PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 7,855 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,855 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

Write Your review

Tell us how PRIMO REGISTRATIONS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PRIMO REGISTRATIONS 5 star review on 15th February 2025

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a personal registration number plate, as a Christmas present for my husband. I opted for the fully managed package, everything went so smoothly, no problems at all. Staff that I spoke to were excellent. Highly recommended. Can't praise you all enough. And my husband was over the moon with his gift. Many thanks to you all. And a very happy new year.”

Helpful Report

“Not very helpful after I purchased my number plate, I also paid extra for primo to sort out the transfer as I didn't really understand what or how to do it, so after numerous calls to aftersales, I didn't think the customer service was good at all, telling me to read the paperwork I received for the plates, and charging me £50 extra to change the name of ownership of my plates before I even received the confirmation!! Definitely will not be going back to Primo!!”

Helpful Report

Hi Jonathan, Thank you for taking the time to leave us a review. As you have said it was the worst possible review to leave us I have taken the opportunity to investigate this for you. I must admit I'm a little perplexed at your review after listening to the calls. The last call that you made to us on the 8th was to say you didn't think you could put the plate on until you had received your V5C but my colleague confirmed to you that you could as you had received notification from us that everything was ok to do so. You then thanked him for a great service, but have subsequently left a 1 star review. The £50 charge was due to you informing us of the incorrect detail when you placed your order, which had to be corrected so that we could assign the registration to the vehicle. Your transfer was completed on the day of receiving your details and therefore I don't understand why you would leave the above review. However, I hope that you enjoy your new plates. Best Regards The Primo Team

“Really good service. Quick, easy and clear.”

Helpful Report

“Excellent Service. Kept me up to date by sending me regular updates which was great. The process to change over my registration was so easy and was fine very quick. Thank you”

Helpful Report

“Very pleased with order, was easy and delivery good and all paperwork is completed for you, great service.”

Helpful Report

“I have not received my plates, I received the certificate but still no plates after 2 weeks. I am annoyed and frustrated as I need these.”

Helpful Report

Hi David, Thank you for taking the time to leave us a review. Unfortunately the Royal Mail are having delivery issues throughout the UK at the moment due to Covid, which I'm sure that you are aware of due to the news. I can confirm that you plates were despatched to you on the 4th as previously advised, and will therefore be with you shortly. My apologies for the delay on behalf of Royal Mail. Best Regards The Primo Team

“An excellent hassle free service from start to finish. Thank you”

Helpful Report

“Brilliant service really easy and straight forward”

Helpful Report

“Fast and prompt delivery would highly recommend”

Helpful Report

“really swift and easy to arrange, great price and great service from start to finish”

Helpful Report

“Excellent outcome with reasonable price, would definitely recommend.”

Helpful Report

“Hello. I have been after a newer car fr the last two years, couldn't get the finance. I had found a personal number I wanted that suited my next car. I got the car in September and now got 'My' registration thanks to the skill of Primo Registrations and Pay Pal. The experience was very quick and efficient with no fuss or bother. No pain just gain. Sadly my car is off the road due to a cambelt fault with my car to be resolved. Thank you Primo and PayPal for making my wishes come true.”

Helpful Report

“Purchased as Christmas present superb plates and outstanding service from start to finish”

Helpful Report

“My dealing with Primo Reg Plates was so easy and professional. I spoke with a Sales Person just to clarify everything was correct and once I placed the order online the plates arrived within a few days with all the transfer documents which were so easy to follow. I would highly recommend”

Helpful Report

“Excellent Service! I would Highly Recommend!”

Helpful Report

“Excellent service and very quick. Very simple process to purchase and register a new plate.”

Helpful Report

“Good price reg number.. all paperwork done quickly & trouble free...”

Helpful Report

“Transaction from start to finish was outstanding. Correspondence is full of information and helpful. Would use again”