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printerinkdirect.com Reviews

4.2 Rating 5,127 Reviews
79 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
5,940
 Metrics Info
4.2
Based on 5,127 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gerald Lupton
Verified Buyer
“Excellent service can't fault them definitely use printer ink direct every time”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Correct product delivered efficiently, well packaged and fitted perfectly. I'd use again”
Helpful Report
Posted 2 years ago
Paula White
Verified Buyer
“I have tried contacting them by email and through their website contact form,(they don't seem to have a phone number, at least not that I can find). The ink is not recognised by my printer, and I can't get in touch to get this sorted. I didn't want to leave a bad review,but maybe this way I'll get a reply...”
Helpful Report
Posted 2 years ago
Rebecca Cadwallader
Verified Buyer
“Always delivers on time or before. Never had an issue, very honest professional Business. 5*****”
Helpful Report
Posted 2 years ago
Amanda Dansie
Verified Buyer
“Terrible customer service and still waiting for the ink nearly a month after ordering it. The company does. To respond to emails and has no listed phone number. AVOID”
Helpful Report
Posted 2 years ago
Rob Smales
Verified Buyer
“Perfect as described them not used yet but be doing soon can do”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Took almost 5 week for abit of ink to come waste of time never again”
Helpful Report
Posted 2 years ago
Isabel Ryce
Verified Buyer
“1 star for very poor delivery. Your website states 2-3 days delivery, I had to wait 17 working days. THIS IS NOT ACCEPTABLE.”
Helpful Report
Posted 2 years ago
Janice Green
Verified Buyer
“Not happy with the delivery time, only processed the order once I instigated a charge back from my bank. Otherwise happy with the product.”
Helpful Report
Posted 2 years ago
Samia John
Verified Buyer
“I am happy with my purchase but I have tried contacting this company numerous times to gather a VAT receipt but haven’t heard back.”
Helpful Report
Posted 2 years ago
Rasool Baksh
Verified Buyer
“I AM YET TO RECEIVE THE PRODUCT, EVEN ZERO STAR IS SOME VALUE. IF I DO NOT RECEIVE THE PRINTER INK WITHIN 24 HOURS. I WANT A REFUND.”
Helpful Report
Posted 2 years ago
Alex Fowler
Verified Buyer
“Poor service. I went on the online assistance as the boxes didn’t confirm my printer details. Nobody replied to my questions. I emailed and had no reply. Disappointing service.”
Helpful Report
Posted 2 years ago
Shellie Hopkinson
Verified Buyer
“DONT BOTHER!!! Awful customer service, still waiting for a reply to my 2 emails and online chat. As soon as you say you are not happy with the product they don't want to know. Ordered ink cartridges and they spilt out all over my hands. Cheap flimsy products. I bet I will get the obligatory "Oh we are so sorry please email us" response while they continue to ignore my original complaints. Appalling service, Appalling Products ... go to STAPLES instead.”
Helpful Report
Posted 2 years ago
Terry Brown
Verified Buyer
“Wonderful service and a supreme product, thank you.”
Helpful Report
Posted 2 years ago
David Charsley
Verified Buyer
“Having waited 5 weeks for the inks to arrive, as soon as they do I'll let you know!”
Helpful Report
Posted 2 years ago
John Gullen
Verified Buyer
“Must admit was a bit dubious if would work as previously have bought expensively from Canon direct, however all good so far. Definitely recommend and use again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“EXCELLENT!!! Very easy to order from. Lighting fast delivery. Fantastic communication. Order arrived safely and well wrapped. 5 STARS. I highly recommend this company 👍”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“1 star for quick delivery. However the ink cartridges I ordered state that they are compatible with the Epson printer I have. Once loaded into my printer it shows that they are not recognised, I have emailed and also tried to get in contact via live chat and had no response. As it stands money down the drain which is unfortunate as other reviews seem to be positive. Hoping someone will get in touch to resolve or get a refund!”
Helpful Report
Posted 2 years ago
Shane Parsons
Verified Buyer
“Great products but poor customer service. I've been asking for a VAT invoice (3x times) and haven't even had a reply”
Helpful Report
Posted 2 years ago
John Troughton
Verified Buyer
“Excelent service, the ink is good value and quality. Thank you”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.2 based on 5,127 reviews
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