PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 7,863 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 1st March 2025

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service I would highly recommend”

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“Woukd definitely recommend, good prices and a really smooth easy process. Cheers guys”

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“Can’t fault the process at all. Thank you”

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“The service was excellent, very helpful staff when I rang with some questions. The plates came really quickly and the registering service was very efficient. I would definitely recommend this company.”

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“GREAT PRICE AND TRANSFER SERVICE”

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“Great Service From Start to Finish Would Use Them Again.”

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“A very efficient & easy process would definitely recommend”

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“left a negative review (below) and a reply from Primo : Hi Andrew, I'm very sorry to hear that you think our service to be the worst possible due to your transfer time. We always advise customers that the transfer will normally be between 1 and 15 working days from receipt of their details, of which I can see that this was within the timeframes given to you. Therefore I'm a little confused as to your poor review. However, I hope that you enjoy your plates. Regards The Primo Team a) Who is Andrew? b) I was told back in November to apply 2-3 days before the desired date c) I paid extra for your company’s expertise Perhaps now you can understand why I think the service I received was poor. (had I not paid, and transferred myself, the transfer would have completed online on time, not a week later) You may decide after reviewing my conversation with your female sales assistant, that your sales staff need further training when informing customers of expected transfer dates, as they are clearly not the same as you think they are.”

Helpful Report

Hi Andrew, I'm very sorry to hear that you think our service to be the worst possible due to your transfer time. We always advise customers that the transfer will normally be between 1 and 15 working days from receipt of their details, of which I can see that this was within the timeframes given to you. Therefore I'm a little confused as to your poor review. However, I hope that you enjoy your plates. Regards The Primo Team

“It was worth the extra for Primo to handle the transfer for us. It was all done really quickly and stress free. Thank you”

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“Terrible service cauld not speak to an adviser. Never sent email of confirmation of perchance until l got hold of then eventually by email .Would not recommended PRIMO REG .This was the 6the Private Plate l have brought from different Dealers with no problem at all .”

Helpful Report

Thank you for your review. I'm very sorry to hear that you think that our service to be the worst possible. Unfortunately our aftersales department had to close for a short period of time due to staff being hospitalised due to covid. Naturally their health and safety outweighs a small delay in sending you your certificate in the big scheme of things, but I'm sorry that you couldn't talk to an advisor during this time. I hope that you've now got your certificate and can enjoy your number plates. Thanks The Primo Team

“Great service and easy to complete.”

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“Everything happened as expected and very pleased with end result”

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“Extremely happy with the service provided by Primo Registrations and would not hesitate in recommending them to friends and family”

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“Fabulous service, so easy and fast from beginning to end . Very pleased, love my new plates .”

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“Very easy quick process”

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“Ordered as a present. Service was excellent and the additional payment to get all Doc's sorted was a real bonus. Made it such an easy process.”

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“First time buying a personalised plate and I couldn’t recommend primo enough, they handled everything The plate was on my car in just over 2 weeks. I also brought the plates through them fair price and looks great. Charles.”

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“Great service very quick absolutely no hassle at all will use again for wifes car soon”