years ago

“Great cover, great prices! Automatic remainders are great but they intervened with a personal email which was very much appreciated! I've not had to use the service and touch wood will never need to! Been using for 3-4 years”

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Posted 9 years ago

“Fair value for money”

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Posted 9 years ago

“We received a quick and efficient service over the phone, paid online and found it quite convenient and straight-forward. We would renew our insurance policy using the same providers.”

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Posted 9 years ago

“Very user-friendly renewal process”

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Posted 9 years ago

“Very easy and efficient to buy a policy”

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Posted 9 years ago

“So quick and easy to get a quote & purchase the insurance. I priced around but it was by far the cheapest & when I rang to ask a quick question they were very helpful but could still purchase online for great price.”

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Posted 9 years ago

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Posted 9 years ago

Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents is rated 4.8 based on 374 reviews