PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 7,855 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,855 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 15th February 2025

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and the quality of the plate is brilliant.”

PRIMO REGISTRATIONS 5 star review on 11th April 2022

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“fantastic service, hassle-free would definitely recommend”

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“Great service & delivery and a good price.”

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“Excellent, easy to use service. Plates done and on within a week. Look great! Thank you. Will definitely be using again and recommending to others.”

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“Excellent customer service from start to finish. I highly recommend PRIMO REGISTRATION and will be using in future”

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“Excellent service. Had the new plates on the car within a week.”

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“Process was straight forward from start to finish. Communication was crystal clear throughout. Fast and efficient service, would highly recommend :).”

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“Excellent and hassle free! New plates ar and new paperwork arrived quickly. A very painless experience.”

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“Fantastic service - everything completed quickly and efficiently.”

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“Fantastic smooth and quick service from the team from beginning to end👍🏼”

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“Perfectly smooth transaction. No issues whatsoever in purchasing my personalised plates. Prompt service, easy to follow guidance and trouble-free DVLA update c/o Primo Registrations. Highly recommend. Many thanks.”

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“After paying all fee’s primo registration was first class from start to finish”

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“Great service, I used their manage the transfer service and it was well worth it. Communication was first class and the whole transaction was trouble free. I ordered my plate on a Saturday morning, by the following Wednesday I had received the plates and that Friday I received notification that I could legally put the plates on the car, then to top it off received my new v5c the following Wednesday. So 12 days from start to fully completed, we'll done.”

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“I downloaded the questionnaire and posted it. In total it was 36 hours and I was fixing the plates to my car, v5 arrived four days later. Emails at every stage keeping me up to date. Excellent service”

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“Easy to search and once chosen, they walk you through the process. All very easy.”

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“Fast friendly service from staff that were patient, knowledgeable and professional. I can’t recommend them highly enough.”

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“Could not have been easier! Quick and simple to follow and kept informed all the way, from placing the order to plates on the car took less than 2 weeks! Very happy and would definitely recommend! Thank you”

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“Wicked, very happy with the service thank you”

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“Over the years I’ve bought / transferred many private plates and not ever had it been so difficult, expensive and time consuming. There seemed to be costs that were hidden from the price of the plate as it was advertised. Not a pleasant experience, when making contact I got very little support or empathy.”

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Thank you for taking the time to give a review. I'm afraid I'm a little confused to your rating on the review as I have investigated this for you. When you placed your order online it showed you the cost of £426.08 at the very first search screen, and when you went through your order the only thing that you chose extra was for 1st class delivery which was £1.99, bringing the cost to £428.07. This is what you paid, and there were no other costs involved. You placed your order on Saturday 19th, your plates were despatched to you on Monday 21st (first day that postage could go out), and your certificate was received from the DVLA on the 30th and despatched to you straight away as advised. I therefore don't understand your comment about costs being hidden as everything was shown for you during the order process, and the only extra payment that you've made is on the 1st class delivery. I'm very sorry that you think the service that we provided is the worst possible service available, but I am struggling to understand why this is. However, I wish you enjoy your new registration in the meantime. Regards The Primo Team

“Ridiculously quick! Paid over the phone on 28 March and fitted the plates on 1st April. Received the V5C on 2nd April! So simple to do and they were the cheapest. Definitely recommend them.”

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PRIMO REGISTRATIONS is rated 4.9 based on 7,855 reviews