printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.15

4.2 Rating 5,131 Reviews

79 %

of reviewers recommend printerinkdirect.com

4.2

Based on 5,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly in good condition products as described and guaranteed to work on my printer”

Helpful Report

Posted 2 years ago

“Very slow shipping - waited until PayPal Case opened before sending, ignored emails even ignored message posted on their website. Will not use again, wayyyy too slow.”

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Posted 2 years ago

“Very satisfied, perfect service with speedy delivery. Excellent price too.”

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Posted 2 years ago

“I Emailed 5 times no reply, not even a confirmation of order email nothing and no other way to contact you. I was not sure if you were a scam company, I even reported you to trading standards as you took my money but no correspondence and no item until they eventually arrived nearly 30 days after initial order. OK you were cheaper slightly, but it wasn't worth the aggravation. Would I use you again that's a BIG FAT NO!”

Helpful Report

Posted 2 years ago

“Glacialy slow delivery, took so long I had to order from another company after waiting for four days, and that delivery still came before yours arrived a further week later. What planet are you on? This is 2022 not 1922 you really need to get a grip and sort it out! Will never use this company again. My second order was from a company called incredible great service next day delivery. I doubt they will ever post this but Its off my chest.”

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Posted 2 years ago

“Very good ink”

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Posted 2 years ago

“My order never arrived and I had to send 2 chase emails to find out where my inks were. I never got a reply, the ink just turned up 3 weeks later. The cartridges were supposed to be compatible with my Epson printer but were not, and did not seem any point trying to contact Printer Ink as the chances of a response were non existent! Do not recommend”

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Posted 2 years ago

“Can't fault the ink quality and great service”

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Posted 2 years ago

“Good product, always a pleasure to deal with.”

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Posted 2 years ago

“Have ordered twice. Both times good arrived okay, but the customer service is non existent. They don’t reply to emails. I can’t get a VAT receipt which makes it impossible to keep making business purchases from them. This should be easy stuff. If I hear back from them I’ll amend review score.”

Helpful Report

Posted 2 years ago

“Terrible. Was told 3 days max to deliver and would be notified of dispatch. After 5 days I emailed to say basically don't bother and to refund me as I'd need to order from elsewhere now. No reply. Still no dispatch notification. Cartridges took over 2 weeks to arrive. Already bought and received substitutes from Amazon for a few pence more and by next day delivery. Would not recommend.”

Helpful Report

Posted 2 years ago

“The service received didn't even deserve one star. Ordered cartridges on 13th June. expecting to receive them in a few days. Took 2 emails and 2 Contact Us forms before they were finally dispatched to me on 28th June. At no point did I get an answer to emails or Contact Us forms and no apologies. Rubbish service, although product is fine.”

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Posted 2 years ago

“Took 2 weeks to deliver.”

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Posted 2 years ago

“Although the ink cartridges work fine they took two and a half weeks to arrive. I used every available option several times to get some information on my order but communication from them was non existent hence I wont be using them again”

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Posted 2 years ago

“Very slow to deliver & did not respond to my emails. Eventually was received.”

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Posted 2 years ago

“Well I have only just recieved my inks having ordered them 4 weeks ago. 2 to 3 days it says. Pretty poor service I'd say plus I messaged 3 times with no reply and tried to use your chat facility to no avail . Probably won't bother again”

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Posted 2 years ago

“Never received the order and despite sending many emails and attempts to contact via live chat nobody ever returned my emails. Very disappointed and would never use again”

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Posted 2 years ago

“delivery good”

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Posted 2 years ago

“Ordered ink with next day delivery. After a number of weeks of waiting and no replies from the email address, Facebook or via the website chat still no ink. Do not order from these people.”

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Posted 2 years ago

“Terrible service.”

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Posted 2 years ago

printerinkdirect.com is rated 4.2 based on 5,131 reviews