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printerinkdirect.com Reviews

4.2 Rating 5,122 Reviews
79 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
5,934
 Metrics Info
4.2
Based on 5,122 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

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Anonymous
Verified Buyer
“Great service! They phoned to check my order as they thought I had ordered cartridges for two different printers. Cartridges arrived quickly. They were compatibles and worked perfectly in my Epson WF3820. As good as it gets.”
Helpful Report
Posted 1 year ago
Christine Holmes
Verified Buyer
“My husband passed away and left behind a relatively new printer. I decided to use this instead of my ageing printer. On it was a printer ink direct sticker. I had no expectations when I entered their website. All I knew is that I needed to replace two of the ink cartridges. I was relieved (being a bit of a technophobe) to find how user-friendly the site was. The cartridges were ordered within 10 minutes and came within a couple of days. Not only that, (and odd as it may seem to apply it to a website) but the site feels friendly and welcoming as though they actually want to serve you. This was also reflected in their after-sales communications. I also found their tips on saving ink (as a pensioner) particularly enlightening and useful and have taken this on board. Thank you.”
Helpful Report
Posted 1 year ago
Ian Haffenden
Verified Buyer
“Fast delivery at an affordable price, excellent.”
Helpful Report
Posted 1 year ago
Carol Watson
Verified Buyer
“I am very happy with the service and product supplied. The cartridge was a great price and delivery was quick”
Helpful Report
Posted 1 year ago
Madeline Maw
Verified Buyer
“Quick delivery, thank you”
Helpful Report
Posted 1 year ago
William Cox
Verified Buyer
“A very good service!”
Helpful Report
Posted 1 year ago
Maida Blades
Verified Buyer
“Good value compatible inks for my Brother printer, lovely clear sharp images every bit as good as originals.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Printer Ink Direct is an excellent service. I can buy cartridges cheaper than anywhere else. Delivery is good also.”
Helpful Report
Posted 1 year ago
Mohammad Maruf Ahmed
Verified Buyer
“good service”
Helpful Report
Posted 1 year ago
Malcolm Ironton
Verified Buyer
“Inks arrived in a couple of days ---Very happy with the service”
Helpful Report
Posted 1 year ago
Pat Davies
Verified Buyer
“Excellent service and delivery with value for money. Well done.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The inks are reliable to use and give good quality.”
Helpful Report
Posted 1 year ago
Marcus Roscoe
Verified Buyer
“Theee are extremely good value for money. I got 4 sets for 24 pound. All cartridges dry out if youvdont use them. Cannon set in my lical town was priced at 105 pounds for one set !”
Helpful Report
Posted 1 year ago
Chas Monksfield
Verified Buyer
“Purchased this item for my printer. The black cartridge leaked, the ink went inside my printer. After cleaning inside it failed to print, going through the motions but not printing and has not worked since. You asked for a photo which I sent and have not heard since.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“arrived quickly, much better than the oem price. product as described.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“delivery good and efficient ink printing clear and perfect fit no problems”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Unfortunately this company should only be used if you are 100% sure the product is absolutely correct for your printer. The reason for this is because the company do not respond to customer messages. So if there are any issues, they will not resolve them for you. Whether that is to return, receive a refund or just ask a question.”
Helpful Report
Posted 1 year ago
Laura Walker
Verified Buyer
“Ordered on February 20th. Finally received my order on March 20th. I tried several times to get in contact with the company through email and their chat function and did not receive a reply to any of my messages. I had to order cartridges from a different company, which arrived in 3 days, because I needed some for my printer.”
Helpful Report
Posted 1 year ago
Paul Carroll
Verified Buyer
“The toner did not fit my Brother printer. i asked to return it and used the online contact form and e mail. no reply . i then saw on trustpilot that this is normal for this company. there is ZERO customer support. Even going through pay pal resulted in me getting another of the same wrong toner. i have even tried to ask how to return the two toners. NO REPLY. WHAT IS WRONG WITH YOU GUYS!”
Helpful Report
Posted 1 year ago
Danyaal Ayub
Verified Buyer
“AWFUL EXPERIENCE. I typed an email out 5 days ago and still have not received a response. Here is what I typed: “ My ink got delivered today and I extremely disappointed in your product. It all started off when I opened the package. As I opened the ink it exploded all over my hands and now I have black ink stuck to my skin. Secondly, when I installed it into my printer everything looked great until I attempted to print something… the ink doesn’t even work!!! I attempted printing 5 times and all I got was a blank piece of paper. I ran tests on my HP printer and multiple times it said the cartridge was okay however it clearly wasn’t. On one occasion I got a messaging saying “this ink is for an older version of the printer” however on your website you advertise as “LATEST VERSION”. I am extremely disappointed and enraged actually. I hope something can be done to resolve this.””
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.2 based on 5,122 reviews
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