Primarycaresupplies.co.uk Reviews

Name: Primarycaresupplies.co.uk
Address: Unit 6 Mill Hall Business Estate Aylesford, ,, Kent
Rating: 4.59

4.6 Rating 552 Reviews

94 %

of reviewers recommend Primarycaresupplies.co.uk

4.6

Based on 552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Primarycaresupplies.co.uk:

Providing healthcare professionals with quality medical diagnostic and therapeutic equipment since 1997.

Visit Website

Phone:

0845 862 9500

Email:

sales@primarycaresupplies.co.uk

Location:

Unit 6 Mill Hall Business Estate Aylesford, ,
Kent
ME20 7JZ

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Primarycaresupplies.co.uk 5 star review on 23rd December 2020

Karen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dealt with Ryan, who was very helpful and professional”

Helpful Report

Posted 9 years ago

“1. Order was delayed as it was not clear on the site that after placing the order and applying for a GP credit account online I needed to go back into the order to confirm it, after making the credit application so the order was not actioned till I chased it by phone 10 days later. The usual routine is place the order and then check-out, with payment being the final stage not an interim stage. 2. A few days after the order was placed I saw the same item advertised by Seal Medical at £899+vat. 3. Have you sent us an invoice yet? It is not in my puchase ledger folder?”

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Posted 9 years ago

“I had to chase the supplies!!”

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Posted 9 years ago

“very quick service which is what we needed as we had a bit of an emergency with our defibrillator. Had a very good deal also. excellent service.”

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Posted 9 years ago

“Excellent service, but courier delivered to wrong address, despite parcel being labelled correctly. Very helpful staff. Excellent price on item. Would use again.”

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Posted 9 years ago

“Order simply made shipped quickly and arrived safely”

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Posted 9 years ago

“This was the most interesting and knowledgeable Paediatrics course I and my staff have been on. We found it easy to understand, the tutor made it fun, explained why we do things. We were allowed to ask questions and all answers were given time and time again. We will certainly use your company again. Thank you”

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Posted 9 years ago

“excellent”

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Posted 9 years ago

“Sales team very helpful and advised which AED would be suitable for the school. Very efficient all round. Thanks. The Winchcombe School, Newbury”

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Posted 9 years ago

“Excellent service throughout.”

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Posted 9 years ago

“Not the end of the world. Ordered a grey non-chill rim for a littman II stehoscope and was sent a black one. Tiny thing sent in a massive envelope. Great otherwise.”

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Posted 9 years ago

“Excellent customer centred care. I emailed to see if any kind of discount might be possible because I was purchasing on behalf of a charity. I had an extremely prompt and generous response. Next day delivery was excellent and the defibrillator itself was very easy to set up. Thank you.”

Helpful Report

Posted 9 years ago

“when I first used you the guy I was dealing with was quite matter of fact, and not really interested in the order I had placed, he would not give me a approx date or time scale for the items orderd even though 3 weeks had lapsed, so I send an email to customer services and then got a very pleasent young lady, who goes above and beyond, she is always so helpful, and delivery is always quick when I deal with her, so she has made my experience of the co very good indeed. her name is Elley Perfect.”

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Posted 9 years ago

“Arrived on time, quick and efficient”

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Posted 9 years ago

“very helpful staff memeber Ryan Verrin, responded very quickly to our queries and continued to check in with us to cofnirm we were happy with the order going through”

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Posted 9 years ago

“Needed the item quickly and after a quick check with the suppliers for availability, the item was delivered on time. Thank you for a prompt and efficient service.”

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Posted 9 years ago

“everything went very smoothly”

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Posted 9 years ago

“From the moment we placed order to the date of delivery was excellent, no problems whar so ever and would recommend PCS to new customers”

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Posted 9 years ago

“Arrived promptly, seems to be working ok when switched on and set up although obviously we haven't used it yet! Reasonably priced.”

Helpful Report

Posted 9 years ago

“we have not recieved our order yet although you have invoiced us within 1 day of order and sent a statement the very next day. Where are my chairs? I'll not be paying for them until they arrive and I am happy with them.”

Helpful Report

Posted 9 years ago

Hello and thank you for your review. We really do value your feedback whether good or bad - this is what helps us improve our service. First and foremost, our sincere apologies that the order is not with you yet. The items you ordered is directly shipped by the manufacturer and as such may not operate to the same delivery terms as stock items. With some items on the website, this information should would have been clearly displayed within the product description outlining delivery times. On this occasion however, this was missed off and we apologise for this. I have forwarded your comments to a member of the sales team who will be in touch to advise a delivery date and to do our best to speed the process up. Again we apologise for any inconvenience caused. PCS Team

Posted 9 years ago

Primarycaresupplies.co.uk is rated 4.6 based on 552 reviews