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printerinkdirect.com Reviews

4.2 Rating 5,122 Reviews
79 %
of reviewers recommend printerinkdirect.com
4.2
Based on 5,122 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

A1 service ....received within 48 hrs of order
Helpful Report
Posted 1 year ago
Prompt delivery and well packaged
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Posted 1 year ago
Still not received my item
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Posted 1 year ago
Great service. Delivered quickly and ink was cheaper than original.
Helpful Report
Posted 1 year ago
Really happy woth the service. I uave never used the company before but will do so in the future. Really quick delivery
Helpful Report
Posted 1 year ago
A perfect transaction - excellent product, speedy delivery, trouble free. Will order again.
Helpful Report
Posted 1 year ago
Very good quality and prompt delivery. I have used this company a number of times and recommended to my friends
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Posted 1 year ago
Excellent service, and the ink cartridges worked a treat in my Epsom printer
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Posted 1 year ago
Very pleased with quality of ink
Helpful Report
Posted 1 year ago
As my order was placed on 3rd Feb and not recived nearly 3 weeks later, I put a review of Trust Pilot and I have emailed and chat lined at least 3 to 4 times to Printer Ink Direct with no response. They do not supply a telephone number. Eventually I contacted my credit card company who agreed that under the circumstances they would run a check to reclaim my payment which had been taken immediately after I ordered. I added this information to my Trust Pilot review. I should have checked for scams at the start but when I did, I could see from the amount of very poor reviews that you should not use this company. Strangely, a few days after my credit company started to check them out, my ink cartridge arrived. Obviously, as it was urgent when I first ordered it on 3rd Feb, I had by this time ordered from a different company and had received the cartridge within 2 days. If I could be bothered, I would ask for a refund and send the item back at their expense but it has been such a lot a trouble already I can't be bothered. It proves they do not look at any emails or chat line messages from customers as I specifically emailed them not to send this item as I had, had to buy another but it was still sent. DON'T USE THEM THEY ALMOST APPEAR NOT TO EXIST.
Helpful Report
Posted 1 year ago
Ordered ink, delivery says 1 -3 days (not guaranteed) took 9 days, enquired about delays via email no reply. Had to buy local at cannon prices. The "not guaranteed " should have rung alarm bells, never mind you live and learn.
Helpful Report
Posted 1 year ago
My Canon MG 5751 does not accept the ink cartridges you provided despite consulting the internet and trying several different methods. I emailed you several days ago about the problem but I got no reply whatsoever.
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Posted 1 year ago
Very pleased with the service fitted perfectly will pass on your details to friends and colleagues
Helpful Report
Posted 1 year ago
I emailed after realising I'd made a mistake and ordered the wrong ink, they ignored my email and then sent it anyway- no information about how to return- so very poor service
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Posted 1 year ago
We ordered a drum kit and the ink cartridge for Brother MFC-7440N but the cartridge does not work and requested a refund and have not heard anything since.
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Posted 1 year ago
I cannot comment on the product as yet because I have not used the inks.. But..the service was excellent and I will use the company next time.. I am only a casual user and not needing very much..
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Posted 1 year ago
Excellent service, and good price
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Posted 1 year ago
Great thank you 😊
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Posted 1 year ago
Not answering email
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Posted 1 year ago
No problems.
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Posted 1 year ago
printerinkdirect.com is rated 4.2 based on 5,122 reviews