printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.15

4.2 Rating 5,116 Reviews

79 %

of reviewers recommend printerinkdirect.com

4.2

Based on 5,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I've used this company and I will use them again price and quality really make this easy for me”

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Posted 1 year ago

“spot on thank you”

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Posted 1 year ago

“Unbelievably cheap but still do a great job. Punctual delivery”

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Posted 1 year ago

“Excellent product, just what I wanted. Brilliant. Thank you.”

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Posted 1 year ago

“The product itself seems fine, however, Royal Mail delivered it to the wrong house, they advise contacting the sender which I did, via chat and e-mail, the response? None, for this poor customer service I give 1 star”

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Posted 1 year ago

“Want return item.sent email 4day .no reply.”

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Posted 1 year ago

“Very straightforward to order, good quality ink and good prices”

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Posted 1 year ago

“The ink arrived as ordered without issue. The bigger issue was Royal Mail sending times and days for delivery which were incorrect.”

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Posted 1 year ago

“I ordered toner cartridge but they sent me drum unit. After recieved item I wrote an email to explain I got wrong item but you didn’t respond.”

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Posted 1 year ago

“The price was excellent for my inks.very swift dispatch and well packaged...thank you”

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Posted 1 year ago

“Tried two sets of ink supplied and had a problem with the printer recognizing them. I know it's an old printer, but it has never been used before and it could be part of the problem, hence my stars only being three When I find time, I will have another try at setting it up again because it's only a backup printer to my laser printer”

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Posted 1 year ago

“excellent value for money, delivered quickly.”

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Posted 1 year ago

“Terrible customer service. An incorrect item was ordered and I contacted them 3x reagrding the issue to help resolve it. No reply whatsoever from them! The don’t have a phone number you can call, only an email address which no on replied to me from. Would advise you to shop elsewhere.”

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Posted 1 year ago

“First purchase. Delivered quickly and product works as required. Will definitely use again.”

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Posted 1 year ago

“Excellent service and delivery!”

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Posted 1 year ago

“Got wrong ink delivered i have sent emails and messages to them and still no reply about sending back for a refund or exchange for proper ink”

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Posted 1 year ago

“Excellent service thank you.”

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Posted 1 year ago

“Ink is not compatible with my HP printer and despite trying to make contact on 2 separate occasions, I am still awaiting a response, I have now instructed my card company to action a chargeback for the £149.00 as I have not heard how to resolve this problem, they do not have a telephone number and do not respond to messages.”

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Posted 1 year ago

“Ordered 4 BLACK ink cartridges - got 4 COLOUR ones emails ignored by Printer Ink Direct - webchat is unmanned”

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Posted 1 year ago

“Been trying 4 days to get a refund and no one is responding at all. Item isn't as described and incorrect description for it. Not happy at all 😡”

Helpful Report

Posted 1 year ago

printerinkdirect.com is rated 4.2 based on 5,116 reviews