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Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents Reviews

4.8 Rating 375 Reviews
100 %
of reviewers recommend Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents
4.8
Based on 375 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents Reviews

About Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents:

Insurance broker selling both offline and online insurance policies.

Visit Website

Phone:

01323 648000

Email:

ellie@professionalinsuranceagents.co.uk

Location:

Unit 9, Pacific House,
Sovereign Harbour Innovation Park,
Eastbourne
East Sussex
BN23 6FA

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Anonymous
Anonymous  // 01/01/2019
Extremely efficient website and absolutely pain free - only took a couple of minute to purchase new public liability policy.
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Posted 8 years ago
Fantastic customer service always happy to answer questions
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Posted 8 years ago
My insurance needs in 2004 were quite unusual and I approached several companies before I found Professional Insurance Agents Ltd who agreed to take me on. I was running a rock school: there were teachers, students of all ages, equipment, electric guitars and other instruments, gigs and concerts all to be covered and Professional Insurance Agents Ltd. were prepared to give me a quote. Every year since then , the paperwork, premium and certificate have been delivered on time and I have been able to pay and be insured with no hassle and never any vast increases in the premium. For me, it was excellent service that enabled me to put my attention on running the school, knowing that the insurance was taken care of and would continue to be so. Over the years I have had the pleasure of corresponding with different personnel but all of them were friendly and very helpful. I couldn't have wished for better service. Thank Professional Insurance Agents Ltd.
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Posted 8 years ago
Very good communications from PIA well in advance of renewal dates which allowed me to look at alternative quotes and service providers without feeling rushed. It's very easy simply to renew a policy without the bother of reviewing quotes and alternative options but this year I took the time to see if the prices and service which PIA had tendered could be bettered. They couldn't. I renewed. A very happy customer here thank you very much...
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Posted 8 years ago
Sent email 2 reminders and even a follow up call which is very appreciated.
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Posted 8 years ago
Very easy and quick to renew
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Posted 8 years ago
Quick and efficient, Staff helpful, excellent service and value for money, will definitely use again
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Posted 8 years ago
We have been using Professional Insurance Agents for a number of years, and have found them very easy to deal with and competitive. Would definitely recommend them.
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Posted 8 years ago
Many thanks again Will. I really appreciate your care and assistance in getting things sorted for me. I look forward to hearing from you again this time next year.
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Posted 8 years ago
Excellent communication and good service...
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Posted 8 years ago
Very competitive quotes, quick and easy completion and fast delivery of documents. Highly recommended.
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Posted 8 years ago
Hassle free, no fuss and there is a reason why I keep going back year after year.
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Posted 8 years ago
Quick, efficient, cheap. Took some of the pain out of insurance!
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Posted 8 years ago
This website makes the whole process so much simpler. Very easy to use.
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Posted 8 years ago
Very good company to deal with would recommend
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Posted 8 years ago
Will Matkins was extremely prompt, helpful and very friendly. Thanks for your help!
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Posted 8 years ago
As a broker you get the best deals, I have had some ridiculous quotes from other insurance companies but Professional Insurance Agents have been excellent, they respond quickly to any queries, tailor the package for your needs without premiums going through the roof.
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Posted 8 years ago
If when your agents ring to remind us of our Renewel they mentioned that it would only take a few minutes and that the form was already filled in online from the previous insurance and that you didn't have to re put in all your details again (which I presumed you did) and they offered to stay on the phone to 'help', then I would have done this weeks ago. For me there is so much pressure on time, with emails, forms, spam, etc and anyone who has filled in online forms for quotes knows how long it takes, to know how easy something is would be a bonus, it a definite plus to your company. I asked if I could re apply over the phone there and then and was told no but this would be a great alternative. Your system is easy and fast. It would be faster to stay on the phone than to ring the customer a few times to remind them about the Renewel. All the agents would need is to become familiar with he online form or to be able to look at it live as I fill it in. Helen
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Posted 8 years ago
Been using them for years, and have no complaints at all. I should add that we have fortunately never had to make a claim though.
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Posted 8 years ago
PIA offers a good service finding just the right type of insurance at a good price.
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Posted 8 years ago