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printerinkdirect.com Reviews

4.2 Rating 5,132 Reviews
79 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
5,945
 Metrics Info
4.2
Based on 5,132 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Diane Coffey
Verified Buyer
“Unfortunately the drum didn't slide into the printer as it should. It was minimally too wide. I returned by paid post through Royal Mail it the day it arrived 3/5/22 and am awaiting a refund.”
Helpful Report
Posted 2 years ago
William Steele
Verified Buyer
“Ordered ink on 30th April still handed arrived on the 10th May sent 2 emails but no reply so contacted PayPal for a refund”
Helpful Report
Posted 2 years ago
James Wadham
Verified Buyer
“I have been waiting for someone to contact me as the ink cartridges will not work in my printer, Second time I have left a review but I have had to contact from anyone”
Helpful Report
Posted 2 years ago
Penny Bell
Verified Buyer
“Please write a short review of Printer Ink Direct This is a dreadful company. I put my order in and they were happy to take my money. They then sent me the wrong printer cartridges. I immediately emailed them to tell them so, asked for the correct ones to be sent and also for a return label so that I could return the wrong ones to them. They didn't reply to this, never mind carry out my request. Over the past 12 days I have emailed them a further three times, but got absolutely no response from this company at all. So I am £23 out of pocket with apparently no prospect of any kind of satisfactory outcome. I strongly suggest you AVOID them. I would give them NO STARS if there was any way of doing this. 1 Minimum 10 characters.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Their products are half the price compared to other companies, and the quality of their products is very good.”
Helpful Report
Posted 2 years ago
Tom Prifti
Verified Buyer
“Several first printing attempts with new ink failed to print completely. After more attempts the black print showed but colours were very faint. At best the colours are pale. Is this ink supposed to perform better and be compatible with Epsom XP442?”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Perfect did the job”
Helpful Report
Posted 2 years ago
Robert Morriss
Verified Buyer
“excellent fits perfectly and great value , will use again thank you :)”
Helpful Report
Posted 2 years ago
James James
Verified Buyer
“Excellent replacement at a sensible price, that actually produce very very good reproduction”
Helpful Report
Posted 2 years ago
Shelley Wood
Verified Buyer
“Very pleased with product quick dispatch”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Unfortunately (maybe because of the bank holiday weekend) my order took 7 days to arrive instead of the next day courier I had paid for”
Helpful Report
Posted 2 years ago
Terry Reis
Verified Buyer
“Unfortunately, I received the wrong cartridges. I have emailed 3 times as the returns policy advises but have not received any replies. So after 3 attempts to resolve I have no choice but to post a negative review and open a dispute with Pay Pal. Sorry guys, not good enough. Order 1035623”
Helpful Report
Posted 2 years ago
Steve Smith
Verified Buyer
“Printer ink direct are impossible to get hold of. My items work just fine and I would buy them again but trying to get them to send me an invoice for our account department is just hard work. If you are not going to reply to emails Printer Ink direct then at least put your number on your website. Products - Great Printer ink direct - Needs to improve on the simplest of things. REPLY TO MY EMAILS.”
Helpful Report
Posted 2 years ago
Charles Salisbury
Verified Buyer
“I've not used this company before so was quite pleased with them as the prices were good and delivery time was even better,my items were packed securely so I would definitely recommend this seller and will use them again 😀”
printerinkdirect.com 5 star review on 4th May 2022
Helpful Report
Posted 2 years ago
Susan Hope
Verified Buyer
“Very pleased thanks”
Helpful Report
Posted 2 years ago
David Barber
Verified Buyer
“Very good company to deal with.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service and prompt delivery. Easy to use website, reasonably priced product.”
Helpful Report
Posted 2 years ago
Caz Jellard
Verified Buyer
“The toner doesn’t match up to the code number and it won’t work. I have emailed them and had no response. There’s no telephone number either do I can’t get hold of them! Very poor”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“the instruction leaflet is not clear enough about a blue something that has to be moved to the right and the left a few times”
Helpful Report
Posted 2 years ago
Trevor Ward
Verified Buyer
“The price and delivery were excellent. I have not used any of the inks yet, but I am sure there will be no problems when I do.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.2 based on 5,132 reviews
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