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printerinkdirect.com Reviews

4.2 Rating 5,116 Reviews
79 %
of reviewers recommend printerinkdirect.com
4.2
Based on 5,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

The ink cartridges are very good, it’s just a shame their customer service isn’t. Nobody gets back to you at all.
Helpful Report
Posted 1 year ago
great company to deal with, great quality of product and great value with fast post ,i made a mistake with my order it was sorted out with no problems my only complaint is contacting them ,this could be improved
Helpful Report
Posted 1 year ago
Wowza Works Brilliantly
Helpful Report
Posted 1 year ago
Ordered Monday, expected it Tuesday as I paid extra for a quicker delivery. Email Printer ink direct with query on delivery....No Response At All. I had an email from DPD with delivery details, which did not materialise. Another email from DPD the next day. Altogether I sent 3 emails to Printer ink direct and even if all the delay was with DPD I didn't receive any curtesy reply to any of my emails in which explained I used the express delivery as I had legal papers to print off and get signed and had caused me a lot of stress and distress. I found an alternative way to print them off, no thanks to Printer ink direct. My delivery arrived Thursday. Disgusting customer service. Very poor delivery service. I will never use them again, and you're best looking for another company who may value your custom. I'm not a complainer but this needs to be spoken about. If it's urgent use someone else.
Helpful Report
Posted 1 year ago
Fast efficient service.
Helpful Report
Posted 1 year ago
Everything compatible thank yiu
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Posted 1 year ago
excellent service...
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Posted 1 year ago
Very satisfactory
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Posted 1 year ago
Good price and good delivery.
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Posted 1 year ago
Excellent speedy service,
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Posted 1 year ago
good price, arrived in 2 days, works perfectly
Helpful Report
Posted 1 year ago
GOOD PROMPT SERVICE
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Posted 1 year ago
Great value for money half the price of what we normally pay. Just need a VAT receipt!!!! Otherwise we will be paying full price again !!!.
Helpful Report
Posted 1 year ago
Yes very good, I mistakenly ordered the wrong Cartridges, Contacted Printer Ink Direct, They gave me a full refund and sent me out the right cartridges, No problem
Helpful Report
Posted 1 year ago
Great service as usual
Helpful Report
Posted 1 year ago
Regrettably, a score of only 2 (for now anyway) because I needed to email the team with a query a week ago and still no response, not even and acknowledgement so far. The upshot is I can't use my printer until they answer my query about the cartridge and if it goes on for more than another day or so I will have to buy another one elsewhere. It's a shame because the cartridge was competitively priced, the website was easy to use and all seemed good, until after the purchase that is. Very happy to update my score if and when the team respond.
Helpful Report
Posted 1 year ago
Ordered a 4 pack of mixed colour toners and received 2 magenta and no yellow. Emailed to ask for a replacement and have heard nothing. Then got asked to review - hence the one star
Helpful Report
Posted 1 year ago
Excellent quality & very good value. Delivered quickly & web site user friendly. Will use again. Thankd
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Posted 1 year ago
Great ink very good
Helpful Report
Posted 1 year ago
Delivered on time and working fine with my brother printer
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.2 based on 5,116 reviews