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printerinkdirect.com Reviews

4.2 Rating 5,131 Reviews
79 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
5,944
 Metrics Info
4.2
Based on 5,131 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul Dennison
Verified Buyer
“Very poor serivce the product took over 4 weeks to arrive, emailed the company, no reply won't be using them again”
Helpful Report
Posted 2 years ago
Parveen Kaur
Verified Buyer
“The quality of ink is very good and i will recommend it”
Helpful Report
Posted 2 years ago
David Cree
Verified Buyer
“No communication for 3 weeks after order placed. Items only sent when a PayPal dispute was raised.”
Helpful Report
Posted 2 years ago
Michael Hewitt
Verified Buyer
“My order of 4 black ink cartridges did not arrive within the 1-3 working days as advertised. I submitted an online contact form on 2 separate occasions to find out where my order was, I received no reply or acknowledgement. I then sent a third contact form cancelling the order and asking for a refund and at the same time, placed a new order with a different supplier which arrived the next day. Two days later, my original order from Printer Ink Direct arrived and still no acknowledgement of my submitted forms. I also emailed (from hdhss@aol.com) on 2 separate occasions, 9th June and 15th June, asking when I could expect delivery. Extremely poor and unprofessional service.”
Helpful Report
Posted 2 years ago
ROGER SAPSFORD
Verified Buyer
“Good value and prompt service..”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great printing”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I've always had excellent service from this company but this time they've let me down. I ordered a multipack with one extra black, which is very useful. When the package arrived, there was no extra black. I wrote to them but received no answer. I wrote again but received no answer. I wrote a third time... ditto. Then I received this e.mail which asked me how many stars I would award them. One of the questions below asks how quickly did the company reply to your queries? Unfortunately, there's no space for 'they didn't. I'm still waiting.'”
Helpful Report
Posted 2 years ago
Billy Davidson
Verified Buyer
“no response whatever to emails,terrible”
Helpful Report
Posted 2 years ago
Catherine Caldwell
Verified Buyer
“Very disappointed. Paid £4.99 for next day delivery. It took almost 2 weeks to be delivered. I emailed twice to find out about my delivery but got no response.”
Helpful Report
Posted 2 years ago
Mr James Asbery
Verified Buyer
“Easy to order online and very fast service. Thumbs up from me.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Dreadful service, waited nearly 2 months for my delivery, then at the last minute 2 items were cancelled and my refund returned. I sent numerous emails requesting a update and never received a reply. Would never recommend or use again.”
Helpful Report
Posted 2 years ago
Sam Connolly
Verified Buyer
“My order took nearly a month to arrive (if not longer). I tried contacting them via email and web chat with no response at all. I had to go and purchase the same ink elsewhere and that arrived next day. I won't recommend this company to anyone and will not be using them again, myself. I will also be returning this order for a refun”
Helpful Report
Posted 2 years ago
Sam Opie
Verified Buyer
“Paid for this item, was told delivery in 5 working days, and 3 weeks later we'd received nothing. After numerous emails to the company we had no reply either. Fortunately after 7 weeks from the order date it finally arrived. Won't be ordering from here again”
Helpful Report
Posted 2 years ago
Tom Wilson
Verified Buyer
“Very poor customer service. Cartridges never turned up for 3 weeks with zero communication. Emailed 3 times and still had no reply.”
Helpful Report
Posted 2 years ago
Alan Jones
Verified Buyer
“Good company to buy from quick delivery .and simple to order I’ll be using this site again,thanks”
Helpful Report
Posted 2 years ago
Claire Bird
Verified Buyer
“good prices and very quick delivery. always my first choice for ordering printer ink”
Helpful Report
Posted 2 years ago
Jane Kaye-Bailey
Verified Buyer
“I ordered some ink cartridges on the 21st June, from Printer Ink Direct for my Epson printer that were supposed to be compatible. However, I have not been successful with the installation. I have twice sent messages on their 'Contact Us' link and also an email asking for advice. I have not received any responses, therefore unless they respond I will be returning the two sets of cartridges to the company and expect a full refund.”
Helpful Report
Posted 2 years ago
KARINA HARAKE
Verified Buyer
“There is no option to exchange or refund. I have the wrong product”
Helpful Report
Posted 2 years ago
Sarah Colwill
Verified Buyer
“Quality compatible inks and speedy delivery”
Helpful Report
Posted 2 years ago
Sarah Hodgkinson
Verified Buyer
“I am never using this company to buy ink again. I paid extra for next day delivery and they still have not been received more than a week later. How can I review the item below if the cartridges have not received. Answered just to submit the review!”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.2 based on 5,131 reviews
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