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printerinkdirect.com Reviews

4.2 Rating 5,111 Reviews
79 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
5,922
 Metrics Info
4.2
Based on 5,111 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

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Ken Heaver
Verified Buyer
“Quick delivery and good price. Haven't used them yet, but they look and feel like the correct type. What more would you want!”
Helpful Report
Posted 11 months ago
Sandra WILLIAMS
Verified Buyer
“I have used Printer Ink Direct on a number of occasions without any problems, however the last purchase will not work in my Epsom 235, I have noticed the packaging and the cartriges them selves were not the usual ones so I dont know if this has anything to do with the fact I cannot get them to work. I have never had a problem with previous cartriges so giving a low star rating would be unfair but the item wont work”
Helpful Report
Posted 11 months ago
Emma Austen
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 11 months ago
David Parr
Verified Buyer
“Prompt delivery and good product. Many thanks.”
Helpful Report
Posted 11 months ago
Clifford Dale
Verified Buyer
“Excellent products and service.”
Helpful Report
Posted 11 months ago
Martin Farbrother
Verified Buyer
“Great service, thank you”
Helpful Report
Posted 11 months ago
Kim Bailey
Verified Buyer
“I paid for XL Ink cartridges, received the wrong order. After several emails of which I have received no response. I feel cheated out of money and goods!”
Helpful Report
Posted 11 months ago
Martin Talbot
Verified Buyer
“Fast and efficient service. Faultless in every respect. Very happy”
Helpful Report
Posted 11 months ago
PA Dawkins
Verified Buyer
“Would definitely use again and recommend. Great value for money.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very good quality inks will certainly use again”
Helpful Report
Posted 11 months ago
Barrie Barnes
Verified Buyer
“Good value”
Helpful Report
Posted 11 months ago
Robert Allen
Verified Buyer
“Quick and easy and the postage!”
Helpful Report
Posted 11 months ago
Christina Hunter Johnson
Verified Buyer
“Order number: 1081934 Unfortunately, the ink cartridges you delivered to me were not compatible. I had a neighbour come around to help me who is a whizz on computers and has helped me solve problems really quickly a few times in the past - obviously due to my lack of experience!! - getting old!! I removed all the old cartridges and put in all your new ones but the printer said first time "Yellow ink ink cartridge not compatible", then a few minutes later it said "Black ink cartridge incompatible"etc.etc.etc. My friend tried many ways to resolve this issue but nothing would work satisfactorily. He knows how to search around a computer and I never have a clue what he is doing but in the past he has always resolved any isuues I have had. On Page 2 of my order confirmation it said "Need help?" then in blue print it said"Contact Us" . I sent you a lengthy email explaining all this but later realised the message had not actually been sent. I, of course, quoted my order number. Then I pressed "Contact us" somewhere else and the same thing happened again. I do hope that you will reply to this email as I could not find your telephone number ANYWHERE. Companies should always give their telephone number as many of us who shop on line are elderly. I only opened one pack of the ink cartridges and would be very grateful if you could inform me on how to return the parcel back to you. I would also like to ask you if you could email me a return delivery address label with a bar code on. I really don't see why I should pay for it considering the time it has taken me to actually contact you. If I do not get a reply I will have to take this further. However, I am sure you will be understanding. Very much looking forward to hearing from as soon as possible. I eventually went to a local shop and found some that worked which was lucky as I had a couple of important documents to print out. Look forward to hearing from you asap please. My telephone number is 02086932042 and mobile is 07941849220 (a text is fine too) - but preferably an email so I can print out return address. Many thanks Mrs. C Hunter-Johnson”
Helpful Report
Posted 11 months ago
Bob Ochonski
Verified Buyer
“'Oil give it foive'. !!!”
Helpful Report
Posted 11 months ago
Janine Hunt
Verified Buyer
“Brilliant Compant very fast delivery thankyou”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Excellent service delivered on time”
Helpful Report
Posted 11 months ago
Jim Partington
Verified Buyer
“The product is decent enough, but the after sales service is non existent. Having bought the wrong gsm paper to go through my printer, I emailed them a number of times to see if I could exchange them, but the only email I got back was asking me to give them a review, which was all they seemed interested in. It's a shame, because had their customer service been as decent as the product, I would be highly recommending them”
Helpful Report
Posted 11 months ago
Keith Wyvill
Verified Buyer
“Great price and seem to work well- only time will tell, but they are working which is more than a cheap set I bought elsewhere which my printer said were too old to work!, Cover printer!!!!! Prompt delivery.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Good and speedy service.”
Helpful Report
Posted 11 months ago
Greg Hartigan
Verified Buyer
“Excellent service. Excellent quality of printer cartidges. Wish I had known about PrinterInk Direct years ago.”
Helpful Report
Posted 11 months ago
printerinkdirect.com is rated 4.2 based on 5,111 reviews
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