The Private Therapy Clinic Reviews

Name: The Private Therapy Clinic
Rating: 4.84

4.8 Rating 565 Reviews

99 %

of reviewers recommend The Private Therapy Clinic

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4.8

Based on 565 reviews

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Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Lee@theprivatetherapyclinic.co.uk

The Private Therapy Clinic 5 star review on 5th December 2023

Anonymous // 01/01/2019

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“I have been dealing with anxiety for many years and I felt like I was at a loss thinking about how to get out of my situation. The therapy here has started to shift my negative mindset into a more positive thought process. Talking about your problems and changing your behavior patterns cannot be underestimated the improved results has been game changing. I'm not over my anxiety yet but I feel like I'm on the right path and that darkenes I once had has started to disappear.”

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(Tara McCloskey) - Posted 8 years ago

“I feel very comfortable with my therapist, and really value feedback and enjoy the session. Only issue is I feel sometimes they tiptoe around what they actually want to tell me as to not hurt my feelings.”

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(Tara McCloskey) - Posted 8 years ago

“Excellent service. My therapist has never been anything less than encouraging and supportive over the last few months that I've worked with her. The system is incredibly easy to use, I've had to alter or occasionally cancel appointments and I've always received emails back from either the therapist or the office within minutes. Extremely good service all around.”

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(Tara McCloskey) - Posted 8 years ago

“Comfortable setting, friendly staff, nothing is ever too much trouble. I look forward to my sessions rather than dreading them - which is a first for most people!”

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(Tara McCloskey) - Posted 8 years ago

“Dr Aisha Ali is helping me a lot with my anxiety. As well as dealing with the heart of the problem, she has taught me to see a lot of things under another perspective and use good techniques to relax on a regular basis. I would highly recommend her.”

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Posted 8 years ago

“Overall experience is very satisfactory. Appointment making process is very prompt and efficient. Staff are very courteous. The clinic is very conveniently located (near Oxford Circus station). The doctor listens very deeply and offers help in a very professional and empathetic manner. Few comments for improvement: the rooms need proper air conditioning in summer days. An online booking system would be great. It would be more comforting if patients are offered hot/cold drinks (coffee, juices, etc.).”

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Posted 8 years ago

Thank you very much for the feedback! We're not sure if you have noticed however we have an online booking system which can be found here: http://theprivatetherapyclinic.co.uk/get-instant-access/. We have also purchased powerful Dyson fans in our therapy rooms to ensure clients are kept cool in the summer months. Lastly, there is always cool water available which will be offered by your practitioner and we've ensured on our end that practitioners continue following through with this. Thanks again for the suggestions, they are really helpful.

Posted 8 years ago

“Thank you to Vjosa, Avesta and the admin team who from my initial phone call made me feel valued and welcome. Thank you to Dr. Becky who provided support when it was needed and most of all, thank you to Dr. Francesca who supported, listened and helped me to understand I wasn't going mad that my feelings are OK and normal and for helping me manage them. I'm so grateful.”

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Posted 8 years ago

“CBT sessions with Dr Aisha have been incredibly helpful, and I, as well as others, have noticed a positive change in myself since I have started sessions with her. That we use a variety of therapy practices and techniques rather than just one has been really good because it means I have learned different ways of finding solutions to problems I might be having.”

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Posted 8 years ago

“Very professional, friendly and discrete service. I was very nervouss at first but my consultant managed to put me at easy and his advice was invaluable. Thank you”

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Posted 8 years ago

“I have really enjoyed my experience at the Private Therapy Clinic. My only (small) complaint is that since you can only be let in exactly at the time of the appointment, by the time one gets in, and waits at the door, one loses 5-8 minutes of the appointment just getting in, and the appointments always end on time.”

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Posted 8 years ago

Thanks for your feedback. It was very helpful to know about this issue. We've taken the time to think about the issue you raised and wish to inform you that you can now press the buzzer slightly before your session is due to start, 5 minutes beforehand would be ideal so that your therapist will be available to let you in. Your therapist will then be able to greet you at the time of your appointment so that you don't miss any of your session.

Posted 8 years ago

“Very nice experience and felt comfortable within minutes. Would recommend!”

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Posted 8 years ago

“Overall, I was content with Private Therapy Clinic. The staff with whom I often spoke over the phone were incredibly patient, warm, efficient, and compassionate. I was also pleased with the experience I had with my specific therapist. It was clear that everyone working for the clinic was dedicated to providing clients with the highest quality of care possible - something I really appreciated.”

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Posted 8 years ago

“Working with Dr. Aisha I have been able to gain control over behaviours and thought processes that were driving my anxiety and depression since my teenage years. The wide array of skills and techniques used to address these issues have left me a better and happier person with the right tools to face the future.”

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Posted 8 years ago

“I have seen Dra. Francesca Dutti and as a professional she is amazing. She has really helped me and I would recommend her to anyone that needs help. In terms of the clinic, I think some improvements should be made since there is no waiting area and you need to wait outside of the door standing until the doctor comes to see you. That means that you cannot have any water or even going to the toilet. Also there is no secretary in case you need something else. To the quality of the doctors working there I think the clinic itself is very poor in terms of infrastructures.”

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Posted 8 years ago

Thanks for the review. Francesca certainly is a great Psychiatrist. There is a waiting area downstairs and we ask clients to come into our actual consultation space at the time of their appointment for confidentiality reasons so that clients have full privacy when coming and leaving their appointment. The loos are on the 1st, 2nd and 3rd floor which are always available for you to use. The practitioner will always offer you water when you arrive at the time of your appointment. There is no receptionist in the evening therefore we ask clients to attend at the time of there appointment when the practitioner will always be ready to greet them. I noticed your appointment was an evening appointment, if you ever need to reach us after working hours (6pm) our admin team will always be available on 02081507563 24/7. If there is anything more we can help with just let us know.

Posted 8 years ago

“I was assigned to see Vjosa. She is a very experienced therapist, gave me her time, listened to me thoroughly and was very empathetic and understanding towards my situation. She helped me very much so in just one session. I would highly recommend Vjosa for anyone needing a supportive, calm and understanding person to talk to. She has a very calming presence about her and does not pressure you into expressing or doing anything you are uncomfortable with. Everything is done at your pace and in your time. I certainly would give Vjosa a five star rating and will definitely be visiting the clinic again in the near future.”

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(Vjosa Hyseni) - Posted 8 years ago

“My therapist Dilek has helped me enormously over the last few months. She has helped me realise my issues from my childhood and is helping me to overcome these. I feel more happy and content within myself. Overall I'm very happy with my progress. Thanks!”

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(Dilek Aygun) - Posted 8 years ago

“My therapist made me feel at ease about everything. She listened and assessed me on the best thing. She advise me to come back to go over techniques to over come my anxieties. It was nice to actually have a person listen to you who knows nothing about you and judges on what they are hearing. I have found this very helpful even after the first session.”

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Posted 8 years ago

“This company was great help! They were very quick to respond and their staff made me feel understood and listened to. They helped provide me with the resources I needed to overcome my problems. I found their staff to be very friendly and trustworthy. I highly recommend them.”

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Posted 8 years ago

“I had 10 sessions (CBT) with Maya for sleep related problems and she was nothing short of fantastic. Was given a really clear understanding at what was causing an onset of my anxiety and over time ended up reducing it to next to nothing. I can now go to bed at night knowing I'll sleep well - I can't thank you enough Maya!”

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Posted 8 years ago

“Been working with Becky Spellman, over skype calls, working on my anxiety and depression. Unlike other therapists, I have tried to work with, Beckys knowledge and empathy is spot on. Always feel like weve accomplished a better way of working. Been on medication for nearly 8 years, and thank goodness that has reduced dramatically. Outstanding Service.”

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(Dr. Rebecca Spelman) - Posted 8 years ago

The Private Therapy Clinic is rated 4.8 based on 565 reviews