“The delivery was placed on the footpath at the wrong place instead of at the address. I even spoke to the driver said someone was at home.
I had to lift and take each piece 50 to 60m to the house!!!!
The delivery was noticed by someone else otherwise it would have been potentiallY left to be taken by someone passing as it was on the footpath and a hazard.
Regards
Tahir”
Hi Tahir,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. Unfortunately our courier service Pallex has let us down on this occasion with regards to delivery. We will make sure this is passed onto our courier service accounts holder regarding this issue. A member of our team have been in contact to try and resolve this for you.
Hi Danny,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service and provide the best quality products at competitive prices .
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
“Purchased a Rubi tile suction pad, and it has been an absolute life saver being able to lift 1200 x 600 porcelain tiles with one hand makes laying tiles super easy.”
Hi Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to provide the best quality products at competitive prices. We are pleased that we met your expectations and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Great service
Hi Marian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that your order arrived promptly and the quality of the products met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Gary,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to provide the best quality products at competitive prices. We are pleased that we met your expectations and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne- Pro Tiler Tools
“Will never use again. I couldn't get delivery to n.ireland. so I ask for a refund on the 23rd to be told they had cancelled the order and making a refund. I rang them again on the 25th to check the refund was issued. They told me it was. I rang again on the 28th to check because I hadn't received any emails about refund to be told it wasn't issued yet. So they lied to me on the 25th about refund being issued took over a week to get my money back”
Hello Glynn,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. I can see we tried to contact you regarding your EORI number as this was required to be shipped to your address.
I understand that this was not given, the order was cancelled. This meant the goods had to be returned to us. Once they were returned, the credit was raised 25/10/24.
I have had a look at the refund process and PayPal says there was a temporary hold on the refund. The refund was then completed 30/10/24.
If you ever have issues with your order, please contact our customer service team and we can look to resolve this.
“Excellent service. I placed an order at 15:54 on Tuesday and delivery was made direct to site on Wednesday at 10:46.
Prices are good.
I woould recommend to everybody.”
Hi Lincoln,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to provide the best quality products at competitive prices alongside great service. We are pleased that we met your expectations and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi Gary,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi Mick,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. Our dedicated team strive to provide exceptional customer service throughout and we are pleased we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Philip,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that you had a easy transaction and the prices met your expectation. We are additionally pleased that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Steve,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the service, products and delivery met your expectation. Our dedicated team work tirelessly to meet our customers needs. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Kevin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We appreciate the recommendation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Juozas,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased your order arrived promptly and you received clear communication throughout. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Thi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that your order arrived promptly via our courier service. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Rebecca,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi Ricky,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to offer a wide range of quality products at competitive prices. We are additionally pleased that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Tracey,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that your order arrived early and the prices met your expectation. We look forward to serving you again. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Martin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. Our dedicated team work tirelessly to make sure our customers orders arrive promptly. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
