Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.70

4.7 Rating 1,267 Reviews

92 %

of reviewers recommend Pretty You London

4.7

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 14th March 2025

Renee Alvarado Martinez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time delivery. Size runs on the smaller size and I would prefer a less tight model”

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“Easy to place an order. Quick delivery. And love the style and fit of the evening wear.”

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“Gorgeously soft fabric. Clings in all the right places.”

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“Ok. Good quality.”

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“Lovely quality as usual but unfortunately far too long for my 5ft 3 frame. Reluctantly returned.”

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“Quick delivery to the Netherlands. Very happy with the smooth fabrics”

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“Great product, great quality, fast shipping.”

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“Very good quality and fast delivery. Comfy clothes, fits well.”

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“Quick delivery and reasonable pricing”

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“Alas the legs too short, not the top warm pjs i was hoping for. Cool design, will give them to shorter friend”

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“Love product but delivery was slow”

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“I'm very happy with this purchase. It fits well, the fabric is breathable and it's very comfortable. The quality of material is good, but not excellent, which is, however, reflected in the price. Overall, I'd recommend it and will be buying other items!”

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“The material could better,”

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“Gorgeous dressing gown, but I ordered a medium (12-14) which is swamping me. I'm really a size 10-12, so about to return to try the smaller size.”

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“Nice PJs bought as a gift, bit disappointed packaging, came in plastic bag which is a shame, does not showcase the product”

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“Lovely items but a shame they were not gift wrapped for the price. Arrived quickly and pleased with the quality”

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“My wife enjoys the arrival of her new Pretty You London bamboo pajama set every Christmas!”

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“The quality of the item I bought is very good and I am very pleased with it. I had to return it once as it was the wrong size. It is a gift and I could see from just looking it it would be too small. I tried usisng the web site to exchange it but found it very awkward to use. The options for wrong size are difficult to find. It would not let me progress to return as it asked if I had removed it from the packaging. I needed to open to packaging to check. I eventually rang the company and received excellent service. My exchange wass organised very efficently and i received the new size promptly once i had returned the orginal. It is only the difficult web site which stops me giving a five star. The telephone service is certainly five star and the woman who spoke to me was excellent, professional and reasssuring.”