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printerinkdirect.com Reviews

4.2 Rating 5,068 Reviews
79 %
of reviewers recommend printerinkdirect.com
4.2
Based on 5,068 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

I have been using Printer Ink Direct for several years now to replace the colour cartridges in my Canon printer. I am always very pleased with the low price, the colour quality of all the different inks and the speed of delivery. I have one of your stickers on the outside of my printer with your details so that I easily reorder at any time. Many thanks!
Helpful Report
Posted 4 months ago
Good little company , never had any issue with the inks and delivery is OK đź‘Ť
Helpful Report
Posted 4 months ago
I have emailed this company twice as I ordered a Compatible Canon Pixma MG5750 High Capacity Printer Ink Cartridge Multipack 1 and the blue cartridge wouldn't work in the printer for some reason. I have still not heard anything back from them which is very frustrating and really poor customer service.
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Posted 4 months ago
Quick and efficient. Order was just what was required.
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Posted 4 months ago
I always shop around when looking to replenish my printer inks but somehow always end up buying from Printer Ink Direct 🤣 That tells me they definitely are the best place to get inks from. The purchasing transaction is always smooth and the cartridges always show up quickly and exactly on time.
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Posted 4 months ago
Asa ever competitively priced and very prompt delivery. Packaging is improving too!
Helpful Report
Posted 4 months ago
Ordered coloured ink and they sent black ink. I emailed asking for the mistake to be rectified but my emails went ignored. Had to open a PayPal case to get my money back. Would not recommend.
Helpful Report
Posted 4 months ago
My printer ink still hadn’t arrived after 3 days when I had paid for next day delivery. It eventually turned up. I sent an email to them asking where my printer ink was and I never got a reply. Really not too pleased!!
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Posted 4 months ago
I have complained already about the ink that i have purchased recently but no response from you guys I am very disappointed I am never going to buy it from here.
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Posted 4 months ago
Great delivery
Helpful Report
Posted 4 months ago
I read previous reviews but still decided to place an order and risk it. Everything seemed fine as invoiced and emailed delivery in 1 to 3 days but not guaranteed ! Then nothing, no updates and no communication. Chatbox saying the same thing so I thought I'd been scammed. Anyway, I left it about 10 days and emailed again as previous times I got no reply though I stated if I hadn't heard anything within 48 hours I'd be seeking a refund. Low and behold at 48 hours received notification my order was on its way. Received order minus one item but still nothing as to why? Then a day or 2 later an email stating a refund for missing item but still no reason why ? Refund received ok but I still have no answer to the missing part of my order, out of stock I don't know. Gloss photo paper seems ok and haven't tried my ink cartridges yet. A simple reply would be beneficial and just saying part of my order was out of stock or something again a help. Just stating part of my order was not in and would I wait again would be a help. Will I try again, unless communication was to improve I don't think so.
Helpful Report
Posted 4 months ago
Very quick service delivery trouble free will use again as yet dont know how long ink jet will last compaired to named product which lasted year as dont do a lot of printing only time will tell my sister told me about you
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Posted 4 months ago
Excellent product Fast service Very impressed
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Posted 4 months ago
All round very happy with my purchase
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Posted 4 months ago
Terable customer service no one responds to emails delivered to wrong address, won't use them again
Helpful Report
Posted 4 months ago
Well I have had good experiences in the past. However, this time I ordered some replacement ink, paid with PayPal, got the recipt inside 2 minutes. Eight days later no ink. Tried to contact them, typical modern site, no phone contat, chat line not responed to inside 20 minutes, ended up having to emai them. Next day received email saing my order had been dispatched, this was not too bad. However, not receiving an apology or explanation of what hole my order fell into is bad.
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Posted 4 months ago
Selection of product required was straightforward . Order placed and delivered without a hitch. Saved a fortune!!!!
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Posted 4 months ago
Easy to order deliver on time quality ink
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Posted 4 months ago
Cartridges didn’t register with printer. Despite being sold as compatible. Have emailed several times. No reply. Dreadful
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Posted 4 months ago
Excellent quality of prints, delivery very prompt
Helpful Report
Posted 4 months ago
printerinkdirect.com is rated 4.2 based on 5,068 reviews