PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 7,858 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 1st March 2025

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service. Impressed.”

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“excellent service from start to finish..very helpful and kept in touch throughout the transaction..thankyou guys..”

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“Customer service advisor was really really rude. I am not sure if that person i spoke to knows the word manners and etiquette. This kind of employee ruins the company he is representing.”

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“From start to finish I had no problem whatsoever, Primo did all the paperwork. I received my new plates and V5 form all within 10 days, I’d highly recommend Primo Registrations, excellent 👌”

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“Thanks Primo Great Service and really fast I was Expecting it to take weeks it only took days Thank You very much”

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“Great everything explained re procedure and promptly executed even within current restrictions . Got my new plates fitted . Love them . Would thoroughly recommend.”

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“Thanks a lot order my plates 5.40pm on a Thursday.. was here Saturday morning.. and on my car by Wednesday fantastic job and no hassle at all would recommend to everyone I know thanks guys 👍”

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“Absolutely shocking service by this business. Firstly, received the wrong plates, then secondly the customer service they provide is nothing short of disgraceful, have no interest in customers at all. Avoid and use another business. To put the blame on a customer in the way you have with myself is an absolute disgrace and one you should be ashamed of, shame on you Primo, shame on you! You have attempted to charge me almost £160 to cancel my order as you got it wrong, where is the fairness in that?! Avoid!”

Helpful Report

Hi Kev, thank you for your review, but I don't believe your review to be a fair representation of the service provided. You received the plates that you ordered, but you claim that you ordered them with a lipped plate message. This we know to be incorrect as you neither ordered or paid for this option. You then asked us to cancel your order, which we gave you the option to do, but then you didn't want to go ahead with this option due to the costs involved. We offered to provide you with different number plates, and again you didn't want to go ahead with this option due to the costs involved. I believe you are confusing customer service with getting what you want for free, which as a company we cannot provide you on this instance. I'm sorry that we can't provide you with a £89 set of number plates for free, but I hope that you enjoy your new registration. Regards, The Primo Team

“Very happy with the service given and highly recommended to all, well done keep up with the brilliant work”

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“I am extremely pleased with the whole process of buying a personalised plate with Primo Registration, they were extremely helpful and helped when I needed clarification over some paperwork.”

PRIMO REGISTRATIONS 5 star review on 11th October 2021

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“Quick efficient service”

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“Exelent quick cheap”

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“Very good service. Glad I chose them. Hassle free and speedy.”

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“Helpful, professional and efficient”

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“Process and costs clearly explained. Very prompt turn around.”

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“Very efficient with the issue if the new plate. I needed to call to ask a question and the phone was answered efficiently with knowledgeable helpful support to reassure me further. Very good service. Thanks”

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“Excellent service , highly recommended and very good value Can’t recommend enough A ++++”

PRIMO REGISTRATIONS 5 star review on 9th October 2021

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“Highly recommended, quick delivery, super fast service, cheapest on the market too, 5 days and number plates on my car, thanks well done!!!”

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“Excellent service”

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“Fantastic experience from start to finish. Best price I found for my new registration number too. From the moment I purchased right through to receiving the text to say I could display my number was faultless. Very professional guys.”

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PRIMO REGISTRATIONS is rated 4.9 based on 7,858 reviews