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Pretty You London Reviews

4.7 Rating 964 Reviews
94 %
of reviewers recommend Pretty You London
Company Reviews Product Reviews
1,047
 Questions Insights Metrics Info
4.7
Based on 964 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Pretty You London Reviews

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Rachel Wheatman
Verified Buyer
“Excellent quality looks fabulous very cute”
Helpful Report
Debra Henderson
Verified Buyer
“Absolutely no issues ordering from them. Packages arrive ahead of schedule. Second time using them, they don’t disappoint.”
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Nicola Simmons
Verified Buyer
“Great service. Easy navigation of site, plenty of choice, great reduction offer and speedy service. Arrived prompt and gorgeous slippers - Dolly in grey”
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Hi Nicola, Thank you so much for your lovely review, we really appreciate it. Our Dolly slippers are definitely a firm favourite in the Pretty You office too! Many thanks again, Team Pretty You
Catherine Kennedy
Verified Buyer
“I great company to deal with, my second time buying clothing from here & had no problems. Quick & efficient service.”
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Margaret Berry
Verified Buyer
“The bamboo pyjamas are absolutely first class. They are warm and so comfortable. I have just received my second pair!”
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Anonymous
Verified Buyer
“I always look forward to the arrival of my comfy new slippers. The eco friendly packing is also a great addition too.”
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Susan Ormston
Verified Buyer
“Look fab - hope the recipient will like them too”
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Elizabeth Meadows
Verified Buyer
“Beautiful fabric lovely and soft on your skin wash great only one downside they are a little expensive but they were a treat to myself and yes I would probably send for another pair but maybe wait until there is a discount code”
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Anonymous
Verified Buyer
“Great quality products and service”
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Ruth Palmer
Verified Buyer
“Love my new slippers perfect for a cosy evening in and glamorous to wear if we have friends over. Arrived really quickly couldn’t be happier 🤩”
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Emma Clark
Verified Buyer
“Best slippers ever, absolutely a go to pretty you!! Quick delivery great quality and of course beautiful slippers…. Thanks pretty you London”
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Anonymous
Verified Buyer
“Quick delivery and comfortable, good quality and very comfortable pyjamas. I washed a couple of times, they seem to wash well so far. The only minus is that I think that the prices are maybe a bit too high. Would love to see more items on sale, I will buy again.”
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Simone Joy
Verified Buyer
“Lovely site wanted something nice for a present, love the labeling and it was very easy to order with quick delivery.”
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Susan TRIPP
Verified Buyer
“Gd sale price. Gd quality.”
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Theresa Nocerino
Verified Reviewer
“I must share this with you! This company stands by their products and offers great customer satisfaction. They went above and beyond and superseded my expectations! I highly recommend shopping on their site. Oh and the slippers are extremely comfy and true to size. Delivery was satisfactory! But I can’t stress enough on the customer service! Very impressive! Thank you to Lou and the rest of the team.”
Pretty You London 5 star review on 11th April 2022 Pretty You London 5 star review on 11th April 2022
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C Fraser
Verified Reviewer
“Bought bamboo nightdress and PJs. Felt amazing first time worn. And still love. But unfortunately the fabric doesn't wash well. Bobbles etc after first wash. So doesn't feel like good quality.”
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Kathy Greaves
Unverified Reviewer
“Slippers are beautiful, one pair had to go back because of colour and size they didn’t have the colour I wanted. The refund was so easy and the person who dealt with it Lou was very helpful. Will definitely use them again.”
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Nadia
Verified Reviewer
“I bought the bamboo pyjamas and I love them so much. The softness of the fabric ..the design and all the little luxe trimmings really make these a beautiful set..I wear mine as a lounge set atm because it looks good enough to wear inside and to greet delivery men . Totally took a chance but it paid off. Quality..style and comfort with ethics. All round amazing company.”
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PJ
Verified Reviewer
“I ordered a bamboo nightgown and realized within an hour that I needed a larger size. I immediately attempted to contact you, and after several days received a response that basically said there was nothing they could. The responder indicated she tried. When I pursued returning I learned that ALL expenses were my responsibility. After paying $9.99 to have it shipped to me I now had to pay $26 to send it back! I have now invested approximately half the cost of the nightgown and have NOTHING! Be forwarded! You get what get or it will cost you time, frustration and money!”
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Pretty You London is rated 4.7 based on 964 reviews
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